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The inexplicable rise of open floor plans in tech companies

nathanmarz.com

101–110 of 259 posts

Re: The inexplicable rise of open floor plans in tech companies

#101
post #10

Suffers from the same flaw as most critiques of open plan: it focuses on individual productivity while failing to understand how it contributes to team productivity. Cornell did a study of open plan awhile back that you should all read. I posted it here: https://news.ycombinator.com/item?id=7507404 The misunderstanding here is that it's just about serendipitously "overhearing" other conversations. 1. Open plan makes…

Great, except your performance evaluation is done individually. Try to explain to your manager that the QA asks you dumb questions incessantly, interrupting any attempt to remain or even begin to be "in the zone". Non-programmers generally never know how to read whether it is a good time to interrupt or not, unless it's obvious you're just reading an article or something.

I complained about having too many meeting and other distractions to get any coding done recently. Result was a meeting about it (no joke). We discussed it asked people not to interrupt, but two weeks later is is back to the same.

Re: The inexplicable rise of open floor plans in tech companies

#102
post #40

Earlier quoted context omitted.

> Maybe one or two in ten people have trouble working in that environment In my experience they are the one or two that do all the heavy lifting.

In my experience they were the lazy ones. See what I just did there?

To the anonymous down voter without a sense of humor...

I was trying to illustrate anecdotal evidence.

http://en.wikipedia.org/wiki/Anecdotal_evidence

Re: The inexplicable rise of open floor plans in tech companies

#103
post #10

Suffers from the same flaw as most critiques of open plan: it focuses on individual productivity while failing to understand how it contributes to team productivity. Cornell did a study of open plan awhile back that you should all read. I posted it here: https://news.ycombinator.com/item?id=7507404 The misunderstanding here is that it's just about serendipitously "overhearing" other conversations. 1. Open plan makes…

Great, except your performance evaluation is done individually. Try to explain to your manager that the QA asks you dumb questions incessantly, interrupting any attempt to remain or even begin to be "in the zone". Non-programmers generally never know how to read whether it is a good time to interrupt or not, unless it's obvious you're just reading an article or something.

> unless it's obvious you're just reading an article or something.

Generally agree with you, although just because I'm reading an article doesn't mean it's a good time to ask me a question. Right now, my brain is working on a weird problem while my tests run and I browse HN. I look like I'm goofing off, but I still wouldn't appreciate a context switch to another problem.

The polite question if you must interrupt a programmer is “Would now be a good time for a context switch?”

Re: The inexplicable rise of open floor plans in tech companies

#104
post #79

Earlier quoted context omitted.

This is pure hell for people who actually do work, and often repeated by managers who don't "get it." Silly questions are not the genesis of good ideas, they're a denial of service attack on good work. Read Peopleware.

Agreed. Also, trying not to listen to others conversations about the latest TV shows, etc. whilst trying to code negatively affects productivity and can generate some hostility towards the chattier folks in the office. Good, closed-ear headphones are a must.

know thyself. If proximity distractions are too much, go somewhere else where you can have privacy if you need heightened focus for some block of time - a couch, stay at home, the library, a conf room, etc.

Re: The inexplicable rise of open floor plans in tech companies

#105
post #91
post #80

Earlier quoted context omitted.

"Maybe one or two in ten people have trouble working in that environment because they're too distracted." How do you know? Did you actually ask everyone "Do you have trouble working in this environment because of the distractions?" People are afraid of being seen as "anti-team" and "anti-open plan", and they won't tell you the truth. And others fake it, even if they really hate working in such an environment (I'm one…

Did you actually ask everyone Yeah, I did communicate with people about the efficacy of the working environment. Plus, for the past 12 years or so, everyone I've worked with has had a laptop that they could always (and did at times) take to quiet places when they needed alone time. They self-identified as needing quiet. Most others self-identified as liking the more collaborative working spaces. I'm one of them If yo…

[deleted]

Re: The inexplicable rise of open floor plans in tech companies

#107

I've noticed lots of programmers make unsupported assertions that a quiet workplace is better than a noisy one. But why? Have there been any studies demonstrating higher productivity if programmers have their own office? I don't think so. We should be suspicious of such claims. Think of von Neumann: At Princeton he received complaints for regularly playing extremely loud German marching music on his gramophone, which…

My Dad, when he was young, worked at the Institute for Advanced Study while von Neumann and Einstein were there. AFAIR, my Dad said that von Neumann tended to work late at night (I am visiting him this weekend and I'll ask about this).

