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EmailTriager

emailtriager.com

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Re: EmailTriager

#111

Post by rad_gruchalski »

counttheforks wrote: post #102
fragmede wrote: post #67

Earlier quoted context omitted.

Are you sure? How about if the prompt is "write me message to tell this stupid fucking guy that he's and idiot and he's wrong", instead of one of these three far more professional phrases that chatGPT came up with: "I understand where you're coming from, but I disagree with your conclusion. Here's why..." "I see your point, but I think there may be another perspective to consider as well." "I appreciate your thoughts…

> ChatGPT's a robot and won't get offended With all the useless moralizing it throws at you at the slightest hint of anything remotely offensive, I'd argue it's actually (trained to be) quite prudish. Your prompt: > please rewrite this message for me in a more professional tone: "hey dumb fuck, pay your bill" Is responded to with: > It is not appropriate to use derogatory or offensive language in any professional com…

> It is not appropriate to use derogatory or offensive language in any professional communication.

Interesting, if it automatically added „now please pay your bill“, that could have been a pretty solid email.

Re: EmailTriager

#112

Post by rad_gruchalski »

fragmede wrote: post #100
gajus wrote: post #43

Earlier quoted context omitted.

At the time, Wave felt revolutionary. Real shame it never got broader adoption.

What's a shame is that that they gave up on it. There was clearly a need for new tool in that space. Though, these days where we're at is a shared Google doc with commenting.

It’s been handed over to ASF: https://incubator.apache.org/projects/wave.html. Retired by now but specs and sources are still online.

Re: EmailTriager

#113

Post by TeMPOraL »

dqv wrote: post #106
fragmede wrote: post #67

Earlier quoted context omitted.

Are you sure? How about if the prompt is "write me message to tell this stupid fucking guy that he's and idiot and he's wrong", instead of one of these three far more professional phrases that chatGPT came up with: "I understand where you're coming from, but I disagree with your conclusion. Here's why..." "I see your point, but I think there may be another perspective to consider as well." "I appreciate your thoughts…

This is my exact use case for ChatGPT! Without the cursing. It's great for shallow communication with customers who expect paragraph responses in lieu of "hey your bill is past due and you need to pay it or we're cutting you off". I've already gotten so much mileage out of it and saved so much time.

Despite all the hate for Power Point and everything associated with it, I consider this to be legitimate use of bullet points. Just itemize what you want to say. Writing paragraphs of text only wastes everyone's time and increases the chances some customer will misread the relevant information and blame you anyway.

Re: EmailTriager

#114

Post by TeMPOraL »

stavros wrote: post #110
jacobsenscott wrote: post #78

> What you probably want to know is if your emails are safe! Yes, they are safe. All emails are encrypted in transit and at rest. Lol - this is just what's provide by default by https and every cloud service. It doesn't make your emails "safe". If you don't know why, the are definitely not safe.

Rest assured, your comment and this reply were encrypted in transit and at rest, therefore we are probably the only two people who can read them.

Haha, got you there! I am reading both comments right now, though the analog hole[0] that is my computer screen.

--

[0] - https://en.wikipedia.org/wiki/Analog_hole

Re: EmailTriager

#115

Post by TeMPOraL »

Waterluvian wrote: post #9
gajus wrote: post #8

My problem with this is that it contributes to the broken culture of email. – Wanna go for coffee? – January is busy. After? is a completely fine exchange. Adding a wall of text to convey the same information does not help anyone.

There’s still the ability to just type out half a sentence. Digging a bit deeper, is your concern that “if there’s a tool, people will use it”? Aside: I think this creates a delightful opportunity for an unnecessary middleman. Let’s make “Summarizely” a SaaS app to summarize long winded emails!

> Digging a bit deeper, is your concern that “if there’s a tool, people will use it”?

That is a big part of what software industry does to society, isn't it? If there's a tool, people will use it, and when enough people use it, it becomes expected or even required to use it.

I expanded on that phenomenon a bit in a different HN thread today: https://news.ycombinator.com/item?id=34155487.

Re: EmailTriager

#116

Post by dqv »

TeMPOraL wrote: post #113
dqv wrote: post #106

Earlier quoted context omitted.

This is my exact use case for ChatGPT! Without the cursing. It's great for shallow communication with customers who expect paragraph responses in lieu of "hey your bill is past due and you need to pay it or we're cutting you off". I've already gotten so much mileage out of it and saved so much time.

