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Why my Mom Bought an Android, Returned It, and Got an iPhone

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Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#111
post #24

This is Verizon's longstanding tradition of crippling perfectly good devices for the sake of restricting users to using VZW's media services. I had a Verizon phone that was perfectly capable of Bluetooth and USB transfers which Verizon's OS had deliberately disabled because heaven forbid someone may transfer content to the phone that wasn't purchased from the Verizon mothership. It's plain to see what took so long fo…

This is Verizon's longstanding tradition of crippling perfectly good devices for the sake of restricting users to using VZW's media services.

Because, you know, if they force it on us long enough, we'll finally realize it's good!

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#112
post #7

That was pretty misleading. Not Android was the culprit, but the carrier's crapware. I never understood why people would not actually buy their phones and then decide on a contract or prepaid to go with it? I even bought mine off Ebay in excellent condition and almost full warranty (2 years in Germany) so much cheaper that I still have not reached the difference to the "normal full or subsidized price" with my monthl…

It doesn't matter why this person's experience sucked with Android, it still did. An iPhone 'just worked' for this same person.

I know exactly what I'm getting when I get an iPhone no matter where in the world I get it. There's no carrier specific crap. All the models have well known limitations and features. I can trust, for the most part, any apps I get from the app store.

It's great that you can go onto eBay and get a used phone (or possibly new), but how scalable is that? Would you trust your mother or grand mother to do the same? How much effort did it take between bidding, paying and activating compared to the effort that most people are willing to put into getting a new phone?

I don't think Android is going to be a failure -- the phones will always be around. They have basically taken the place of Nokia's feature phones.

At the end of the day, Google should have maintained more control to guarantee a better user experience. They had an opportunity to follow in Apple's footsteps and put another nail in the carrier's control coffin.

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#113
Although Android wasn't to blame in this article, I have sold my HTC Android to get an iPhone 4 as I was disappointed with the lack of international support.

Android didn't support the Thai language I needed and had to be installed via rooting and copying of font files. It also still doesn't have a native keyboard for the language.

I however booted my iPhone 4 and hey presto perfect Thai fonts and a native keyboard to boot.

Maybe it's not just Android because Thai fonts on Linux suck too.

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#114
post #7

That was pretty misleading. Not Android was the culprit, but the carrier's crapware. I never understood why people would not actually buy their phones and then decide on a contract or prepaid to go with it? I even bought mine off Ebay in excellent condition and almost full warranty (2 years in Germany) so much cheaper that I still have not reached the difference to the "normal full or subsidized price" with my monthl…

It is an Android (the brand) problem though, because that's how Android is presented in the marketplace. When it takes rooting the phone to make it usable, that automatically means that most of the people who buy Android phones are going to get a sub-par experience.

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#115

Earlier quoted context omitted.

> because the article is primarily about problems with the Android ecosystem. IN THE U.S.A. If you want better cellphones with better carriers who don't do stupidly intrusive things, move to Europe.

If you want better cellphones with better carriers who don't do stupidly intrusive things, move to Europe. That's practical advice, but I still haven't unpacked after moving to Canada to get affordable medical care.

It seems like Canada is half way along the awesome scale to Europe.

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#116

Earlier quoted context omitted.

But this what you explained is exactly the problem with Android. With iPhone, carriers, phone manufacturers and such are not allowed to install their crapware/bloatware on the phone. With Android, they can do whatever they want, and the only sane option for an end user is to root the phone.

The only sane option?! Give me a break. Just get a phone "with Google" and use the pure Google experience and it's a breeze. All of this spinning and complaining about what OEMs are doing to an open source OS is like complaining about the DIY boxcar racer you bought and put together turned out like shit. (and you want your money back.)

This is not the case. I have a Samsung Moment "with Google". The stock Android it ships with comes with unremovable apps (and unremovable game demos), a half-baked navigation app, a terrible voice search replacement, unkillable background services that count how many times you open the keyboard. It's also got a totally broken radio driver that violated FCC 911 regulations for over a year (google it if you care), and has been abandoned at 2.1 officially 10 months from release since it's no longer in Samsung's profit interests to maintain a terrible device that Sprint pulled from their product line. The only way the phone is remotely enjoyable is with custom ROMs. I bought it with 1.5 and accepted a sub-par experience because of Samsung's publicly stated promise that it would get 2.1 quickly, it took several months before an official 2.1 update was released and nearly another year before their radio issues were resolved.

