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Ask HN: What manual processes would you automate in your company?

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111–120 of 258 posts

Re: Ask HN: What manual processes would you automate in your company?

#111

Most of marketing at traditional compnaies can be automated by ML. This is already happening, but there are huge F500 companies where the employees have an incentive not to automate.

There are always incentives not to automate. I think people forget this sometimes. Look at the cotton gin, there was massive opposition to it.

Re: Ask HN: What manual processes would you automate in your company?

#112
post #59

Earlier quoted context omitted.

It's generic advice, but: Make sure you're solving the manager's pain point, not the low-level employee's (i.e. "this gets the information/service to you with a higher guarantee of quality and always at your fingertips" rather than "this saves your employee a lot of stress"), and make sure you're marketing to the manager, not just the low-level employee. And if you get lower-level employees as leads, make sure they h…

Actually, if you really want to score some office politics brownie points, you should try to solve the manager's manager's pain points!

I'm thinking of focusing on downtime and shortening recovery time from failures as a marketing angle. It's not the only problem I'm trying to solve, but it seems like a solid sell for management's pain points. Whether or not they care if their engineers are miserable, they care if they're losing a thousand bucks a minute on a down system.

Re: Ask HN: What manual processes would you automate in your company?

#113
Bringing our main app into various states (and also regular Selenium tests based on the same code, ideally in Clojure). It currently takes dozens of clicks and dozens of pages, all super repetitive to get to most places in the app (super long question / answer based interface). I should have done this years ago when I joined but the pain has finally become great enough that it can't be ignored anymore.

Re: Ask HN: What manual processes would you automate in your company?

#114
post #10

I work in pharma, and our biggest bottleneck is drafting and executing service agreements and statements of work with new vendors. A system to facilitate this workflow would be amazing (document templates, a queue for requests with weekly status updates, etc.) Of course there is manual work done by Legal that can't be easily automated, but that is just one component of the bottleneck.

I have heard this company does exactly that what you're looking for: http://chicagoinno.streetwise.co/2016/12/01/new-money-logicg...

Re: Ask HN: What manual processes would you automate in your company?

#115
post #9

I'd love to take the time to change the way our IT department functions. They don't automate anything. They don't virtualize. They don't believe in rack mounted servers. We have 30 tower servers sitting on a specially built shelf, taking up most of a room. It's absurd but I have so much other shit to do that I can't justify completely disrupting their entire workflow

I left a place a year ago where I ran the lab. I remember the satisfaction of my replacement converting all the VMs into "real computers", and then triplicating the VLAN network I had with layer 1 replacements.

I'm pretty sure if he could have unspooled cat5 to everyone's home, he would have gotten rid of the VPN server.

Re: Ask HN: What manual processes would you automate in your company?

#117

Earlier quoted context omitted.

You guys realise that mailinator is public? Dale, I can see your email address. I highly recommend 33mail.com instead - it has a pretty generous free tier: http://33mail.com/rj37w3 . (Not associated, just a long-time user and happy paying customer.)

haha, oh crap mbrookes. Looks like I fell on my face with this. Thanks for the 33mail tip. Hey, hentrap - email me here: hn@robodale.33mail.com

Incidentally, since I don't see it mentioned anywhere obvious on the site, you can also use @yourdom.33m.co as short address.

Re: Ask HN: What manual processes would you automate in your company?

#118
Our company pumps out tons of long-document PDFs that are fairly complex in terms of text, charts, tables and whatnot. We then take the docs, excel files, and charts into InDesign to create a nicely designed PDF to upload online.

I need to find a way to automate this workflow. Anyone out there experience this in their organization and want to work together on something?

Re: Ask HN: What manual processes would you automate in your company?

#119
Domestic freight, specifically rate quoting and booking.

I sell large equipment to the food & spirits industry. It often has to be shipped on pallets. Before a customer decides to order something from us they generally want to know the freight shipping cost. Rates vary daily, so our salesperson has to stop the sales process to get a freight quotation.

3PL companies already exist, and are supposed to exist to get a best-available rate from the sprawling mess of local, intrastate, and interstate freight carriers. Still, we've found that to REALLY get the best freight rates we have to send out a quote request to 3+ different 3PL companies, wait for all the quotes to come back in, figure out the cheapest quote from the most reliable carrier, then re-ask the same 3PL parties if they're willing to beat the best available rate. The sales process loses a ton of momentum, and it wastes our shipping manager's time.

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