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A case for using punctuation in Slack

blog.mitchjlee.com

111–120 of 274 posts

Re: A case for using punctuation in Slack

#111

Earlier quoted context omitted.

It's something people do in their own minds because experience generally proves out most people only use a period in a single statement message if they're emphasizing firmness. Those who do use the period and don't mean firmness are a minority and are generally demonstrating they aren't accustomed to chatting in text (or potentially have always been talking from a position of authority, so no one's mentioned how they…

I don't agree that putting a period in casual textual communication is inherently hostile. I also don't agree that those who do are just simply unaware of the chaos they are causing. At the end, though, you're still making a judgement about someone with very little information and you have a choice not to do that.

https://newrepublic.com/article/115726/period-our-simplest-p...

Re: A case for using punctuation in Slack

#112

Earlier quoted context omitted.

It's something people do in their own minds because experience generally proves out most people only use a period in a single statement message if they're emphasizing firmness. Those who do use the period and don't mean firmness are a minority and are generally demonstrating they aren't accustomed to chatting in text (or potentially have always been talking from a position of authority, so no one's mentioned how they…

I don't agree that putting a period in casual textual communication is inherently hostile. I also don't agree that those who do are just simply unaware of the chaos they are causing. At the end, though, you're still making a judgement about someone with very little information and you have a choice not to do that.

You're right and I do try not to do that. But as someone who's used text based communication every day for more than half my life, there's definitely some unconscious bias I've developed towards specific behaviors that I don't think is random. I've talked to plenty of folks who feel the same, and there are a lot of memes out there that support it. At the end of the day, it's up to you as the communicator to try and convey what you really mean, and text is notoriously easy to misunderstand.

Re: A case for using punctuation in Slack

#113

I've spent my whole life using punctuation and full sentences when typing. Does it make me seem cold? Maybe, but it'd take more conscious effort for me to change it at this point, which sorta defeats the purpose of some commenters here claiming that it would increase communication speed, at least for me. As far as reading what others write, I really don't care, and find it sort of bizarre that anyone would.

I think coldness/warmth of the messaging style is much more dependent on emoji use, at least in Slack. I couldn't imagine writing without at least attempting to use proper grammar. Especially in German where ignoring capitalization makes a difference of night and day. My reasoning has been similar to the one of the author, but more on a "positivity" than a plain productivity level. If it's easy for others to read my…

I use emojis very sparingly, but I almost always include some sort of positive comment if I've had a long exchange or back and forth with someone, like an "Oh wow, thanks for bringing this to my attention" or an "I also had trouble with this at first" or a "If you need anything else let me know". I try to keep things conversational but still type well, because that's just what I've always done, in work and socially.

Re: A case for using punctuation in Slack

#114
post #83
post #41

The message beyond the HN title actually has potential. However, the author focuses in some odd places for me. As far as punctuation, ending periods actually have negative emotion in text vernacular now for younger audiences and should almost never be used in 1-1 messaging. Exclamation points, commas, and question marks, great! For abbreviations, it's simply know your audience. You should use them when everyone in th…

I've come across the period-as-negative idea before. I communicate in text media to audiences ranging from people in their early twenties to several decades my senior. I strive to communicate similarly to all. This includes capitalization and punctuation. I've discussed the negative period with several folks in this range, and none indicate that they view my communication as abrupt, brief, or negative, but that they…

> I ultimately come to this conclusion. A period is a tiny piece of a message. If something so small makes your message seem in some way negative, then your communication is already on the margin. You should look at other areas of your communication to improve.

You're taking it all the way to an extreme where kids these days must be getting upset over periods in messages and wincing with tender emotions (which was a very popular takeaway when the study hit HN).

But here's an actual quote:

> University researchers examined how including or omitting a period in a one-word text response to an invitation — like “yeah,” “maybe” or “nope” — affected people’s understanding. “We found that if you put a period after those short, one-word responses, the people reading the texts … understand (it) as being more negative, less enthusiastic, than if they had no period,” co-author Celia Klin told Moneyish. “We’ve agreed that putting a period after a one-word response in a text conveys something like abruptness, annoyance, negativity.”

Sounds pretty reasonable to me for SMS/WhatsApp texting, and definitely something I agree with since ending a one-word statement with a period when you otherwise never use periods is clearly a statement no matter how small.

And of course, in typical fashion, word of mouth and the Chinese whispers game have bastardized that into what the above HNer claimed: "As far as punctuation, ending periods actually have negative emotion in text vernacular now for younger audiences and should almost never be used in 1-1 messaging."

Re: A case for using punctuation in Slack

#115

I've spent my whole life using punctuation and full sentences when typing. Does it make me seem cold? Maybe, but it'd take more conscious effort for me to change it at this point, which sorta defeats the purpose of some commenters here claiming that it would increase communication speed, at least for me. As far as reading what others write, I really don't care, and find it sort of bizarre that anyone would.

I think coldness/warmth of the messaging style is much more dependent on emoji use, at least in Slack. I couldn't imagine writing without at least attempting to use proper grammar. Especially in German where ignoring capitalization makes a difference of night and day. My reasoning has been similar to the one of the author, but more on a "positivity" than a plain productivity level. If it's easy for others to read my…

Actually something I've been wondering, as somebody learning German right now: are there equivalents to this kind of slang in online German? Would you _ever_ leave a noun, for example, uncapitalized, for a more casual feel?