The "with Google" branding meaning nothing in terms of actual phone experience, and Samsung isn't the only vendor at fault here. After my experience, and dozens of similar accounts like this blog post, I don't recommend anyone buy an Android phone that isn't a "by Google", like the Nexus line, and even then, only if they have some strong objection to getting the iPhone, which I would recommend over any current Android device.

I really, really, really wanted to like Android, but you can damn-near put an 18 month countdown on the majority of the Android phones before the manufacturer abandons it and you're stuck using XDA developers or the like for updates, patches and improvements, or just to fix the stock crap they ship. On a 24 month contract cycle, that's just unacceptable.

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#117

I wrote this up yesterday and didn't publish it because my Facebook friends couldn't care less. CyanogenMod releases faster, has more stable [stable] releases, uses better, more mature, widely embraced software (mtd over bml, ext4, etc), has more (and more consistent) features. Carriers are asking the manufacturers to lock the bootloaders to keep you from flashing CyanogenMod on it and your mom having a stable phone…

>I installed CM7 stable, she gets push updates that are seamlessly handled via Rom Manager. Does this work for major updates? As far as I know when you want to move between major versions (the next one is 7->7.1) you have to basically wipe the phone and start from scratch. Because most Android apps use local storage that isn't synced to the cloud, to actually keep your data you'll have to use hacky things like Titani…

I've gone from super alpha CM7 to CM7.1 and current nightlies without wiping, save for once, and that was due to Google Apps changing.

CM6 -> CM7 you have to wipe, but most OTA updaters will tell you that the OTAs from Eclair->Froyo or Froyo->Gingerbread effectively require a data wipe anyway. My mother had issue after issue after the Eclair->Froyo OTA and they went away when she did a factory reset (wipes /data).

>Ideally I'd like to see Google offer APIs to apps so that their data is continuously synced to my google account

They exist, though there is some fine print about device compatibility that is a bit wonky and NO one seems to use them for anything. I agree. I think this is the missing feature in a large way. I hate having to remember to turn off the loud beep in QR Scanner when I wipe my Droid (it's speaker is sooo incredibly loud). Things like that would be trivial to store in text config and/or sync with Google.

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#118
I just got a samsung Gio from China Telecom. The Android Market is not there, instead there are three different lame market apps (estore, gomarket and samsung apps), google integration doesn't work, google maps is not available and it's really just a broken experience using this phone. I tried to install android market manually, but there are a lot of dependencies missing...

Now to be fair, for chinese users, gomarket is probably better and most people don't use google apps that much but it's really a pain...

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#119
post #83

I wrote this up yesterday and didn't publish it because my Facebook friends couldn't care less. CyanogenMod releases faster, has more stable [stable] releases, uses better, more mature, widely embraced software (mtd over bml, ext4, etc), has more (and more consistent) features. Carriers are asking the manufacturers to lock the bootloaders to keep you from flashing CyanogenMod on it and your mom having a stable phone…

"Not all Androids are created equally." That, in many ways, is the nub of the problem.

It is only really a problem if you somehow want android to 'beat' iOS.

If as a consumer, I'm able to buy an Android phone that makes me happy, I think the situation is doing OK.

Re: Why my Mom Bought an Android, Returned It, and Got an iPhone

#120

Earlier quoted context omitted.

I'm glad the author's mom found a smartphone she likes, but this isn't an Android problem. I'll be downvoted, but here goes: This shows the Linux heritage. All of Linux's problems on the desktop aren't really problems with Linux. It turns out that Android's problems aren't Android's either. Solved!

All of Linux's problems on the desktop aren't really problems with Linux. Errr, what?

I think he's saying that people can redefine a problem so that it's no longer their problem. Defining the problem out, rather than actually addressing it.

In this case, instead of addressing (usability?) issues, the perceived problem, rather than being addressed head on, is redefined as being at the feet of the user, thus transferring responsibility and absolving oneself. (I.e "It works for me"!)

I think that's what they were saying.

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