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Mailgun Acquires Mailjet

mailgun.com

111–116 of 116 posts

Re: Mailgun Acquires Mailjet

#111
post #70

I've heard varying degrees of feedback on Thoma Bravo - but I'm curious what the general consensus is? It appears, from the outside, that they allow their investment targets to remain autonomous - but I'm curious how hands off (or on) they are.

Thoma Bravo has been a great partner for us. Our management team has maintained a high level of autonomy in driving the vision and strategy of the company including the decision to pursue this acquisition. There is a tremendous network current/past companies with a wealth of experience that we've been able to draw from that already has proven to be incredibly valuable as we continue to scale the company.

Fantastic, thank you for sharing the insight!

Re: Mailgun Acquires Mailjet

#112

Earlier quoted context omitted.

I would say it does have that set of simple components: wrapper, section, column, image, button and text are all you really need. These are the ones we set new developers up with. You can create fully client-compatible versions the more advanced components with these components. Everything else they provide is just gravy for situations where development speed is more important than client support (as we see it) or wh…

All I'm saying is if I wanted to look up a bunch of support charts, I may as well try my luck with regular HTML, because it's no longer speeding up development trying to remember which component is supported where. And the way it's presented in the link above is awful.

Well, now you’ve read my comment and know the reliable ones. I hadn’t seen that chart so I just tested the first emails I built in Litmus and opened them in a few of my own clients. After the first couple, it was clear how to build the rest of them without worrying about compatibility.

Re: Mailgun Acquires Mailjet

#113

Earlier quoted context omitted.

Postmark. Very happy with their service so far.

I'll chime in for Postmark as well. As a B2B SaaS, our opportunity cost for support (and potential for lost goodwill) due to failed notifications is high, and switching to Postmark noticeably moved the needle. Time is our most valuable and scarce resource, and peer recommendation is our primary marketing device, so the price increment for switching to Postmark is easily justified. Their deliverability and support are…

In what way does your B2B use Postmark? And do you use Fastmail for your company mailboxes? If so, why not just use Postmark to forward emails?

Re: Mailgun Acquires Mailjet

#114

Earlier quoted context omitted.

Companies should stop asking for my email address at all, ever. I use email to talk to friends and relatives. I am not interested in commercial email. I don't like my town being decorated with advertisements, either. My inbox is full of rubbish ads - it overwhelms the stuff I care about, and makes my life sadder.

There are more use cases for sending email other than marketing. We don't like sending them, but many customers prefer to have transactional information (for instance, an audit has been done in some factory plant you manage) and periodic reports come to their mailbox instead of having to log in to some web app to see it. It always a pain point and someone somewhere is certainly not receiving something they feel they…

"We don't like sending them"

This sounds like you're saying it's a nasty job, but someone has to do it - like cleaning toilets, or assassinating tyrants.

Just stop.

Re: Mailgun Acquires Mailjet

#115

Earlier quoted context omitted.

Companies should stop asking for my email address at all, ever. I use email to talk to friends and relatives. I am not interested in commercial email. I don't like my town being decorated with advertisements, either. My inbox is full of rubbish ads - it overwhelms the stuff I care about, and makes my life sadder.

Start using a wildcard and then you can create promos-company@yourdomain.com

I ran a mailserver for 20 years; I terminated it this year (for unimportant reasons). I never allowed wildcard addresses. They're a spam magnet.

Re: Mailgun Acquires Mailjet

#116

Earlier quoted context omitted.

Postmark is the best in my opinion. Stay away from Sparkpost as much as you can, the worst service I encountered. They're shutting down accounts without any notice. It doesn't matter how many emails you sent, that you have 0 spam complaints, extremely low bounce rate ... on the first issue they're banning your account. We used them to notify our customers when new people sign up on their portal so we included details…

I work for SparkPost and would be happy to escalate for further review if you provide me with a ticket number or contact details.

Very happy with mailgun. We had the same experience with sparkpost.

Our account (that we had been using for 6 months) was locked right after we paid a bit over $200 for October.

We filled a ticket and gave them all the info they requested. Eventually the reply was a template that didn't explain anything. They also refused to refund the remaining credits.

Here the nice rejection email:

Thank you for your interest in SparkPost. We strive to offer the very best email service, and to that end, we maintain a strict anti-abuse messaging policy.

Because we cannot offer you the high deliverability you would expect from SparkPost, we must decline to provide our services. We wish you the best in your future business endeavors.

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