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Microsoft Teams outage causes connection issues, message delays

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Re: Microsoft Teams outage causes connection issues, message delays

#111

I really, really, really dislike using Teams. Sometimes I think it's just a cruel joke that Microsoft is playing on us.

I feel this way too. Something about Microsoft office products makes my skin crawl. I remember back when Teams didn’t have native notifications either, oh man was that painful!

Re: Microsoft Teams outage causes connection issues, message delays

#112
post #85

I am sheepishly going to chime in and say I recognize many of ms teams shortcomings but I actually cringe when I have to join meetings on zoom or god forbid, webex. Joining meetings in teams and sharing screen works decently well for me and I do it enough that I am fairly satisfied with it. Could it be lighter weight? Yeah for sure. But I am definitely not running into the same issues that some people are seeing on t…

The new (non-electron) Teams 2.0 is lighter weight and subjectively feels more responsive, fwiw.

Is that some sort of beta application or is everyone using that by default? Mine on macOS says classic Microsoft teams.

Re: Microsoft Teams outage causes connection issues, message delays

#114
post #103

Every time my wife uses teams on 2.4GHz wifi our home network goes down. Works fine on 5GHz. Of course there is already a thread about this from 2020: https://techcommunity.microsoft.com/t5/microsoft-teams/micro...

Huh. Here I thought I'd totally lost my mind because every time I open teams on my phone it takes down my cellular connection. As in I can't use teams on my phone because it instant disconnects me from the Visible network. I thought I was losing my mind until I found other people with the problem.

Re: Microsoft Teams outage causes connection issues, message delays

#116

Earlier quoted context omitted.

I don’t see how it’s anticompetitive. It’s not like Microsoft or Google make it harder to use Slack or Zoom. In fact, Google makes it really easy to integrate Zoom into Google calendar, and Microsoft has slack integrations for all their products. One can even argue that the office experience in slack is better than in Teams. That’s very pro-competition IMO.

Offering a product for free or a significant discount with another product where a company has a substantial portion of that market to get a foothold and kill off competition in the free-/cheap-product's market is called "bundling" in anticompetitive regulations. Indeed, this is exactly what is happening with Teams compared to, say, Slack (which is generally regarded as the better team chat) or Zoom (better video con…

Zoom and Slack shall die. Good riddance to both of them.

Re: Microsoft Teams outage causes connection issues, message delays

#117

Teams is garbage in lots of other ways too. Recently, when I end a teams meeting from the browser (in chrome), it will keep a zombie process going that will hit 100% CPU. Luckily my laptop reminds me of this after a few minutes because the fans go to turbojet mode. Closing chrome doesn't kill it. And it's not enough to kill chrome in the task manager, because it will reappear when I start chrome again. I have to forc…

Crazy! How can a browser tab launch another process? My understanding was each tab was its own singular process?

The tab that was running the teams meeting became the zombie process, and it persisted even if you closed the tab.

Re: Microsoft Teams outage causes connection issues, message delays

#118
post #7

What I find most interesting about this is how long it took to see reporting on this issue, unlike what I remember the reporting on Slack being down 5 or 6 years ago that I could fairly reliably find somewhere that said it was down. Has how we used these tools just changed? They are so janky in the first place that them being "down" is questionably different? Just seems weird.

This is because of the decline in use of Twitter. When a major platform went down, there was always a notable and reliable surge in tweets on that topic. Tech reporters had running searches that would surface such surges immediately.

Now tech folks are more dispersed across several social media platforms so it’s harder to see trends.

Re: Microsoft Teams outage causes connection issues, message delays

#119

I got my first taste of teams about a month ago. I had to install it on my personal laptop for a job interview. After installation, my laptop started displaying notifications encouraging me to renew my monthly subscriptions to Microsoft Office and Xbox Game Pass, things I haven't had a subscription for in over a year. It automatically set itself to start up with the computer which isn't unexpected. However I disabled…

For those who don’t know, you can use Teams entirely in a browser. I use Teams all day at work and have never installed the client application. I just load up teams.microsoft.com in Chrome. Works great.

Re: Microsoft Teams outage causes connection issues, message delays

#120
post #70
post #69

Earlier quoted context omitted.

How would that work? You'd get an in-app message in 40 minutes saying there's a problem 40 minutes ago? Anyway, this is what status pages are for: https://admin.microsoft.com/servicestatus (currently showing a whole lotta information about problems with Microsoft Teams).

Use message sent date for one, and check how late messages are arriving. If late, ping a status check endpoint.

As a sibling noted, messages on the receivers end are time-stamped with the receive time, not the send time.

To your specific suggestion, how do you identify if the messages arrived late because of a server-side issue, rather than a client-side, network disconnect, or some other non-infra issue?

Anyway, while I'm sure there's myriad ways that the authors of this app could have engineered it to be more resilient, self-reporting, etc - it's clear that they did not.

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