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Why does Gmail hate my domain?

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Re: Why does Gmail hate my domain?

#101

Post by fuzzix »

ceejayoz wrote: post #51
jsnell wrote: post #14

Earlier quoted context omitted.

I run a server on Hetzner that sends maybe 100k messages a week, and appears to have no problems with delivery. It doesn't even have SPF or DKIM set up. And I'm pretty sure that if messages were not getting delivered, users would complain. At least that's exactly what happened the one time there was a configuration screwup [1] that made some email providers reject mail from that server. So I don't know if that theory…

> I run a server on Hetzner that sends maybe 100k messages a week, and appears to have no problems with delivery. That volume (assuming non-spammy content, of course) would over time build up a positive reputation for your IPs, outbound addresses, and content. A new or low-volume IP on Hetzner is going to have a harder time overcoming the initial suspicion Gmail saddles it with.

Always worth checking if the IP you inherit is in some DNSBL. A number of Hetzner IPs I've gotten were tainted.

It's oh so much fun trying to get them removed.

Re: Why does Gmail hate my domain?

#103

Post by roghummal »

BorisMelnik wrote: post #91
massaman_yams wrote: post #71

Earlier quoted context omitted.

If the Google Apps anecdote is true, it's likely to be a design flaw in their anti-spam systems - think of the number of spammers who could register domains, associate them with a $5 google apps account, and spam millions of Gmail recipients. If you think about the kind of metrics/outcomes the Gmail anti-spam team uses to measure success, it's hard to imagine a scenario where that would be good for them. What this lo…

you are absolutely right, and this will most likely be fixed tomorrow morning as a result of this thread.

There's a difference between

>anti-spam systems are highly dynamic, and results can change - sometimes in as little as a few minutes - based on the latest data feeding into the system. If you're lucky, you might see this resolve on its own fairly quickly.

and

>this will most likely be fixed tomorrow morning as a result of this thread.

How was she 'absolutely right'?

Re: Why does Gmail hate my domain?

#104

Post by mike-cardwell »

grkvlt wrote: post #79
MichaelCrawford wrote: post #74

Earlier quoted context omitted.

That's my whole point. I regard such tracking pixels as morally reprehensible. While I know most of my subscribers will disable remote images anyway, quite likely they would think poorly of me for serving them. All the stuff I read about email marketing is all about all the kewel things one can do with email bugs.

You regard finding out whether someone you have sent a marketing email to actually opened that message as 'morally reprehensible' somehow? I know that blanket surveillance and government intrusion is a bad thing, to be minimised, but I'm not sure that also makes recipient tracking for one's own marketing purposes evil. If done right, cookies, email bugs and similar technologies are benign, or even beneficial to the r…

Recipients of email containing tracking beacons are generally not aware that such things exist, did not give permission for them to be used, and generally speaking, if they were aware of their existance, would opt out.

So if you use them, you're taking advantage of peoples ignorance. Seems morally reprehensible to me...

Re: Why does Gmail hate my domain?

#105

Post by CDokolas »

ciaoben wrote: post #97

Hi, I'm Nicolò and I work in the deliverability team of Qboxmail.com. We have run into similar problems in the past. The reason of the behavior of Gmail with your domain is not easy to understand, a theory could be that in the past someone has used it for sending spam, and even if it was not your server, you are paying for this. The solution we have used, it was bring Gmail to understand that your emails have been se…

Sounds like re-training Google's spam filter with a few false negatives (by marking them as such). Am I right?

Re: Why does Gmail hate my domain?

#106

Post by ciaoben »

CDokolas wrote: post #105
ciaoben wrote: post #97

Hi, I'm Nicolò and I work in the deliverability team of Qboxmail.com. We have run into similar problems in the past. The reason of the behavior of Gmail with your domain is not easy to understand, a theory could be that in the past someone has used it for sending spam, and even if it was not your server, you are paying for this. The solution we have used, it was bring Gmail to understand that your emails have been se…

Sounds like re-training Google's spam filter with a few false negatives (by marking them as such). Am I right?

exactly. That is spam detection programs work. If you re-train them, when they think that the volume of spam sent from that domain in acceptable and normal, they will let its email pass.

Re: Why does Gmail hate my domain?

#108

Post by Nexxxeh »

roghummal wrote: post #103
BorisMelnik wrote: post #91

Earlier quoted context omitted.

you are absolutely right, and this will most likely be fixed tomorrow morning as a result of this thread.

There's a difference between >anti-spam systems are highly dynamic, and results can change - sometimes in as little as a few minutes - based on the latest data feeding into the system. If you're lucky, you might see this resolve on its own fairly quickly. and >this will most likely be fixed tomorrow morning as a result of this thread. How was she 'absolutely right'?

I didn't take Boris' comment at face value. I took it to be a joke.

I think he understands that it's different. He was humorously implying that the issue will be resolved by a Gmail person seeing the thread, as opposed to some AI spam filtering.

Re: Why does Gmail hate my domain?

#109

Post by blfr »

stbenjam wrote: post #56
Animats wrote: post #48

Notice the comment on the story: "I had the exact same problems in the past. For me it helped just to register and immediately cancel a trial of Google Apps for the domain. It’s annoying to have this as a necessary step but at least it was like that done in just a few minutes (after I tried to find a contact email of Google for a much longer time). I tried it because I had other domains on the same server which didn’…

Thanks, may have to pay Google the $5 (or thereabouts?) to host my mail for a month and consider it a cost of freedom from them long term. After 2+ years of hosting my domain myself, it doesn't seem possible to build up enough reputation with them personally.

They offer a free trial. I don't think you even need to pay them the $5.
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