Despite all the hate for Power Point and everything associated with it, I consider this to be legitimate use of bullet points. Just itemize what you want to say. Writing paragraphs of text only wastes everyone's time and increases the chances some customer will misread the relevant information and blame you anyway.

There is a word the customers have for the bullet-point style of communication. They call it “curt” and they don’t like it. They expect exactly the fluffy speech that ChatGPT generates.

I can also read faster than I can write, so I have no problem quickly reading over what ChatGPT generates before sending it.

Re: EmailTriager

#117

Post by Mystery-Machine »

velox_neb wrote: post #52

Rather than a GPT-3 generated email, I would rather receive the prompt that the sender would have used to generate the email. We could even come up with a conventional shorthand for this. Imagine you send me a message that just says [[personalized thank you note for the pair of socks you got me for christmas]]. Then I just imagine a long GPT-3 generated message in its place. And I reply with [[gracious acknowledgment…

You must be a software engineer? :)

Did you tell your family that, instead of asking you "how are you?" superficially, and expecting no detailed response, they should just cut it down to "hi" or "yo"?

This is not how humans work. We're stupid and we need useless sugar coating.

Re: EmailTriager

#118

Post by TeMPOraL »

dqv wrote: post #116
TeMPOraL wrote: post #113

Earlier quoted context omitted.

Despite all the hate for Power Point and everything associated with it, I consider this to be legitimate use of bullet points. Just itemize what you want to say. Writing paragraphs of text only wastes everyone's time and increases the chances some customer will misread the relevant information and blame you anyway.

There is a word the customers have for the bullet-point style of communication. They call it “curt” and they don’t like it. They expect exactly the fluffy speech that ChatGPT generates. I can also read faster than I can write, so I have no problem quickly reading over what ChatGPT generates before sending it.

> There is a word the customers have for the bullet-point style of communication. They call it “curt” and they don’t like it.

Unfortunately, yes. I do have my own word for such people: wrong. As in, they probably never experienced a collaborative workload that's high enough to teach them the value of succinct and precise communication. Or, as my wife would say, you can tell who had an actual high-pressure office job by their communication style.

> I can also read faster than I can write, so I have no problem quickly reading over what ChatGPT generates before sending it.

So do I. So do most people, or at least they think so. The problem is, people don't read letter by letter, or word by word. They read by pattern-matching word shapes and sentence shapes - which leads to all kinds of misreadings. It's not an issue in prose, or in high-stakes situations when people are careful. It is an issue in a typical e-commerce conversation, though.

I'm considered a careful reader by people in my circles, and often get to proof-read other peoples' messages. In that role, I've seen first-hand how people can misread "three days" as "three weeks", or "X is not available" as "X is available", etc., because the information was puffed up into a whole paragraph, and the person read it too fast. Being "curt" would've saved both the buyer and the seller from having a bad day.

Re: EmailTriager

#119

Post by fragmede »

dqv wrote: post #116
TeMPOraL wrote: post #113

Earlier quoted context omitted.

Despite all the hate for Power Point and everything associated with it, I consider this to be legitimate use of bullet points. Just itemize what you want to say. Writing paragraphs of text only wastes everyone's time and increases the chances some customer will misread the relevant information and blame you anyway.

There is a word the customers have for the bullet-point style of communication. They call it “curt” and they don’t like it. They expect exactly the fluffy speech that ChatGPT generates. I can also read faster than I can write, so I have no problem quickly reading over what ChatGPT generates before sending it.

I don't think I'm all that fast at it but I do wish ChatGPT could give answers a tiny bit faster. As it is I give it a prompt and then switch to a different tab while it answers.

Re: EmailTriager

#120

Post by [deleted] »

TeMPOraL wrote: post #118
dqv wrote: post #116

Earlier quoted context omitted.

There is a word the customers have for the bullet-point style of communication. They call it “curt” and they don’t like it. They expect exactly the fluffy speech that ChatGPT generates. I can also read faster than I can write, so I have no problem quickly reading over what ChatGPT generates before sending it.

> There is a word the customers have for the bullet-point style of communication. They call it “curt” and they don’t like it. Unfortunately, yes. I do have my own word for such people: wrong . As in, they probably never experienced a collaborative workload that's high enough to teach them the value of succinct and precise communication. Or, as my wife would say, you can tell who had an actual high-pressure office job…

[deleted]
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