The Incompetence of American Airlines and the Fate of Mr. X • Hacker News Board

Re: The Incompetence of American Airlines and the Fate of Mr. X

#101

Post by Vivtek » Fri, Nov 06, 2009, 2:16 PM UTC

pingugirl wrote: post #95

goatforce5 wrote: post #82

Earlier quoted context omitted.

When I flew from the UK to the US with my cat (in cargo) I think the other passengers got annoyed with the flight attendant coming up frequently to reassure me that my cat was (probably) fine. It was a really bumpy flight - worst i've been on. Full marks to Virgin Atlantic for the pet cargo service. They really go above and beyond for long haul pet travel: http://www.virgin-atlantic.com/en/gb/passengerinformation/tr.…

did the TSA guys examine your kitty?

TSA always examines pets; they did check my dog.

Re: The Incompetence of American Airlines and the Fate of Mr. X

#102

Post by ErrantX » Fri, Nov 06, 2009, 4:59 PM UTC

Vivtek wrote: post #100

ErrantX wrote: post #62

Earlier quoted context omitted.

I don't wish to be rude but did it not occur to you to check they could handle your dog when booking?

Actually, no. I'd never flown with a dog before and was a rank amateur; it didn't occur to me that dog crates might be a different category of luggage/cargo. I freely admit that this was my fault (in a way), and I'm not saying they should have flown the dog anyway - but the way they handled it was not good. Instead of just saying, "I'm sorry, we can't fly dogs because they're a different category of luggage we're not…

yeh I agree that how they treated you was bad, it's odd that they refused a refund :(

Re: The Incompetence of American Airlines and the Fate of Mr. X

#103

Post by goatforce5 » Fri, Nov 06, 2009, 7:55 PM UTC

pingugirl wrote: post #95

goatforce5 wrote: post #82

Earlier quoted context omitted.

When I flew from the UK to the US with my cat (in cargo) I think the other passengers got annoyed with the flight attendant coming up frequently to reassure me that my cat was (probably) fine. It was a really bumpy flight - worst i've been on. Full marks to Virgin Atlantic for the pet cargo service. They really go above and beyond for long haul pet travel: http://www.virgin-atlantic.com/en/gb/passengerinformation/tr.…

did the TSA guys examine your kitty?

Kitty's bag needed to go through the x-ray machine. Kitty came through the metal detector with me. I was worried he was going to be nervous and leap out of my arms, but he was scared and holding on for dear life at that point, and jumped straight back in to his bag as soon as it emerged from the machine.

Actually he travels pretty well, as long as you stay next to him and he knows you're around. If you want away from him he gets plenty upset though.