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The golden era of being an open startup is gone

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Re: The golden era of being an open startup is gone

#111

Post by TristanBall »

havkom wrote: post #94
zoklet-enjoyer wrote: post #87

Earlier quoted context omitted.

Both

Yep. Employees and customers. Neglect any of them bad things happen. Depending on your business you may have stable customers who just keep going. You can’t neglect these forever, but compared to employees it may be of lesser priority short-term. If you neglect employees on the other hand, even short-term, bad things will happen short-term or long term. Employees remember when they were neglected and loyalties are ha…

Right. And the the my job/work/boss sucks trope is so relatable because?

There are many reasons people stay in a particular job, good and bad, but those same reasons allow for a lot of "employees neglect".

You have to neglect a lot of employees to an extreme level, for a long time, for it to actually make a significant difference. Mostly, you'll loose a few staff, who'll be replaced by new, keen, eager to please/succeed staff who's enthusiasm effectively mitigates poor management, and who's "tolerance for sh.tty management" counters have been reset to 0.

Re: The golden era of being an open startup is gone

#113

Post by FrontierPsych »

fsckboy wrote: post #86
cj wrote: post #71

In general, it doesn’t matter whether you’re open to the public or not. What matters much more is that you’re open with your own employees. The “open startup” idea always seemed superficial to me, founders seeking external validation. Over the long-term, what really matters is keeping your people (employees) happy, and one very easy way to do that is to show that you appreciate and respect them by sharing your compan…

> Over the long-term, what really matters is keeping your people (employees) happy customers

Probably the opposing vew to this is that if you keep your employees happy first, then they will be happy and keep your customers happy. If you have unhappy employees, they might not give a shit about customers and piss the customers off.

We've all been to those places where the employees don't give a fuck about customers, and basically tell you with their body language and tone of voice to fuck off.

Here's an example: https://www.youtube.com/watch?v=N7lGqmZprx0

You have to 1) break the egg first, then 2) put it in the pan and cook it, then 3) put it on a plate, then 4) eat it.

You can't do all those things simultaneously, you have to do them in sequential order.

1) Keep employee happy ==> then 2) you have a happy customer ==> then 3) the customer buys more shit from you

Employees come before the customer.

Re: The golden era of being an open startup is gone

#114

Post by jhatemyjob »

paulftw wrote: post #17

The golden era of being a startup is gone FTFY What if general demise of startups (due to funding drought, covid, market saturation, bad timing aka world wasn’t ready for our idea, or leave your favorite excuse in comments) also impacted open startups? And what if they weren’t successful because open but because market was easier?

Only if you have shareholders. Open startups tend to be bootstrapped
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