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Please fix the AWS free tier before somebody gets hurt

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Re: Please fix the AWS free tier before somebody gets hurt

#111
post #51

Funny story: I keep receiving a $0.01 monthly invoice from AWS for a very old account (opened 5+ years ago) I have lost access to. I have no idea why (the invoice doesn't list the services being used) and the associated credit card has expired a long time ago. They requested notarized documents to prove my identity. Obviously I'd rather settle my $6 (+ interest) debt 50 years from now than give hundreds to a notary t…

Any bank at which you are a customer will notarize documents for you for free.

I'm not from the US. This is not available in any of my banks.

Re: Please fix the AWS free tier before somebody gets hurt

#112
post #51

Funny story: I keep receiving a $0.01 monthly invoice from AWS for a very old account (opened 5+ years ago) I have lost access to. I have no idea why (the invoice doesn't list the services being used) and the associated credit card has expired a long time ago. They requested notarized documents to prove my identity. Obviously I'd rather settle my $6 (+ interest) debt 50 years from now than give hundreds to a notary t…

It doesn’t cost hundreds of dollars to notarize something. https://www.nationalnotary.org/knowledge-center/about-notari... Edit: as the other comment mentions, most banks where you have an account offer this for free. My local UPS store where I have a mailbox also offers the service to me for free.

I'm not from the US.

Re: Please fix the AWS free tier before somebody gets hurt

#113
Author here. I just updated the post with an additional idea for fixing the free tier, suggested by several readers.

It turns out there is a non-widely-known program called AWS Educate Starter Accounts [0], which give no-credit-card access to a limited but useful subset of AWS services. The problem is that you can only get access to these accounts through student affiliation with a participating educational institution like a high school or university.

It might be more feasible to expand this program, say to any applicant who demonstrates some reasonable threshold of non-bot-ness, than to re-engineer the normal free tier.

To any AWS people reading this: I believe this could be a useful step toward solving the free tier problem, and would be happy to be a sounding board.

[0] https://aws.amazon.com/education/awseducate/aws-educate-faqs...

Re: Please fix the AWS free tier before somebody gets hurt

#114

Yup. Got charged over $800 for "experimenting" with a DynamoDB database and forgetting to delete it afterwards. Sure, I called customer support and they reversed the charges. But something the nice lady on the other end said as she chuckled: "This happens all the time". DigitalOcean is the worst with the dormant accounts. Just got dinged around $2.40 on my credit card. Going into DO I could not find what was causing…

> DigitalOcean is the worst with the dormant accounts. Just got dinged around $2.40 on my credit card. Going into DO I could not find what was causing that charge. There was nothing there. Wuuuttttt.

Oh I used to get this, for me it was snapshots of a VPS I destroyed. Completely my fault, but yeah it was annoying to figure out at the time. Probably worth checking you don't have any reserved IPs, disk backups or snapshots left over

Re: Please fix the AWS free tier before somebody gets hurt

#115

AWS employs cost obfuscation by design otherwise the default view when you open the console would show you all of your current active services. Not only is that not the case, a single screen to show you all of your current active services doesn't exist. You need to take a deep dive into cost explorer (assuming you have access in corporate land) and try to decipher in what that all means.

Why the f do I have to use a service like billgist to get a breakdown of my services?

AWS billing IS complicated but could be made so much simpler...

Re: Please fix the AWS free tier before somebody gets hurt

#116

Yup. Got charged over $800 for "experimenting" with a DynamoDB database and forgetting to delete it afterwards. Sure, I called customer support and they reversed the charges. But something the nice lady on the other end said as she chuckled: "This happens all the time". DigitalOcean is the worst with the dormant accounts. Just got dinged around $2.40 on my credit card. Going into DO I could not find what was causing…

Apparently I owe AWS 1 cent for DNS. The problem is I can't login to pay it, so every month I get a email that says "your aws account is going to be suspended" and 30 days later I'm disappointed that they didn't follow through with the threat.

Hahah yeah I say the same thing every month "yeah okay go ahead and do it then"

I have to imagine that these things are manual and a human has to do it, so they'll sort it by the size of the account and do what matters

Re: Please fix the AWS free tier before somebody gets hurt

#117

If you delete your AWS account you will still be charged if you don’t remove / terminate some of your services for up to 90 days! https://aws.amazon.com/premiumsupport/knowledge-center/close...

For me its currently over two years, not 90 days

Re: Please fix the AWS free tier before somebody gets hurt

#118

> “It’s the student’s responsibility to know what they’re deploying.” Anyone who seriously argues this is 100% unaware of the quagmire that is AWS billing. There are companies with entire teams built around just optimizing AWS billing - it's whole unsurprising that some AWS feature actually spun up 5 separate AWS features that end up being billed.

Not to mention it only goes one-way. If you destroy the service that created all those others, it won't clean those others up.

Re: Please fix the AWS free tier before somebody gets hurt

#120

When I read about the myriad predatory practices of Amazon I think about who the predator is and the saying "the fish rots from the head." I'm looking forward to the day Jeff Bezos pays the price for being the predator that he is.

He already lost half his wealth to his ex-wife, what more are you waiting for?
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