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Google Shutting Down Wallet Card

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Re: Google Shutting Down Wallet Card

#111
post #93

Earlier quoted context omitted.

It's a bank that only lives on the internet. I am actually surprisingly happy with them as my only bank.

Having been a customer of Charles Schwab for several years at this point, I've never seen the appeal of Simple. I get better interest rates, fantastic customer service, unlimited ATM rebates and a host of brokerage services, all for free.

> I get better interest rates, fantastic customer service, unlimited ATM rebates and a host of brokerage services, all for free.

All great points. The customer service in particular is just outstanding. If there was the opposite experience of calling into Comcast support, it'd be calling into Charles Schwab. They know their stuff and are willing and able to patiently explain things well beyond a script. The yearly free financial consult is awesome, too.

Only annoyance is that some of the procedures require printing out a PDF, filling it in, and physically mailing it or faxing it back. Hopefully that'll be less common in the future.

Re: Google Shutting Down Wallet Card

#112
post #93

Earlier quoted context omitted.

Having been a customer of Charles Schwab for several years at this point, I've never seen the appeal of Simple. I get better interest rates, fantastic customer service, unlimited ATM rebates and a host of brokerage services, all for free.

> I get better interest rates, fantastic customer service, unlimited ATM rebates and a host of brokerage services, all for free. All great points. The customer service in particular is just outstanding. If there was the opposite experience of calling into Comcast support, it'd be calling into Charles Schwab. They know their stuff and are willing and able to patiently explain things well beyond a script. The yearly fr…

That's interesting, I got an email from them a few months after signing up to be contacted at a Career Fair and they left the {{CLIENT NAME}} placeholder in the email. So I figured they were incompetent :P

Re: Google Shutting Down Wallet Card

#113

Earlier quoted context omitted.

The only Google products that are guaranteed to stick around for the long term are Search and Gmail, and that's been pretty clear to see for the past decade. There's no good reason to get invested in any of their services with how often they pop up and how soon after they're shut down.

And Android, all of the ad stack, analytics (it gives google a lot of data), chrome, maps, docs, drive (in some form), calendar, app engine, hangouts (part of gmail). There are tons of products that are both successful, and are tied to core things google wants to be good at.

Also youtube.

Re: Google Shutting Down Wallet Card

#114
post #97

Earlier quoted context omitted.

+1 for Simple!

-1 for Simple. Not refunding ATM fees is ridiculous for a bank that has no physical ATMs. Also, things like this: "Your Simple Visa® Card will not function on August 6th from 2:00 - 9:00 am EST"

Yeah that should be EDT.

Re: Google Shutting Down Wallet Card

#115
post #36

hmm, not even sure what that was. I know this sounds like sour grapes complaining so feel free to read it in Verruca Salt's voice if you want... This is why I am scared to try anything new from Google. I know why they do it, I know how they do things, I totally get it, but it does not make it better. I know they like trying new things. I know they're not afraid to get rid of things that aren't performing like they wa…

Google keep just got its iOS client this past fall. As far as I can tell, they keep adding small improvements to it. The nice thing with most Google apps is that you can get your data out easily with Takeout: http://googlesystem.blogspot.com/2015/08/export-all-your-goo...

Interesting to see Google Keep brought up as an example, since Google summarily killed Notebook [1], which I used, and which seemed similar in many ways.

[1] Google Notebook: https://en.wikipedia.org/wiki/Google_Notebook

Re: Google Shutting Down Wallet Card

#116

Earlier quoted context omitted.

The only Google products that are guaranteed to stick around for the long term are Search and Gmail, and that's been pretty clear to see for the past decade. There's no good reason to get invested in any of their services with how often they pop up and how soon after they're shut down.

The only product really guaranteed to stick around is Search. Things closely wedded to Search (GMail, Android, Maps) are fairly safe bets.

Personally, I'll be happy when they close Google Groups.

Re: Google Shutting Down Wallet Card

#117
post #93

Earlier quoted context omitted.

Having been a customer of Charles Schwab for several years at this point, I've never seen the appeal of Simple. I get better interest rates, fantastic customer service, unlimited ATM rebates and a host of brokerage services, all for free.

Fellow Schwab customer here. Unlimited ATM rebates has been great. I was surprised at bow nice it felt to whip out my Schwab card next to the scary little free-standing ATM machine at the cash-only shop with some ridiculous $4.00 ATM fee. Felt like a cheat code.

> Felt like a cheat code.

Until the day you use an ATM with a skimmer. Private machines are a dangerous cesspool.

Re: Google Shutting Down Wallet Card

#118
post #75

Earlier quoted context omitted.

Chase Freedom has 5% cash back on certain categories that change throughout the year.

How does that work? If credit card fees are well under 5%.

Sure, fees are under 5%, but what about that one month that you didn't pay off your bill in full? Enjoy that ~30% interest rate on your account balance.

Re: Google Shutting Down Wallet Card

#119
oh come on! it was working so well, I'm so tired of this company cancelling services. If MS made EEE an entry in Wikipedia [1], we need to coin one for Google...

1. Experiment, Excite, Evaporate ?

2. Google SDLC: PoC, Beta, Retire ?

"Google it" starts to sounds like "Kill it"

[1] https://en.wikipedia.org/wiki/Embrace,_extend_and_extinguish

Re: Google Shutting Down Wallet Card

#120

This is the first of Google's product cancellations that will affect me personally. My wife and I have been using Google Wallet cards for budgeting - we transfer our spending money to the cards each week to help track our spending. Honestly there's no reason Google Wallet was superior for this - I expect Simple will solve our problems better anyway. Should have seen this coming when they split it off of Android Pay.

It's a UI layer on top of an old-fashioned bank. It offers worse rates, perks, benefits and service than Ally, Schwab or Fidelity. Good if you want something pretty on the side, I suppose.

I disagree about the service being bad. I've had nothing but positive experiences with Simple's support team.

Also, they offer a JSON feed of my transactions, which isn't something any of my other banks provide.

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