Earlier quoted context omitted.
Satisfaction rate among surface owners is abysmal. At this point, I'd call the surface brand a failed experiment.
Do you have stats for that? Maybe I'm an outlier, but I loved the Surface Pro so much, I bought a Surface Book for work and a Surface Book 2 for personal use.
Sorry for the delay
https://www.consumerreports.org/laptop-computers/microsoft-s...
Archived at https://archive.fo/sBiUK