Re: A case for using punctuation in Slack

#116
post #41

The message beyond the HN title actually has potential. However, the author focuses in some odd places for me. As far as punctuation, ending periods actually have negative emotion in text vernacular now for younger audiences and should almost never be used in 1-1 messaging. Exclamation points, commas, and question marks, great! For abbreviations, it's simply know your audience. You should use them when everyone in th…

I guess that is how I know I am getting old? I have never even heard of anyone thinking a sentence ending in a period is anything but normal. And I actually detest the use of exclamation points. They are almost always unnecessary. And I probably read too much into them, as opposed to others doing the same on periods.

It is interesting though. Looking back at chat history. If I am not writing multiple sentences, and even sometimes when I am, I tend to leave off the last period.

I think emoji reactions to messages, especially in off topic channels, are totally reasonable. And certain ones (+1, -1, 100, etc.) are OK for technical discussions. But don't feel people should be adding faces into the actual content of on topic work messages. But, the actual context in those conversations should be clear, and make them unnecessary.

One thing that actually drives me nuts is when people will keep their messages short. Write 5-10 words of a thought out, hit enter, and keep on going. You end up getting 7 notifications in quick succession, and none of it is complete. Please, just write out your entire though out as one singular cohesive message.

Re: A case for using punctuation in Slack

#117
post #83
post #41

The message beyond the HN title actually has potential. However, the author focuses in some odd places for me. As far as punctuation, ending periods actually have negative emotion in text vernacular now for younger audiences and should almost never be used in 1-1 messaging. Exclamation points, commas, and question marks, great! For abbreviations, it's simply know your audience. You should use them when everyone in th…

I've come across the period-as-negative idea before. I communicate in text media to audiences ranging from people in their early twenties to several decades my senior. I strive to communicate similarly to all. This includes capitalization and punctuation. I've discussed the negative period with several folks in this range, and none indicate that they view my communication as abrupt, brief, or negative, but that they…

I think calling it a negative is overstating it, but it's what people go to because we don't really have a word for it. It's more like, an "I'm-putting-my-foot-down", don't argue with me, extra bit of finality. Kind of like a parent telling something to their kid with an air of authority, or the kid shutting down when the parent isn't accepting what they're saying.

For me, this started in the early 2000s with SMS, and really only applies to chat-style messages, which is why I have no problem using periods here.

Re: A case for using punctuation in Slack

#118

I've spent my whole life using punctuation and full sentences when typing. Does it make me seem cold? Maybe, but it'd take more conscious effort for me to change it at this point, which sorta defeats the purpose of some commenters here claiming that it would increase communication speed, at least for me. As far as reading what others write, I really don't care, and find it sort of bizarre that anyone would.

> As far as reading what others write, I really don't care, and find it sort of bizarre that anyone would. The main one that trips me up is when people use acronyms I'm not familiar with. Then I try to Google for them, but sometimes it's hard to find, or ambiguous.

Acronyms and other jargon are the exceptions, absolutely. But half the time when I see these used it seems more like "intelligence signaling" than an actual means of making communication more efficient. Domain specific jargon might be unavoidable and should be elaborated on, especially for new people, but the business newspeak that gets thrown around a lot is almost always unnecessary, in my opinion.

Re: A case for using punctuation in Slack

#119
post #83
post #41

The message beyond the HN title actually has potential. However, the author focuses in some odd places for me. As far as punctuation, ending periods actually have negative emotion in text vernacular now for younger audiences and should almost never be used in 1-1 messaging. Exclamation points, commas, and question marks, great! For abbreviations, it's simply know your audience. You should use them when everyone in th…

I've come across the period-as-negative idea before. I communicate in text media to audiences ranging from people in their early twenties to several decades my senior. I strive to communicate similarly to all. This includes capitalization and punctuation. I've discussed the negative period with several folks in this range, and none indicate that they view my communication as abrupt, brief, or negative, but that they…

> I've come across the period-as-negative idea before.

I've never come across the period-as-negative idea before. From the discussion here, it sounds like in-group signalling. For me, punctuation is an unconsious part of writing, and it would take special effort (or a browser extension) to remove it so as not to be marked as an outsider.

Re: A case for using punctuation in Slack

#120

Unfortunately, text (or Slack) messages with a period at the end are also perceived as less sincere, and sometimes passive-aggressive: https://www.washingtonpost.com/news/speaking-of-science/wp/2... https://lifehacker.com/dont-use-periods-in-texts-1843744818

From the WaPo article you linked, regarding a period at the end of a sentence: > that's an indication that the text message period has taken on a life of its own. It is no longer just the correct way to end a sentence. It's an act of psychological warfare against your friends. It's so bizarre that people perceive some nefarious intent because a sentence ends with a period.

Also from the WaPo article, the study surveyed “126 undergraduates”. While it's clear that many Silly Valley startups use undergraduate all-nighters as a model for their culture and code quality, that is by no means universal.
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