Earlier quoted context omitted.
The article is about business running platforms with UGC. While free forums on the darknet might get away with a tad more lax policies, if you’re a registered business hoping to make any money you won’t have a choice but to moderate in some way. At the very least it will be to follow your country laws, and more often than not your clients will require you to do so.
Outside of what the law prescribes - because that's a whole different topic with more grey area than not. If it's what the law prescribes then I'm not contending that. > you won’t have a choice but to moderate in some way This is the way that moderation has been done in the past 10-15 years, but does it have to be? Why couldn't a platform provide user-level controls over what they see instead of making those decision…
> does it have to be?
In most cases moderation is less about what users want or don’t want to see, and more about what you want your platform to be.
For instance people are OK with product suggestions when they go on Amazon, but if your job posting site becomes an endless stream of Amazon links you’ll want to curb that. And perhaps your users find interesting products in all these links, but from your perspective it will kill your business (except if you pivot into becoming a product listing site of course)