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Tell HN: Stripe killed my music locker service, so I'm open sourcing it

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Re: Tell HN: Stripe killed my music locker service, so I'm open sourcing it

#111
post #70

UPDATE 2: My Stripe account is back! Thank you so much! inter.tube will remain online, but open source from now on! Update: I have reached out to the nice Stripe employee who volunteered their email, let's see what happens. It's been pointed out a few times that my marketing says the site won't die, and me killing it would be very ironic. This is 100% true, and I have decided to leave the site up even if Stripe decid…

So Hackernews is once again the only way to truly get proper stripe support?

Always has been.

Re: Tell HN: Stripe killed my music locker service, so I'm open sourcing it

#112

Earlier quoted context omitted.

Because at $5 MRR any time Stripe spends on this translates into a loss for them. But it's good PR so they should solve it anyway. Realize that operating a business like Stripe at scale is a lot harder than it may seem to be on the outside.

Today its $5 MRR... tomorrow it could turn into millions annually. They are shooting themselves in the foot. They live to give startups a leg up in terms of monetizing. I doubt this issue would take more than an hour for someone to look at it and realize someone goofed internally. Hell, someone internally goofed and wasted more money probably by not being thorough thereby forcing further time wasted.

Stripe approves accounts without underwriting.. They wait until the account begins to process transactions before underwriting.. This is the result.

Re: Tell HN: Stripe killed my music locker service, so I'm open sourcing it

#115
post #107

Earlier quoted context omitted.

So Hackernews is once again the only way to truly get proper stripe support?

This is actually really concerning at this point.

As they grow, it will become like google - even willing employees helpless to escalate internally

Re: Tell HN: Stripe killed my music locker service, so I'm open sourcing it

#116
post #70

UPDATE 2: My Stripe account is back! Thank you so much! inter.tube will remain online, but open source from now on! Update: I have reached out to the nice Stripe employee who volunteered their email, let's see what happens. It's been pointed out a few times that my marketing says the site won't die, and me killing it would be very ironic. This is 100% true, and I have decided to leave the site up even if Stripe decid…

So Hackernews is once again the only way to truly get proper stripe support?

While not ideal, it's cool and I think companies definitely keep an eye on HackerNews thanks to the moderation! Once I read more of Dang's moderation comments I realized how deeply he cares about HN. He takes time to explain his view point (which can also change over time), he answers emails, he develops new features to fight spam. I value that more than changing the website layout, dark-mode, font-size.

Re: Tell HN: Stripe killed my music locker service, so I'm open sourcing it

#117

Earlier quoted context omitted.

What does it mean to pay in a funky way?

Every bank/money transmitter has a list of transaction patterns/behaviors that are basically red flags for criminal activity. A lot are heuristics based, few are right out documented anywhere, but one example is # of credit card/account numbers bound to an account, another is structuring, i.e. a paytern of transaction activity specifically intended to avoid bank reporting controls. Or stupidly, putting words that are…

There are also explicit laws forbidding telling your customers of your suspicions ("tipping off" in the context of money laundering).

Of course, this doesn't mean your customer service agents should never be helpful and forthcoming, but it's easier and less risky to tell them to say nothing and burn the odd legit customer, rather than risk being on the wrong side of AML legislation.

Re: Tell HN: Stripe killed my music locker service, so I'm open sourcing it

#119
On the homepage: "laid back. lowercase."

Maybe it's just me, but I dislike the trend of putting everything into lowercase. Not only do I find it more difficult to read, but my brain is constantly in "grammar correcting" mode. Usually I'm fine correcting the occasional typo in my head, but with this it's like having a mini interrupt at the start of every sentence.

Re: Tell HN: Stripe killed my music locker service, so I'm open sourcing it

#120
post #109

Earlier quoted context omitted.

So Hackernews is once again the only way to truly get proper stripe support?

I'm just happy to be in an exclusive club that can request stripe support on demand.

There's a 2016 cutoff unfortunately. Anyone joining after that date does not get the premium HN VIP support package.

Our messages go to /dev/null with the rest of the plebs.

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