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Slack is down for some users

status.slack.com

111–120 of 137 posts

Re: Slack is down for some users

#111

Earlier quoted context omitted.

ctrl+k should be 'create link on highlighted text', I'm constantly frustrated by this.

ctrl+k should be "kill line" and I'm constantly frustrated by the "create link" behavior in apps like Confluence.

What? ctrl+k should enter a digraph.

Re: Slack is down for some users

#112
post #107

Whenever I see a product this large having an outage (a lot recently, especially with Facebook, GCP, and AWS), I can only think of how stressful it must be for whoever needs to fix it. I've been on the other side of the outage before, albeit with a much smaller product, but lord was that stressful. Thinking about the random engineers that are stressed out and thinking that they could be fired for this, even if the ca…

I can also sympathize with the engineers trying to fix this, but I hope that they wouldn't be thinking that they could be fired for this. Successful teams that I have worked on, even at big companies with high-usage products, have always promoted a culture of "systems break - let's improve the system, not blame a person". Any 'mistake' by an employee is actually a sign of a problem with the system. Any resilient system should account for human errors - those always happen. I wouldn't want to work for a team or company that would consider firing somebody for causing an outage rather than addressing the root cause.

Re: Slack is down for some users

#113
post #107

Whenever I see a product this large having an outage (a lot recently, especially with Facebook, GCP, and AWS), I can only think of how stressful it must be for whoever needs to fix it. I've been on the other side of the outage before, albeit with a much smaller product, but lord was that stressful. Thinking about the random engineers that are stressed out and thinking that they could be fired for this, even if the ca…

In a well-managed engineering organization, it shouldn't be stressful. Sense of urgency, sure, but stress is typically only making things worse.

Re: Slack is down for some users

#114
post #80

Earlier quoted context omitted.

What are Slack's affordances?

Slack does a good job with threading. The side panel allows you to watch a thread while you continue another conversation. It also puts together an above average notification system, where at a glance you can see if there is no new content, new content, or your name mentioned. It allows you to ignore slack without risk of missing somebody shouting for you.

On the contrary, I find Slack threads to be very annoying for discovering/stumbling upon conversations.

Your whole team could be having a new discussion within a thread and you'd never know unless you participated in the thread previously or somebody @'s you. Compare that to more IRC-like discussion where each message is posted to the channel. Sure, you may end up with contextual issues reminiscent of the IRC days, but at least everything is discoverable.

Re: Slack is down for some users

#115
post #15

One fun thing we discovered an outage or two ago: Zoom, which is likely already on your computer too, has a very Slack-like Chat feature. Open up the Zoom app, then click the Chat icon in the top header. You probably missed it this entire time. You can make rooms, DMs, animated gifs, the works :)

[deleted]

Re: Slack is down for some users

#116
post #30

Things like this remind me how dependent I am on IM for doing any work, which is weird because it doesn't feel like that should be the case. If you were to measure the raw number of seconds I spend sending IMs, it would be a relatively low percentage of my day, but I always forget how vital that percentage actually is. As it stands, while I'm not fully blocked from being productive, I am blocked for a lot of work tha…

Reminds me why we intentionally avoided tying core biz/dev workflows to Slack. :)

Devils advocate...

Do you tie core biz/dev workflows to Github (or any other service)?

Re: Slack is down for some users

#117
At first, I thought it was just my internet connection making fun of me. Then, I asked my co-workers if they experienced the same thing, and they did. It's a bummer that it temporarily made our communications quite hard and unstable.

Re: Slack is down for some users

#118
post #80

Earlier quoted context omitted.

Slack does a good job with threading. The side panel allows you to watch a thread while you continue another conversation. It also puts together an above average notification system, where at a glance you can see if there is no new content, new content, or your name mentioned. It allows you to ignore slack without risk of missing somebody shouting for you.

On the contrary, I find Slack threads to be very annoying for discovering/stumbling upon conversations. Your whole team could be having a new discussion within a thread and you'd never know unless you participated in the thread previously or somebody @'s you. Compare that to more IRC-like discussion where each message is posted to the channel. Sure, you may end up with contextual issues reminiscent of the IRC days, b…

> Your whole team could be having a new discussion within a thread and you'd never know unless you participated in the thread previously or somebody @'s you.

That's kind of the point? You shouldn't be bothered unless you want to be. To me, a thread isn't necessarily supposed to be geared toward discoverability. You'll see the main topic hit the channel, and then you can choose to follow the thread if you like.

Re: Slack is down for some users

#120

Earlier quoted context omitted.

Google is certainly more secure than Zoom to outside attacks. Regardless of what Google chooses to do with your data, they do want to protect that data from everyone else, on your behalf. At least as much as any company can (government subpoena affects all companies).

I don’t understand why zoom is so much more popular than Google meet. I never used zoom before my current company who uses Google meets for daily meetings and then zoom meeting for the biweekly review. No idea what advantages zoom is supposed to have.

It seems like the popularity of Zoom is related to the singularity of the product's purpose. Zoom is a video conferencing service. Google is everything and the kitchen sink. So when the pandemic started, that worked in Zoom's favor, sadly.
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