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How to be a Manager – A step-by-step guide to leading a team

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Re: How to be a Manager – A step-by-step guide to leading a team

#111
Nice presentation - very pretty. This is the takeaway:

We’ve reached the end of the Formula, covering everything from culture to process. You now understand the basics of leading a new team.

Management and leadership are acquired skills, and they take practice. This guide is a framework for you to build upon, make your own and be the best manager.

... and this is how I think of my staff:

Some people might be incredible salesmen, while others can bake cookies or build a computer with their eyes closed (that would be super impressive!)

Fuck off.

Re: How to be a Manager – A step-by-step guide to leading a team

#113
post #94

Earlier quoted context omitted.

Hey, this is interesting. Would you care to explain?

Not the original commenter, but real leadership should not rely on formal authority.

Exactly. The distinction is that leadership is something that people voluntarily choose to give to you because they respect you. A manager is a role/job-title.

Many managers are some of the least respected people in their company, and thus aren't effective leaders.

Re: How to be a Manager – A step-by-step guide to leading a team

#114
post #75

Earlier quoted context omitted.

Yes, that's correct. Where are you going with this? Both exempt and non-exempt employees there, including all the software devs, had an 8 hour core window that was called "core hours", and everyone worked at least 10 hour days.

In order to be exempt, your hours can’t be fixed. You can go over or under them as part of your duties, but as soon as the boss says you will work XXX hours, then your exempt status disappears That this law is broken often is in no doubt, but all it takes is one complaint to the DOL to set things straight quickly. At the very least, if the core hours are documented, it should be fairly easy to make a case for whateve…

> In order to be exempt, your hours can’t be fixed.

I don't think this is true. And it's irrelevant to my point that there are legit reasons for 8 hour "core hours" windows. That discussion was already irrelevant to the point @jph was making: that communicating team expectations by writing them down, making them explicit, and communicating them is a good idea.

Anyway, I just looked up exemption status, and here's what some lawyers have to say about it. I'm certain that the studio I was working for was not breaking any laws by having 10 hour work days with core hours. The way they accounted for it was a tad surprising / misleading to me, but it was in no way illegal.

'An exempt employee has virtually "no rights at all" under the FLSA overtime rules. About all an exempt employee is entitled to under the FLSA is to receive the full amount of the base salary in any work period during which s/he performs any work (less any permissible deductions). Nothing in the FLSA prohibits an employer from requiring exempt employees to "punch a clock," or work a particular schedule, or "make up" time lost due to absences. Nor does the FLSA limit the amount of work time an employer may require or expect from any employee, on any schedule. ("Mandatory overtime" is not restricted by the FLSA.)'

http://www.flsa.com/coverage.html

https://www.dol.gov/whd/overtime/fs17c_administrative.pdf

Re: How to be a Manager – A step-by-step guide to leading a team

#115
post #23

Thanks for sharing! This seems like a good general guide on how to manage :) I would just provide a quick caution against over-indexing on culture. There are two issues that can come up: implicit bias, and conflicting values. Implicit bias exists when you're not explicitly biased against a (typically protected) population. You don't hate women or gays or people with disabilities, but your culture values things that m…

If you're unwilling to ever say what your cultural values are, then your only cultural value is "do what thou wilt". Anything anybody does is automatically your culture, if it's defined in actions only. Somebody brings their dog into the office, your culture is now dog-friendly. And for anybody who hasn't seen your history of actions – like new hires – your culture doesn't exist at all. The benefit of defining your v…

I think this idea of explicitly stating corporate values is relatively new, but maybe there's a longer history there than I'm giving credit. I definitely hear you that a company can have implicit values, and that's going to happen regardless of if you make them explicit or not, so you might as well make aspirational, explicit values.

I disagree that lacking stated values creates a Wild West environment: if your office building doesn't allow dogs, then it's not a dog friendly environment even if someone brings their dog to work (i.e., bad or improper behavior will be rectified).

The example of a candidate or new hires is a good one. Having aspirational values feels like it could be misleading to the new or potential employee. What happens if they come in to an environment that has stated values of "radical transparency", but finds the realized values are "passive aggressiveness" and "backstabbing"?

I don't mean to come off so cynical, but I think as well intentioned as stated corporate values are, they can very quickly become traps or weapons. This is particularly true in silicon valley, where a growing number of people have figured out that hip values can be used to manipulate employees.

