FB users buying Oculus VR headsets to get customer service prioritization

Post by tlrobinson » Tue, Aug 03, 2021, 2:44 AM UTC

throwaway0104 wrote: post #94

hangonhn wrote: post #48

Earlier quoted context omitted.

That was literally the only way I got help after someone somehow managed to registered one of my email address under a Facebook account I don't control and tried to impersonate me. I don't even know how that was possible since FB does email verification. I tried the normal help system but got nowhere so I reached out to my friends who work at FB. One of them used the internal help system it was resolved within a coup…

Any new account can use Facebook for 24 hours before email verification becomes required . This is a huge issue for any email address not linked to a Facebook account. Facebook will happily leak the social graph of that address's shadow profile (e.g. in the "suggested friends" list), and let anyone impersonate it, for 24h. It happened to me. Those 24h were no fun.

Post by fallingknife » Tue, Aug 03, 2021, 2:45 AM UTC

odux wrote: post #104

kilobaud wrote: post #96

Earlier quoted context omitted.

You seriously dont think email, search, or direct-messaging services sound _anything_ like the telephone or the postal service or the radio?

The are critical pieces of the modern world yes. But not a utility. One cannot live without a utility and utilities generally have a monopoly in most places. If my power or water company bans me for some reason I am toast. I have to endure undue hardship to get something that provides may be 10% of the utility (own well, water pump, generator...). Internet itself (the pipes) on the other hand are probably a utility.…

Post by 1270018080 » Tue, Aug 03, 2021, 2:47 AM UTC

aphroz wrote: post #109

MathYouF wrote: post #19

Earlier quoted context omitted.

This is more of an alternative statement for anyone interested since your statement didn't give anything concrete. Oculus is far far ahead of where any VR developers thought it would be in 2021. In January of 2019 the Rift was still running on cables connected to a $2000 laptop and confined to a 5x5ft square play area with 7 foot tall poles holding scanners on each corner,also plugged into the same computer. If you w…

Is doing VR on the beach really a progress though?

Post by lmm » Tue, Aug 03, 2021, 3:12 AM UTC

bigyikes wrote: post #89

fallingknife wrote: post #87

Utility services start off as luxuries, and are private and unregulated. This was true with telephone and electric companies. When these services get to a certain point where there are real consequences for not being able to access the system, they need to have public regulation to ensure access and customer service. ISP internet service has definitely reached this point, and I think that there's a strong argument th…

I hate FB and Google, but I don’t buy this argument. It doesn’t pass the duck test for me — doesn’t look or quack like a utility in my view. I am sympathetic to the argument though. Getting locked out of your existing Gmail account could be really disastrous. Maybe there should be regulation for email extrication — if you’re going to ban me, you better allow me to update all of my accounts to not use your email servi…

Post by kentonv » Tue, Aug 03, 2021, 3:17 AM UTC

jjeaff wrote: post #110

jpollock wrote: post #85

Earlier quoted context omitted.

Whenever someone's used my email address, I've used password recovery and taken ownership of the account. It's amazing the number of systems which don't verify email before giving out an account. I've taken control of: Disney DropBox Redbox ...

Apparently Virgin Mobile doesn't verify email addresses nor does it let you reset your password by email. I assume they send you a text or something. So I've been getting billing notifications and other garbage for someone else's account for years.