Facebook M – The Anti-Turing Test

Post by JadeNB » Tue, Nov 10, 2015, 6:24 PM UTC

Hortinstein wrote: post #90

username223 wrote: post #72

Can M wade through phone support menus and cancel Comcast subscriptions? I look forward to a darkly-humorous future in which we pit poorly-paid third-world citizens against each other in wars of call center attrition. Better, once we equip them with those sound-board UIs that play pre-recorded answers in native English-speaking voices (can't find the link), English can become a transmission protocol that few people d…

> I look forward to a darkly-humorous future in which we pit poorly-paid third-world citizens against each other in wars of call center attrition. This sounds like a 10 page side story in a Neil Stephenson Book. I love it.

Post by assholesRppl2 » Tue, Nov 10, 2015, 6:30 PM UTC

lhc- wrote: post #108

hodwik wrote: post #73

Earlier quoted context omitted.

They weren't trained to read natural language, and then respond with some programmatic action filtered into natural language: Bot reads "What's the temperature like near me?" Person calls "$get user-local-temperature" API responds "{temperature:{f:77},{c:99}}" Human writes "It's 77 degrees outside!" Training set now contains that relationship between that question, that API call, that response, and that natural langu…

Facebook's M is powered by Wit.ai (who they acquired a while back), which basically does what you're talking about. They translate natural language into machine readable data structures. Honestly, its interesting tech and being able to feed in facebook level data volume should prove very good for them.

Post by moey » Tue, Nov 10, 2015, 6:39 PM UTC

Post by templaedhel » Tue, Nov 10, 2015, 6:47 PM UTC

JadeNB wrote: post #111

Hortinstein wrote: post #90

Earlier quoted context omitted.

> I look forward to a darkly-humorous future in which we pit poorly-paid third-world citizens against each other in wars of call center attrition. This sounds like a 10 page side story in a Neil Stephenson Book. I love it.

It's very nearly part of the strategy of one of the players in Stross's Accelerando ( http://www.amazon.com/Accelerando-Singularity-Charles-Stross... ).

Post by SilasX » Tue, Nov 10, 2015, 6:54 PM UTC

jhpriestley wrote: post #79

hodwik wrote: post #73

Earlier quoted context omitted.

They weren't trained to read natural language, and then respond with some programmatic action filtered into natural language: Bot reads "What's the temperature like near me?" Person calls "$get user-local-temperature" API responds "{temperature:{f:77},{c:99}}" Human writes "It's 77 degrees outside!" Training set now contains that relationship between that question, that API call, that response, and that natural langu…

The translation of unrestricted human language into a restricted, "logical" language which could be understood mechanically, is another long-standing problem - going back as far as Liebniz - which is unlikely to be solved by a few gigabytes of chat logs.