Earlier quoted context omitted.
Banning it first is fine. banning it first, then not giving a reply to the concerns they have is not. Even if they have reasonable believe or proof that droidscript is indeed malware, it looks like at least a chunk of their userbase uses it for legitimate usecases and the devs, who likely invested at least a few hundred hours of work in it, deserve at least some communication.
I used to work at Google, and a friend reached out to me for help – his company's app was in a similar situation, with similar communication from Google. This was a good friend from high school, so I pressed the issue using internal channels. The person handling it on Google's side was very assertive about them violating a policy, and after some back and forth I received a _vague hint_ about what was the supposed vio…
I don't think that's reasonable. What if most are spammers ? Better let a few spammers in than treat someone unjustly. Why would it become unsustainable ? I've seen this argument repeated ad nauseam, but have yet to see proper proof.
In this particular example, a copyright violation was detected in a image, so an automated response "someone else's image was used without permission, violating copyright" seems entirely plausible.