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AWS icon quiz

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Re: AWS icon quiz

#111
post #2

A note on methodology: typically in experimental surveys you don’t want to prime your subjects with words or phrasing that could lead to positive or negative bias. Additionally, negatively-biased phrasing on a public survey could also attract mostly those with negative views. This would skew your sample even further than solely priming. With that said, I have no idea what any of those icons are.

The quiz is called AWS Icon Quiz. "AWS has terrible icons" is only the title of the Hacker News post.

It's still priming the responses. If the interest is in drawing a truly 'scientific' result, the hypothesis/wanted-conclusion shouldn't be in the prompt used on participants.

Re: AWS icon quiz

#114
post #53

Truth! Names and Icons on AWS were made by people who don’t realize who helpful names and icons can be. If it’s a database, use the cylinder icon that everyone knows is a database and then add some identifier to show which database it is. If it’s DNS, don’t be too clever and name it Route 53. Name it Amazon Cloud DNS. Then anyone knows how to look for it in the console, web search for it, etc. If you want something t…

But then they would have to take the marketing questions out of their associate level certification exams.

1. Which service would you use for DNS record creation?

A) Route 53

b) Amazon Cloud DNS

I joke, its an extremely low quality question regardless of the name. Some of the questions on the exam were pretty insightful, especially the ones that covered problems and what steps you would take to resolve them. Overall, the AWS associate level certification did feel like a giant marketing ploy, but my company wanted me to have it and paid for me to study and take it, so it was a nice relaxing break from the day-to-day.

Re: AWS icon quiz

#115

Aws feels like it was built by a bunch of siloed teams. There's a lot of design inconsistency I notice every time I'm in the console. For example, deleting entities is never consistent. Some just do it, some ask you to type in the name, some as you to type "delete me". Some entities have a name and a description field that are immutable on creation, even though they also have a unique id. I now have drop downs everyw…

I feel like AWS’s MO is to eschew things like usability and consistency in favor of getting features out as quickly as possible. Perhaps it doesn’t have to be an either/or, but as an observer from outside the org, it’s hard to know

At the beginning they only had a page about the pricing and it looked as if they intentionally made it very technical-minded so as to make it only accessible to experts. Which would have been a good thing, to avoid too much support load from the endless wordpress beginner crowd.

Re: AWS icon quiz

#118
AWS do put a lot of work into their icons set. That said, we (draw.io) get a lot of direct complains about the icons because:

1) They can't find certain AWS icons (the problem is it's there, they didn't expect it to look like that).

2) They change and move between sets rather a lot. That was more a problem previously, the set hasn't actually changed yet this year.

If there's a designer out there willing to create an alternative set, we're more than willing to add it in and see what people prefer. Probably more constructive than just saying "they are bad", show us something better.

Re: AWS icon quiz

#119

Icons are the least of AWS's UX problems. The AWS console is godawful. It should be a case study in terrible design. I hate every second I spend on it.

Route 53 looks like it was designed by the Marquis de Sade. Not only was it designed by a sadist, it looks like it was designed last century.

They’d be better off putting up a text file because then at least the IT guys would already know how to use it. And making changes would be a hell of a lot faster too.

Re: AWS icon quiz

#120

Earlier quoted context omitted.

The quiz is called AWS Icon Quiz. "AWS has terrible icons" is only the title of the Hacker News post.

It's still priming the responses. If the interest is in drawing a truly 'scientific' result, the hypothesis/wanted-conclusion shouldn't be in the prompt used on participants.

I think the point was that the fault may lie in the poster on HN and not the author of the survey, provided they're separate individuals.
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