Uber ordered to pay $1.1M to blind woman refused rides

Post by valuearb » Mon, Apr 05, 2021, 4:36 PM UTC

rectang wrote: post #10

> It rejected Uber's claim that the company itself was not liable, because, it argued, its drivers had the status of contractors rather than employees. Another example of how rideshare companies attempt to offload risk and liability onto individual drivers who are generally unprepared and unaware that this is happening. Insurance is a more important example (most rideshare drivers are not properly insured), but this…

Post by ehmmmmmmmm » Mon, Apr 05, 2021, 4:36 PM UTC

adoxyz wrote: post #91

ehmmmmmmmm wrote: post #66

Earlier quoted context omitted.

Not that I plan to, but if I did, I'd be able to pick up a lot of the slack of rides without dogs so that other drivers could pick up the dog rides. I'm sure many drivers are more than willing. I don't see how this isn't a win-win for them to allow it but give each driver a preference.

Because it's discrimination against people with disabilities and per the ADA illegal.

Post by airstrike » Mon, Apr 05, 2021, 4:37 PM UTC

ehmmmmmmmm wrote: post #56

NullPrefix wrote: post #34

Earlier quoted context omitted.

Work on yourself. That's the only way

No. I shouldn't have to be around dogs. My fear is justified and I don't need to work on myself. Service robots are fine with me. But I shouldn't have to be forced to be around dogs. If someone was deathly allergic to peanut butter would you force them to drive Uber while passengers eating peanut butter sandwich in the back? And tell them to "work on themselves"?

Post by snapetom » Mon, Apr 05, 2021, 4:37 PM UTC

jedberg wrote: post #99

sorokod wrote: post #93

Earlier quoted context omitted.

The way you phrase it makes it sound like a UI issue. It is probably more accurate to say that Uber chooses to not provide this sort of functionality.

I mean, I'd call it a UX issue, where the U here is both the driver and the passenger. There is no way for me to tell the driver I have a car seat, and there is no way for the driver to get extra compensation for it. Now that they've added tipping I can at least tip them extra, but they don't know that until after they give me a bad rating for "wasting their time".

Post by airstrike » Mon, Apr 05, 2021, 4:38 PM UTC

fastball wrote: post #97

shuntress wrote: post #86

Earlier quoted context omitted.

The drivers represent the company and all interactions with the driver are setup through the company. So, yes. ie: If a driver snatches my backpack and drives away, I expect Uber to replace/return what was stolen from me by their contractor. Not for them to just tell me to take a hike and deal with it myself.

So there is absolutely nothing a company can do to absolve themselves of the poor behavior of employees? By that system, Uber would still be at fault if they explicitly told all drivers "you are not allowed to deny service to someone with a service dog under any circumstances", and a driver did anyway.