Re: The inexplicable rise of open floor plans in tech companies

#108
post #91
post #80

Earlier quoted context omitted.

"Maybe one or two in ten people have trouble working in that environment because they're too distracted." How do you know? Did you actually ask everyone "Do you have trouble working in this environment because of the distractions?" People are afraid of being seen as "anti-team" and "anti-open plan", and they won't tell you the truth. And others fake it, even if they really hate working in such an environment (I'm one…

Did you actually ask everyone Yeah, I did communicate with people about the efficacy of the working environment. Plus, for the past 12 years or so, everyone I've worked with has had a laptop that they could always (and did at times) take to quiet places when they needed alone time. They self-identified as needing quiet. Most others self-identified as liking the more collaborative working spaces. I'm one of them If yo…

Maybe I'm misreading, but that sounds like a questionable response to someone critiquing managerial blindspots. Shows blindness to corporate power structure. Also perhaps lack of understanding why people really take jobs. (One of the things bosses accept is that their subordinates lie to them. For instance, this is a driving force behind bad estimates.)

(I don't have a firm opinion on open vs. private offices, except I'd prefer to choose depending on what's best for the day).

Re: The inexplicable rise of open floor plans in tech companies

#109
Open floor plans came about originally to fit more people into a space, and to get more work out of them (which it fails at doing, but the idiot management theory is that if an employee is on edge, then they will always be alert and productive due to fear of being seen not doing anything). And beneath it all is the "breaking down of barriers" BS that permeates the business (sales in particular) world. BS that ends up being nothing more than a bunch of needy extroverted people setting things up such that they can constantly yap yap yap all day long to the point that all their needs are met (at the expense of everyone else).

People forget that this "keep it lively" (versus not negative, though they try to claim that's all it is), "smile and say hi when we cross paths," "approach me and kiss my ass to make me feel good," "always be open and approachable and available" (read: always be there when I need something, then when I ask do it blindly and with everything in you so I get what I want, then nod your head acceptingly when I make up some BS excuse when asked to do something as though it was ever about anything other than me ensuring I get everything I want while ensuring you get nothing), and anything else that will avoid insulting me or hurting my feelings nonsense is something out of a Dilbert cartoon and should've been ancient history by now, not promoted as some sort of superior/modern/good approach.

I hate open plan offices. The collaboration argument is BS, because I can collaborate just as well when sitting in a cubicle as I would when in an open plan environment. And, as a matter of fact, the cubicle (or some other) setup would probably be better because we could huddle around someone's desk as necessary to discuss anything that needs to be discussed, then go our separate ways to work on what needs to get done. All without the constant tension, anxiety, and noise of an open office environment that completely stalls out any ability to think clearly. The only things that really affect collaboration are proximity, and how well the group can collaborate (can they work well together, do they like each other, have they minimized the effect of any idiot managers and divisive employees, etc).

I hate cubicles as well, but I love silence, privacy, and the ability to uninterruptedly do my work. And the cubicle set up allows that more than open plan environments. Also, most open plan environments are setup such that everyone can see what you are doing (as in they can stand over your shoulder and blatantly watch for no reason, or can end up doing so unintentionally), and in a way that would leave everyone in a state of paranoia thinking you're watching them. Anytime I see something encouraged that heightens fear/anxiety levels like this I start to smell BS. I start thinking that maybe this is exactly what they are up to.

Open plan environments are good for those that like annoying or squeezing others, who constantly need attention, who like sitting close to others, and anyone else that needs to discuss every single thing with someone else before they do it (but it's really that they have an aversion to thinking, don't know what they are doing, and would rather get someone else to do the work (while BSing that they are just being more open and communicative) then take credit anyway). These environments are also great for management, an entity in most companies that's always looking for a way to underhandedly (something they can laugh about like they're so clever for doing it) squeeze more out of people while making it look like they are giving them what they want, and are so nice for doing it. That is, it amplifies so many negative aspects that any good that it brings is overshadowed, and it seems like nothing more than gimmicky, self-serving, overly hyped, faddish nonsense.

Re: The inexplicable rise of open floor plans in tech companies

#110
post #104
post #79

Earlier quoted context omitted.

Agreed. Also, trying not to listen to others conversations about the latest TV shows, etc. whilst trying to code negatively affects productivity and can generate some hostility towards the chattier folks in the office. Good, closed-ear headphones are a must.

know thyself. If proximity distractions are too much, go somewhere else where you can have privacy if you need heightened focus for some block of time - a couch, stay at home, the library, a conf room, etc.

Or... you know... your own office.
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