Here's my anecdote: In 2006, while sitting at my desk playing a video on the hard disk drive of my Thinkpad T22, I held a single neodymium magnet (harvested from an old hard disk drive) about 6 inches from the left side of the unit (where the ~40GB-ish Travelstar 2.5" PATA disk was located). The video froze, Windows XP blue-screened, and the hard disk drive started emitting a ~10Khz whine. I jerked my hand away from…
Why wouldn’t they send you the image??
Eventually I got a call back from somebody saying that they understood what I was asking for but couldn't send it to me. At that point I got fed-up and paid the minimum bench fee and asked for my disk back. I probably should have pushed the issue further, but my need was timely and I'd already started reconstructing the data from other sources.