Re: How to be a Manager – A step-by-step guide to leading a team

#116
Great write up! I like that it starts with Culture and People to create a strong foundation. As you say, People are the hardest part. Having a good structure, routine and communication help make it manageable. I think this provides a nice framework to build around. I'm a co-founder of a company makes tools to help manage a lot of those processes you discuss so this resonated with me. We built our platform based on many lessons learned managing previous start-ups, and converged on a very similar approach.

If you're into this sort of management style, here's our platform which aligns well with what's described in the article. It supports flexible one page plans for a concise way to document your strategy, functional accountability charts, priority and metrics tracking as well as a meeting space to set a consistent rhythm - also performance reviews to tie it all together.

https://metronomegrowthsystems.com

Re: How to be a Manager – A step-by-step guide to leading a team

#117

Earlier quoted context omitted.

Following the links, I stumbled upon this amazing seeming resource: http://leadership.au.af.mil/sls-skil.htm The military are really very very good at man-management ...

This seems to be the impression in the business world, which has what I can only describe as a fetish for stories about the military, but Marines in particular have a very tough time adapting to life and careers outside the military. It's fun to think of our businesses as just like a Seal team and try to glean lessons from stories of heroism, but the reality is if the military were in the business of making a profit,…

I'm not agreeing or disagreeing with you here (nor have I ever been military in any remote respect), but there are some overlapping truths in that page, e.g. "Employ your command in accordance with its capabilities", under "Develop", points 1, 3, & 4.

I've resigned over unrealistic expectations from leadership about deadlines, and what was to be asked of my team to complete said deadlines. I would do it again. I'm sure I've had many many many failings as a manager, but I will not death-march any team under me with zero chance of success. There are several others in the GP's post. You are correct, they don't all apply and many may be harmful in a corporate environment, but that's why you get paid to separate the wheat from the chaff, right? :)

Re: How to be a Manager – A step-by-step guide to leading a team

#118

Earlier quoted context omitted.

Following the links, I stumbled upon this amazing seeming resource: http://leadership.au.af.mil/sls-skil.htm The military are really very very good at man-management ...

This seems to be the impression in the business world, which has what I can only describe as a fetish for stories about the military, but Marines in particular have a very tough time adapting to life and careers outside the military. It's fun to think of our businesses as just like a Seal team and try to glean lessons from stories of heroism, but the reality is if the military were in the business of making a profit,…

[deleted]

Re: How to be a Manager – A step-by-step guide to leading a team

#119
post #94

Earlier quoted context omitted.

Hey, this is interesting. Would you care to explain?

Not the original commenter, but real leadership should not rely on formal authority.

not sure I agree. almost all the time one should lead through guiding consensus and people should proceed based on the fact that they think its the best plan at the time. if thats all the time, then great - you hired very well.

however that process can break down either because there aren't very convincing arguments either way about A or B, or because someone is being unnecessarily stubborn. at that point its fair to step in and say 'we can't make progress until someone makes a decision, and since i'm in charge, thats me, and its going to be B'

if someone was being stubborn, then as a manger you have to work with them to either work supportively with them to get them to be more constructive, redefine their role so they don't get in other people's way, or if those don't work, tell them to fix it or find a new job.

if a manager is just to keep track of vacation time and have motivational retreats, they aren't providing very much value. as a technical leader if everyone feels free to completely ignore the direction you're trying set without even justifying why, it can be hard to get everyone moving in the same direction.

interested in counter positions

Re: How to be a Manager – A step-by-step guide to leading a team

#120
post #94

Earlier quoted context omitted.

Not the original commenter, but real leadership should not rely on formal authority.

not sure I agree. almost all the time one should lead through guiding consensus and people should proceed based on the fact that they think its the best plan at the time. if thats all the time, then great - you hired very well. however that process can break down either because there aren't very convincing arguments either way about A or B, or because someone is being unnecessarily stubborn. at that point its fair to…

What are you disagreeing with? THe parent said "real leadership should NOT rely on formal authority".

That is, they should be relatively orthogonal (and they certainly have been in my experience; people with formal authority no one trusted, followed, etc, and devs, even on occasion junior devs, who effectively led teams to success)

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