101–110 of 566 posts
It's not always easy to walk away from a significant sum of money, even when you sense it's doing real damage.
In a similar situation I didn't walk away and it took years to recover. Probably would do it again, having a family might be the deciding factor.
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Do you, by chance, have a list of those exceptional cases? I'd love to learn more! edit: thanks everyone for these replies they're great, keep them coming!
Apple is actually probably the best example of a company taking a cost center (in this case, manufacturing and logistics) and turning it into a strategic advantage. Apple wields its supply chain like a weapon. It's very difficult to compete with Apple because the world has a limited supply of high-quality parts (flash memory, LCD screens, etc.), and Apple can just outbid everyone else for the entire market supply for…
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>>After one particular grueling stint of 14+ hour days, management decided to give them a thank-you. In the form of vouchers. For frozen dinners. Eh, it could be worse. At a previous company I worked for, one of the executives passed away. There was a funeral on a Friday, followed by reception. Guess what the lunch was on Monday at the office? The leftovers from the reception. A similar thing happened where the CEO h…
Wow, I'm all for not wasting food, but that's really tacky.
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An adept representation of a limited sample of the issues surrounding customer support and similar departments. The problem is that it doesn't have to be like this. There are exceptional cases where customer support is not like this. Many of them have gained considerable benefit from investing in their customer support. One source of difficulty is that evaluation of those benefits requires very complicated (for an av…
Do you, by chance, have a list of those exceptional cases? I'd love to learn more! edit: thanks everyone for these replies they're great, keep them coming!
Words like ‘pressure’ kept getting thrown at me in the context of I can’t handle the pressure and “you were told at the interview it’s high pressure”. Oh lord. As though any of them have any clue about real "high pressure" work environments. Being an asshole unnecessarily isn't a high pressure environment.
Miller's wartime exploits were to give him a greater sense of perspective when he returned to the sports field. When asked many years later by Michael Parkinson, about pressure in cricket, Miller responded with the famous quote: "pressure is a Messerschmitt up your arse, playing cricket is not".
I was interested in working at Apple so I messaged a few of my alum friends. All of them said they worked around 60 hours a week. Nope, can't pay me enough to work 60 hours a week.
The irony is that, if I remember correctly for what I read in the book about the biography of Steve Jobs, in the very old apple of Jobs and the Lisa, the team leaded by Jobs was working 120 hours/week and even making t-shirt to brag about it.
One of my friends used to work at Apple. After one particular grueling stint of 14+ hour days, management decided to give them a thank-you. In the form of vouchers. For frozen dinners. Meanwhile, all of his friends worked for Google, we got gourmet food every meal of the week as a standard perk, and we were usually home by 8 or 9 PM rather than midnight. It's sorta like "Your 'thank you' is really more like a giant '…
Apple is not even on the list of all top graduating kids who wants a job in top valley firms (Google, FB, Dropbox, Twitter, AirBnB, Uber, Pinterest, LinkedIn, Quora, other promising startups). Any software engineer who is in the valley for a while (and heard the inside horror stories of working for Apple) wouldn't want to work there. There is no way in hell, senior engineers from the new age tech companies (listed above) will go to Apple. Apple will have a hard-time poaching them. Based on this, I have to conclude that most good engineers@Apple are candidates who have a tenure of more than 15 years and are aging. All, relatively new Apple employees are either left-overs in the talent-pool who couldn't make the cut to the above top firms/startups or really B-grade senior engineers. What is Apple's strategy of thriving in a knowledge economy, when the only asset you need are "great people" to succeed in the long term. They probably have great hardware engineers. It is a travesty that though they are the richest company in the world, they still couldn't build a compelling cloud services suite which is better and cheaper than what Dropbox, Google, Box, Microsoft can provide. This comment, will probably ruffle a few feathers. [updated for typos/grammar]
In "Becoming Steve Jobs", Tim Cook says the following in regards to Apple's collusion scandal: "I know where Steve's head was. He wasn't doing anything to hold down salaries; it never came up. He had a simple objective: if we were working together on something, like with Intel, where we threw everything in the middle of the table and said, 'let's convert the Mac to the Intel processor', well, when we did that, we did…
I agree with you, the way these rich people look at employees as chess pieces rather than humans is awful. If you're so afraid of someone quitting, then address that by making it worth their while not to quit! Not with collusion for god's sake.
The fact that they call someone getting a better job "being poached" just says it all really. (If you use this phrase, take a moment to really think about what you are saying.)
Earlier quoted context omitted.
An adept representation of a limited sample of the issues surrounding customer support and similar departments. The problem is that it doesn't have to be like this. There are exceptional cases where customer support is not like this. Many of them have gained considerable benefit from investing in their customer support. One source of difficulty is that evaluation of those benefits requires very complicated (for an av…
Do you, by chance, have a list of those exceptional cases? I'd love to learn more! edit: thanks everyone for these replies they're great, keep them coming!
Generally in B2B where the accounts your call center are responsible for "keeping happy" are worth 5 or 6 figures in revenue...tends to lead to a very different environment. Of course, at that point you aren't really paying $10/hr but are hiring "support engineers" with real salaries.
The only B2C one I can think of is Zappos.
The culture of silence between Apple and the public extends to more than just upcoming products. Has anyone noticed that there aren't as many Apple employees participating in tech conferences, hackathons, public presentations? Even for subjects unrelated to their work? Definitely fewer than Google/Facebook/Amazon/Microsoft employees.
From my understanding Apple effectively owns your entire output when you're employed full-time (at least as an engineer). At a recent interview I mentioned I like tinkering with code on the side and was told I'd have to give that up and stop contributing to open source. I imagine that extends to participation in the "outside world" at least to some extent. The fact that Apple developers I've spoken to spend their per…