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DoorDash raises minimum pay to $29.93 per hour in NYC

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Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#111
post #61
post #8

> Dashers who deliver in NYC will now earn at least $29.93 per hour of active time, nearly twice NYC’s $15 minimum wage for other workers. What’s a realistic amount of “active time” per hour? I’m assuming waiting for a job is not active time right? > These new regulations will force us to raise fees for orders in New York City. In order to better balance the impact of these new costs, we’re moving the option to tip i…

I think you're misunderstanding the change to tipping. DoorDash is effectively eliminating it (or at least making it truly optional). The city's study [1] advocates for this explicitly: > Beyond productivity, there also exist several other margins for adjustment to higher delivery worker pay. For instance, apps could choose to reduce consumers’ costs through changes to the user interface that discourage or eliminate…

> DoorDash is effectively eliminating it (or at least making it truly optional)

it was truly optional before, no? you just had to decide if you were taking an option or implicitly being a jerk before ordering. now you decide after.

perhaps companies need to stop implying such things altogether. such as could be done by not even mentioning a tip until food is in hand. as that is what a tip is.

that the delivery person be paid more upfront and outside of tips is part of the problem that needs solved. a big part, but not the only one.

in fact the case study advocates for more than dd did.

so this doesn’t seem to be what the commenter wanted. progress but not completion. maybe not time to celebrate yet.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#112

I worked in this industry and I know for a fact that if you don't include tipping in the checkout flow, tips will drop precipitously. But if drivers are being paid $30/hr, it's fair to drop tipping altogether. I would love for the US to eschew tipping culture like other countries and just pay a wage that is transparent.

> I would love for the US to eschew tipping culture like other countries and just pay a wage that is transparent.

Few servers in the US share your sentiment. Servers are the aristocracy of the retail industry. They don't want their gravy train to run out.

An decent server at a decent restaurant can easily clear 60k / year. An excellent server at an excellent restaurant can clear 6 figures.

What other industry is this possible with so little training or experience?

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#113

Earlier quoted context omitted.

> What’s funny is that the tip should come after the service is complete if it’s actually a tip for good service (otherwise how did you know what service you got?). But they’re clearly just trying to hide the true price. This. I had a recent order with a "SkipTheDishes". It was a semi-big order, and I left the default tip in place, which was over $20 for a 5-10 minute drive. The driver did a few other deliveries on t…

Well, you can't pay a tip forward to guarantee good service; it's supposed to be a reward after good service.

It seems like that's the point of the story -- they were willing to tip well, and received bad service. If it came after, then drivers would have a reason to make sure food was delivered fast and efficiently.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#114

I worked in this industry and I know for a fact that if you don't include tipping in the checkout flow, tips will drop precipitously. But if drivers are being paid $30/hr, it's fair to drop tipping altogether. I would love for the US to eschew tipping culture like other countries and just pay a wage that is transparent.

[deleted]

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#115

Earlier quoted context omitted.

Agreed. Food delivery is a luxury that should only be afforded to the wealthy. There are far too many delivery drivers serving low income areas. We must price out those neighbourhoods immediately.

Poor people can't afford luxuries. It is an unfortunate truth. Having another human do something for you requires you be able to afford their labor. Sometimes we subsidize if you cannot afford it (healthcare). Sometimes we don't (fast food delivery). If you believe you're entitled to undervaluing someone else's labor below a living wage while being poor yourself, can't help that. Belief systems are weird.

> Sometimes we don't (fast food delivery).

Making a law is now a lack of subsidy.

Subsidy for what? Able bodied people competing for identical work?

Is that too competitive for the human condition?

To not rob people of their agency and sense of worth?

and what point does the state have an existential obligation to turn us into Matrix human batteries, for our own protection?

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#116

I worked in this industry and I know for a fact that if you don't include tipping in the checkout flow, tips will drop precipitously. But if drivers are being paid $30/hr, it's fair to drop tipping altogether. I would love for the US to eschew tipping culture like other countries and just pay a wage that is transparent.

How much does vehicle maintenance and fuel cost? Does that come out of the driver's pocket?

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#117
post #8

> Dashers who deliver in NYC will now earn at least $29.93 per hour of active time, nearly twice NYC’s $15 minimum wage for other workers. What’s a realistic amount of “active time” per hour? I’m assuming waiting for a job is not active time right? > These new regulations will force us to raise fees for orders in New York City. In order to better balance the impact of these new costs, we’re moving the option to tip i…

[deleted]

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#118

"Tips" were effectively bids for service under the old model, as they were paid before the service was performed and determined whether a driver felt it worthwhile to accept that order. Now DoorDash will have to dynamically figure out how much to charge the customer to both interest drivers and meet this minimum pay requirement. I'm interested in seeing how it turns out.

[deleted]

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#120
post #23

Earlier quoted context omitted.

They aren't really viable business models to begin with. Only VC funding can keep these online platform up.

I've never really gotten this. We can speculate about the intelligence of VCs, but I assume most of them know a bit of basic math. I wonder if perhaps they are so deep into a bubble of wealth and privilege that to them, spending $50 for a (cold by the time it arrives) burger seemed reasonable. Perhaps they thought that once everyone could experience this for an amount of money they find trifling, it would catch on? I…

>I've used these services a time or two just to see what the fuss is about and I don't get it myself.

It's similar to fast food itself. convenient and cheap. these days the latter is falling off the wayside (again, just like modern fast food). It was invaluable during a pandemic to help encourage social distancing, but even if it was still cheap it was bound to fall off a bit (probably not to pre-pandemic levels, but no longer record customers).

>I wonder if perhaps they are so deep into a bubble of wealth and privilege that to them, spending $50 for a (cold by the time it arrives) burger seemed reasonable.

As others have mentioned, it's more a matter that VC's aren't necessarily looking to be the next big tech company. Many are looking for a profitable IPO and then move on to the next company. Lots of problems with enabling that model to begin with, but that's a whole other bucket of worms.

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