Live data from Hacker News

Update on Bitcoin Cash

blog.coinbase.com

111–120 of 239 posts

Re: Update on Bitcoin Cash

#111
post #46

They reversed stance so quickly, it seems plausible this was a calculated move to increase news coverage of Coinbase.

If you are going to be cynical, why not go full cynic and say they were waiting to see whether the public outrage would be higher than the value of Bitcoin Cash they pilfered of their customer base.

This sounds about right.

Re: Update on Bitcoin Cash

#112
post #101
post #91

Earlier quoted context omitted.

VP eh. Awesome that I get a chance to write to an executive. Were you in the meeting where they decided they could roll out the Bitcoin Cash updates in 4 months? If so, did you actually think that customers would not sue within a month, or did you realize that and just were too scared to say anything to the boss? LOL. Soo many lawsuits coming. It will affect Ops. I would have helped my CEO and explained it had to get…

Posts like this one are amazing in their lack of awareness. Let us know when you find the contingency lawyer willing to represent the thin slice of people who (1) desire decentralized currency, but (2) choose a centralized exchange to store their currency, then (3) ignore that exchange's warning to withdraw if they cared about a specific, then-unknown outcome, and finally (4) appeal to the very same centralized autho…

The average fee for a large class action is about 10%. Coinbase could be holding on to more than a billion USD (right now BCH is around $375) worth of assets for 'safe keeping' until next year. Am I really so naive to think that there aren't lawyers out there that might want to try to get 100 million dollars? LOL.

The situation changed. Many were convinced BCH would go no where. Now its worth quite a bit. Also, some may not have had time or got the message. 4 months is obviously an unacceptable delay.

The truth hurts. My comment made me look like a rabble-rouser or something, and made me look bad -- maybe it will get me banned from Hacker News. But just maybe that executive will take the hint and help them to push the update out faster. In which case, Coinbase could save itself a lot of hassle in terms of lawsuits and angry customers, and customers (those who did not get the warning or did not have time or were convinced it was going nowhere) could avoid losing a ton of money.

Go ahead, shoot the messenger. Sometimes the truth sounds dickish. In this case, they deserve to get comments like this and should pray that someone in their organization heeds them.

Re: Update on Bitcoin Cash

#113
post #16

Is there a viable alternative to Coinbase? Their support is absurdly awful. Two months and they sent two auto-replies to a simple ticket that couldn't be answered by the knowledge base. They don't care about your money - so long as it's already in their vault.

Gemini. I have been a customer of Coinbase for 4 years and Gemini for 6 months. Gemini's withdrawal to bank accounts are faster (same day). Support is more responsive. That said, both companies are licensed, 100% legit/trustworthy, and I like both honestly, but sightly prefer Gemini overall. Each company is a decent alternative to the other IMHO.

Re: Update on Bitcoin Cash

#114
post #23
post #16

Is there a viable alternative to Coinbase? Their support is absurdly awful. Two months and they sent two auto-replies to a simple ticket that couldn't be answered by the knowledge base. They don't care about your money - so long as it's already in their vault.

Maybe Gemini; it seems to be the "most legal".

Support on Gemini is also fantastic

Re: Update on Bitcoin Cash

#115
post #16

Is there a viable alternative to Coinbase? Their support is absurdly awful. Two months and they sent two auto-replies to a simple ticket that couldn't be answered by the knowledge base. They don't care about your money - so long as it's already in their vault.

VP Ops at Coinbase We are trying to scale our support team as quickly as possible. Wish I had a better answer for you. https://blog.coinbase.com/improving-customer-support-139d99e... If you still need help with your issue, send me an email (in my profile).

biggest thing you need to do to improve support is stop sending mailings from a no-reply email address. Replying should create a support ticket automatically if the email it came from is associated with an account. Further verification could be required depending on the request.

Re: Update on Bitcoin Cash

#116
post #112
post #101

Earlier quoted context omitted.

