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Apple AirPods satisfaction at a remarkable 98% for customers

experian.com

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Re: Apple AirPods satisfaction at a remarkable 98% for customers

#111

Post by mordant »

MBCook wrote: post #31
reaperhulk wrote: post #22

Earlier quoted context omitted.

Agreed. I love my AirPods (they're amazing for when I want quick headphones and care less about sound quality) but they'd be a significantly better product if I could control the volume and go back/forward in songs without Siri.

I remapped mine from triggering Siri to simply be play/pause. I'm happy with it but I agree I'd like options. It would be nice to be able to trigger Siri once in a while or skip songs or modify volume.

Yes - play/pause works better. I have Siri completely disabled.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#112

Post by mordant »

MBCook wrote: post #43
pwthornton wrote: post #12

Earlier quoted context omitted.

Audio quality on them is average, not bad, but their strengths balance out those weaknesses. In particular, I find myself using headphones more often now because I always keep these in my pocket. I listen to a lot of audiobooks and podcasts with them. Apple AirPods are the real deal. Best new Apple product in years.

Agreed. They're basically always with me, no wires to annoy me, and sound a bit better than the standard EarPods. Sure you can get better sound out of other things, but the fact I always have them is a huge deal. The best camera is the one you have on you right? Same thing.

Whenever I leave the house, I have a set of Airpods velcroed to the back of my phone case.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#113

Post by mordant »

jsz0 wrote: post #108
smnscu wrote: post #3

I don't doubt the ergonomics are amazing, but it's somewhat surprising to me that people are happy with such mediocre audio performance.

I actually prefer to use mediocre sounding headphones in public. The cramped frequency response lets me clearly distinguish the sound of the music I'm listening to from the sounds of the environment around me. I bought a pair of high end Sennheiser ear buds a few years ago that I could never get comfortable using in public. They were just too disorienting. I always had that feeling of someone standing behind me calli…

>I always had that feeling of someone standing behind me calling my name.

Sounds like a psychological issue, not a technological one.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#114

Post by mordant »

nikkwong wrote: post #48
pavel_lishin wrote: post #10

Earlier quoted context omitted.

I lose my headphones often enough that I balk at anything about $15. I'd probably be quite happy with the Airpods' quality... ... right until I dropped one onto the subway tracks.

No joke. The fact neither the the old Apple headphones nor the airpods will stay in my ears while running makes both sets no more than a hardly usable alternative to actual earbuds, at least to me.

You can search Amazon for these soft latex things which help keep Airpods in place.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#115

Post by mordant »

meursault334 wrote: post #65
post_break wrote: post #45

Earlier quoted context omitted.

Why not get the Bose QC35s then? Much longer battery life, tune the world out.

I haven't liked active noise cancellation in the past. For office work I tried an old Bose quiet comfort (10 years ago) and decided I much preferred Sennheiser HD 280s for isolation. Also I've heard bad things about the microphone.

Sennheiser Momentum 2 Wireless ANC is far superior to Bose.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#116

Post by mordant »

glhaynes wrote: post #47
ksubedi wrote: post #16

People are satisfied because they need to justify their purchase. If the airpods costed much less, im sure we would have people complaining about audio quality and other minor issues, but when you pay that much you overlook the little things to justify your purchase.

Nope, I'm actually satisfied. Bought a couple for friends because I liked them so much. They're both satisfied despite having paid $0.

My girlfriend loves her Airpods, too. First Bluetooth headphones she's been willing to put up with, heh - because they just work.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#117

Post by glhaynes »

mordant wrote: post #109
kobayashi wrote: post #101

Earlier quoted context omitted.

Yes, but (very unfortunately) it only works with the native iOS Music app.

Untrue - it works just fine with Pocket Casts, for example.

Interesting. It doesn't seem to work at all with the built-in Podcasts app. Come on, Apple.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#118

Post by nardi »

MBCook wrote: post #67
tedmiston wrote: post #51

Earlier quoted context omitted.

I don't have a watch myself... I've been pulling out my iPhone and doing all of the controls there. Not sure if my AirPods are defective, but I'm getting a successful detection from a tap on the AirPod sensor maybe 1/3 of the time.

Mine are about 100%, but it does seem to require a decent little thunk. You can't just touch it. I've heard people say they don't like it because it feels uncomfortable in your ear when you hit it hard enough. It doesn't bother me but I'm not going to say it feels good . I don't think it's capacitive, I think it's based on the little chip's gyro sensor.

Just to be sure—you're both doing a double tap, right? It has to be a double tap. Mine responds just fine unless I hit it weird, which has only happened a couple of times.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#119

Post by MBCook »

nardi wrote: post #118
MBCook wrote: post #67

Earlier quoted context omitted.

Mine are about 100%, but it does seem to require a decent little thunk. You can't just touch it. I've heard people say they don't like it because it feels uncomfortable in your ear when you hit it hard enough. It doesn't bother me but I'm not going to say it feels good . I don't think it's capacitive, I think it's based on the little chip's gyro sensor.

Just to be sure—you're both doing a double tap, right? It has to be a double tap. Mine responds just fine unless I hit it weird, which has only happened a couple of times.

Yes. I am.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#120

Post by MBCook »

glhaynes wrote: post #86
thoughtsimple wrote: post #81

Earlier quoted context omitted.

With a 98% satisfaction rating, I would think that most people who own them are going to say approximately the same things.

They've also been discussed a lot in those terms because of the prevailing narrative of Apple being in a slump or not being able to innovate anymore.

I've also heard the guys on ATP, rebound, and Gruber use nearly identical language. It would be easy to subconsciously pick up those phrases.
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