Live data from Hacker News

Wacom tablets track every app you open

robertheaton.com

111–120 of 469 posts

Re: Wacom tablets track every app you open

#111
> Why does a device that is essentially a mouse need a privacy policy

I mean, crash logs, but yes -- defining question for our time

drivers shouldn't connect to the internet unless that's what they're for. crash logs should be managed by a third party thing that the user can configure

Re: Wacom tablets track every app you open

#112

On Linux you'd be using the community-maintained drivers[0], so I assume this wouldn't be a problem (correct me if I'm wrong). But as far as I can tell, there's not equivalent Open Wacom drivers for Windows. People with more Windows knowledge than me: any thoughts on why? Is it just that someone using Windows probably doesn't care about Open drivers, so the demand isn't there? Or is there something about Windows that…

This particular issue wouldn't be a problem. You'd have new problems of the tablet not working consistently or easily configurably across apps.

It is certainly on Wacom for not providing better drivers to Linux, but neither is the FOSS solution a complete one.

Re: Wacom tablets track every app you open

#114
post #29
post #21

The best part is where the author admits to using google analytics himself to track who visits his blog. At some point we all have to say enough is enough.

I'm going to go on a limb and say that tracking people who visits your blog is a little better than tracking app launches for the entire computer.

I think what escapes most people is that they think Google Analytics is a free product to help you track your visitors. Yes it does do that, but the more valuable product to other google customers is you've linked your website to a global ad network even if you don't display ads.

Re: Wacom tablets track every app you open

#115
post #87

I'm surprised Wacom is still around with iPad and Apple Pencil being such a hit. I know I've migrated.

They are still the really popular is both the professional (>$2000+) and the ultra cheap market segment (<$50). iPad doesn't really cater to either of those cases.

Re: Wacom tablets track every app you open

#116

"their device, which - remember - is essentially a mouse" ... that has per-application configuration settings that change how the tablet can be used. They aren't just wantonly collecting unrelated data. They have features tied to this. I read the whole article to see if there was any mention of app-specific config. Doesn't come up once.

Unless I'm very much mistaken, there are no application specific configs set on default install of Wacom drivers, just a generic 'All' profile. If, and only if, I had set up an app-specific config, then maybe Wacom would be vaguely justified in tracking when I open that specific app. 'wantonly collecting unrelated data' is exactly what they're doing.

We aren't talking about Facebook or Amazon or Google here. I think we can walk back the apocalypsism.

Most companies aren't well-oiled, gigantic machines of user-data-manipulation. I'm sure there is a better way for Wacom to do things. I'm also pretty sure their staff are doing the best they can.

Re: Wacom tablets track every app you open

#118

On Linux you'd be using the community-maintained drivers[0], so I assume this wouldn't be a problem (correct me if I'm wrong). But as far as I can tell, there's not equivalent Open Wacom drivers for Windows. People with more Windows knowledge than me: any thoughts on why? Is it just that someone using Windows probably doesn't care about Open drivers, so the demand isn't there? Or is there something about Windows that…

Here is an open source driver that has been made that supports Wacom and Huion tablets https://github.com/hawku/TabletDriver These were made to reduce input latency to increase performance in a rhythm game called "osu!"

Thank you.

Re: Wacom tablets track every app you open

#119
post #57

Earlier quoted context omitted.

IMO the more simple explanation is they want this data to sell to data aggregators, who can in turn enrich the profile they have on you. There's a similar thing going on with smart TVs, right?

I know this is the popular conclusion - but from a developer perspective, data such as what software your product is used with is INCREDIBLY valuable for project planning and prioritization. People hate web tracking, but knowing what browsers or devices are visiting your website can be enormously helpful. Also I don't know all the details here - I know that Vizio TVs where collecting data and explicitly kept the IP a…

> I know this is the popular conclusion - but from a developer perspective, data such as what software your product is used with is INCREDIBLY valuable for project planning and prioritization. People hate web tracking, but knowing what browsers or devices are visiting your website can be enormously helpful.

What happened to actually communicating with users to learn more about how they use the product?

Re: Wacom tablets track every app you open

#120
post #119

Earlier quoted context omitted.

I know this is the popular conclusion - but from a developer perspective, data such as what software your product is used with is INCREDIBLY valuable for project planning and prioritization. People hate web tracking, but knowing what browsers or devices are visiting your website can be enormously helpful. Also I don't know all the details here - I know that Vizio TVs where collecting data and explicitly kept the IP a…

> I know this is the popular conclusion - but from a developer perspective, data such as what software your product is used with is INCREDIBLY valuable for project planning and prioritization. People hate web tracking, but knowing what browsers or devices are visiting your website can be enormously helpful. What happened to actually communicating with users to learn more about how they use the product?

That assumes a great deal about both the resources available to do it and the ability to get responses from a representative sample of customers.

It's not challenging to see why someone might choose a one-time cost in software engineering over an ongoing cost in communication.

Post reply on HN