Posts like this one are amazing in their lack of awareness. Let us know when you find the contingency lawyer willing to represent the thin slice of people who (1) desire decentralized currency, but (2) choose a centralized exchange to store their currency, then (3) ignore that exchange's warning to withdraw if they cared about a specific, then-unknown outcome, and finally (4) appeal to the very same centralized autho…

The average fee for a large class action is about 10%. Coinbase could be holding on to more than a billion USD (right now BCH is around $375) worth of assets for 'safe keeping' until next year. Am I really so naive to think that there aren't lawyers out there that might want to try to get 100 million dollars? LOL. The situation changed. Many were convinced BCH would go no where. Now its worth quite a bit. Also, some…

Not dickish, just naive. If lawsuits were any sort of motivation, they'd hire an intern to send the twelve people their $50 in BCH by manually copying and pasting private keys into a BCH wallet app.

Edit to address your edit after my reply: no, there actually aren't any lawyers who believe they could "get 100 million dollars" in the situation you describe. The multistate bar exam covers torts and contract law (including equitable remedies), so there is no person licensed to practice law in Coinbase's jurisdiction who would calculate potential damages the way you have. In fact, if they did, they would likely be disbarred for incompetence.

Relevant legal terms to look up: compensatory damages, specific performance, contributory negligence, and good ol' burden of proof.

Finally, consider searching Coinbase's terms of service for "supported Digital Currency," "arbitration," and "waiver of class action."

Re: Update on Bitcoin Cash

#117
post #113
post #16

Is there a viable alternative to Coinbase? Their support is absurdly awful. Two months and they sent two auto-replies to a simple ticket that couldn't be answered by the knowledge base. They don't care about your money - so long as it's already in their vault.

Gemini. I have been a customer of Coinbase for 4 years and Gemini for 6 months. Gemini's withdrawal to bank accounts are faster (same day). Support is more responsive. That said, both companies are licensed, 100% legit/trustworthy, and I like both honestly, but sightly prefer Gemini overall. Each company is a decent alternative to the other IMHO.

In what regard do you consider coinbase a "good alternative" to anything, let alone gemini?

The issues people have consistently reported with it for as long as I've known about it - bad lock-ins during fluctuations, difficulty resolving support requests and withdrawing - are all borderline showstoppers from where I sit; I don't think I'd ever use let alone recommend coinbase to anyone, no offense to its employees in this thread.

Re: Update on Bitcoin Cash

#118
post #112
post #101

Earlier quoted context omitted.

Posts like this one are amazing in their lack of awareness. Let us know when you find the contingency lawyer willing to represent the thin slice of people who (1) desire decentralized currency, but (2) choose a centralized exchange to store their currency, then (3) ignore that exchange's warning to withdraw if they cared about a specific, then-unknown outcome, and finally (4) appeal to the very same centralized autho…

The average fee for a large class action is about 10%. Coinbase could be holding on to more than a billion USD (right now BCH is around $375) worth of assets for 'safe keeping' until next year. Am I really so naive to think that there aren't lawyers out there that might want to try to get 100 million dollars? LOL. The situation changed. Many were convinced BCH would go no where. Now its worth quite a bit. Also, some…

the reason BCH is worth quite a bit is because it's illiquid because very few exchanges support it. the only reason you or anyone else wants it is to sell it for USD

Re: Update on Bitcoin Cash

#119
post #34
post #16

Is there a viable alternative to Coinbase? Their support is absurdly awful. Two months and they sent two auto-replies to a simple ticket that couldn't be answered by the knowledge base. They don't care about your money - so long as it's already in their vault.

"move fast and break things"

When you've been sitting for months with the same broken infra, you're not exactly moving fast.

Re: Update on Bitcoin Cash

#120
post #112

Earlier quoted context omitted.

The average fee for a large class action is about 10%. Coinbase could be holding on to more than a billion USD (right now BCH is around $375) worth of assets for 'safe keeping' until next year. Am I really so naive to think that there aren't lawyers out there that might want to try to get 100 million dollars? LOL. The situation changed. Many were convinced BCH would go no where. Now its worth quite a bit. Also, some…

the reason BCH is worth quite a bit is because it's illiquid because very few exchanges support it. the only reason you or anyone else wants it is to sell it for USD

Have you been paying any attention to the reason the fork happened in the first place?
Post reply on HN