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Shopify says remove Stripe billing or get booted from their app store

news.ycombinator.com

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Re: Shopify says remove Stripe billing or get booted from their app store

#111

Post by MattRix »

piyush_soni wrote: post #81
shafyy wrote: post #25

I'm not a Shopify partner, but it looks like this is nothing new or suprising, and clearly stated in their terms. Why are you suprised or pissed off? Or maybe I don't understand how exactly you use Stripe in connection to Shopify. Can you tell us more about what your app does and how you use Stripe?

Just because Apple also has everything "written down" in their terms, but Shopify CEO is pissed off by them. Also, because they're asking for the commission retroactively for any billing they have done bypassing their API.

Apple’s store is the only way to distribute iOS apps. Shopify is not the only ecommerce platform, and on top of that, you can even make plugins for Shopify users without going through their app store. It’s completely different. You have a choice.

Re: Shopify says remove Stripe billing or get booted from their app store

#112

Post by paaaaaaaaaa »

We (stannp.com) created an app for the shopify marketplace some time ago which helped shops send letters and postcards to their customers. The app would sync recipients with our platform or trigger mail to be posted. The shopify rep said we had to implement their billing API on across our whole platform so they get a 30% (i'm sure it was 30% back then) cut on all transactions. It drove me crazy because I saw mailchip in the marketplace and I'm pretty sure they didn't implement the shopify billing API and give 30% for their subscriptions.

Re: Shopify says remove Stripe billing or get booted from their app store

#113

Post by jgalt212 »

varispeed wrote: post #97
lxe wrote: post #12

Not a surprising practice, but: > Pretty ironic too when you've got Shopify's CEO tweeting about the unfair 30% cut Apple wants: https://twitter.com/tobi/status/1362411841943711744 That's pretty hypocritical

I have noticed a pattern these days - people publicly criticise certain behaviours and then they do exactly what they criticise. They think that majority of people won't actually verify that and such message will embed a positive impression about that person. Then you have people rather lie to themselves rather than accept that they were wrong, so if they later find out that those people actually were doing what they…

Does as I say, not as I do whether it's the Mega Church pastor or Tim Cook.

Trust No One.

Re: Shopify says remove Stripe billing or get booted from their app store

#114

Post by mabbo »

imafish wrote: post #40

I am a Shopify partner through 3 years, paying 20% of my revenue to Shopify, and every time I have been in contact with "partner support" it has been, to put it mildly, an underwhelming experience. You have to argue your way through an army of outsourced supporters who are equipped with nothing but the public Shopify docs, until you get to a real employee who concludes it with a "sorry, but we can't help". Some of my…

> If you're not American, you will be forced to hand over 3% of your 80% revenue cut to PayPal.

That's wild considering they're headquarters is in Ottawa, Canada.

Re: Shopify says remove Stripe billing or get booted from their app store

#115

Post by foxhop »

I built an alternative for my wife called MakePostSell https://www.makepostsell.com

Right now it only works for digital downloads but I'm planning to build out shipping and local pickup options for physical goods.

Currently in beta but my wife is using the platform in production here: https://shop.printableprompts.com

The only payment processor at this time is stripe.

My thought is to allow people to bring their own domain, Stripe API keys, PayPal, and S3 bucket or digital Ocean spaces (for files, attachments, thumbnails, preview files, and products.

I want to disrupt and keep pricing very competitive for small shops (potentially even a free entry-level plan)

Hope this helps you feel less trapped.

Click the "New Shop" button to try the beta.

Re: Shopify says remove Stripe billing or get booted from their app store

#116

Post by marcosdumay »

varispeed wrote: post #97
lxe wrote: post #12

Not a surprising practice, but: > Pretty ironic too when you've got Shopify's CEO tweeting about the unfair 30% cut Apple wants: https://twitter.com/tobi/status/1362411841943711744 That's pretty hypocritical

I have noticed a pattern these days - people publicly criticise certain behaviours and then they do exactly what they criticise. They think that majority of people won't actually verify that and such message will embed a positive impression about that person. Then you have people rather lie to themselves rather than accept that they were wrong, so if they later find out that those people actually were doing what they…

Well, Orwell had a thing or two to say about this in 1984. It's incredibly common in party politics.

If you are the party that always criticize something, nobody will believe that you are doing it. So, if you plan on doing something, you accuse our largest opositor of doing it, loudly and repeatedly.

Re: Shopify says remove Stripe billing or get booted from their app store

#117

Post by victorNicollet »

secondo wrote: post #101

Don’t try to equate Shopify’s app distribution to Apple’s. They’re not the same. Apple charges commission for your paid application regardless of distribution form because there is only one and you have to use it, the AppStore. Shopify has an optional distribution platform for apps which they charge a fee for. You can distribute your app on your own and avoid the fee.

This is absolutely not the wording of the Shopify terms.

If your application 1. uses the Shopify API and 2. is sold to more than one Shopify customer, then Shopify takes 20% of your revenue. Presence on the optional distribution platform is not necessary.

Re: Shopify says remove Stripe billing or get booted from their app store

#119

Post by [deleted] »

secondo wrote: post #101

Don’t try to equate Shopify’s app distribution to Apple’s. They’re not the same. Apple charges commission for your paid application regardless of distribution form because there is only one and you have to use it, the AppStore. Shopify has an optional distribution platform for apps which they charge a fee for. You can distribute your app on your own and avoid the fee.

[deleted]

Re: Shopify says remove Stripe billing or get booted from their app store

#120

Post by Shadonototro »

You signed a contract that explitly says you have to use their billing API

You choosed their platform, and you agreed with that, so why do you complain now?

EDIT:

Title should be renamed to: "Shopify asks users to comply with contract they signed when joining the platform"

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