Amazon still isn't doing enough to stop bait-and-switch reviews

Post by andreareina » Fri, Dec 17, 2021, 9:27 AM UTC

jstummbillig wrote: post #90

andreareina wrote: post #77

Earlier quoted context omitted.

By their actions, not so much: - commingling of inventory means you're not necessarily getting the stuff from the merchant you're ostensibly buying from - which doesn't really matter anyway because merchant reviews are hard to find (couldn't find them at all on mobile) - being able to change the product being sold while keeping the rating and review history. WAT

Any company that is sufficiently large can (and should) be scrutinized, but at Amazon scale, arguments can easily be cherry picked to make whatever outcome you decided to be the truth look like the truth. I could for example bring forth the times some merchant attempted to talk me out of filing a complaint, because, apparently those have very real implications very quickly, with fines and restrictions being imposed b…

Post by asddubs » Fri, Dec 17, 2021, 9:33 AM UTC

fjert wrote: post #44

iamwil wrote: post #14

Yeah, it's a pity. It use to be a no-brainer shopping at Amazon. But now, I waste more time sifting through a bunch of cheaply made home goods that I'm just more inclined to look for sturdy, well-made products elsewhere. Also, it seems like they mix the inventory from different vendors, so it ends up being a crap shoot whether you get the original, or a knock-off, and the reviews reflect that.

>Also, it seems like they mix the inventory from different vendors, so it ends up being a crap shoot whether you get the original, or a knock-off, and the reviews reflect that. I've noticed this so many times. I've stopped buying any sort of health products like supplements or even electric toothbrush heads from Amazon. It scares me seeing reviews about fake products in stuff like that

Post by leejo » Fri, Dec 17, 2021, 9:39 AM UTC

Post by shellfishgene » Fri, Dec 17, 2021, 9:51 AM UTC

civilized wrote: post #3

I don't understand what Amazon thinks it's doing with its legions of data scientists, analysts, product managers and engineers that they consider so much more important than solving this problem, which will destroy their reputation long-term and create space for a competitor. At this rate, Amazon will be on its way to becoming Yelp -- untrusted, irrelevant, ultimately deserted.

Post by SXX » Fri, Dec 17, 2021, 10:00 AM UTC

shellfishgene wrote: post #117

civilized wrote: post #3

I don't understand what Amazon thinks it's doing with its legions of data scientists, analysts, product managers and engineers that they consider so much more important than solving this problem, which will destroy their reputation long-term and create space for a competitor. At this rate, Amazon will be on its way to becoming Yelp -- untrusted, irrelevant, ultimately deserted.

And they enable the competition - Aliexpress has the exact same stuff as Amazon now, but at cheaper prices. And they are working very much on the long shipping times with warehouses around the world. Sure, the service and support is far removed from Amazon, but then prices for the same crap are often 50% less. Also to me it seems they are much harder on cheating sellers.