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T-Mobile Rocks

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Re: T-Mobile Rocks

#101

Post by georgeott »

jrockway wrote: post #94
throwaway9848 wrote: post #84

Ting, Ting, Ting. A thousand times Ting. A customer, not an employee. I won't gush, see ting.com, it's an MVNO on the Sprint network. EDIT: It kind of bothers me that someone downvoted this. It's not like I used an affiliate link or stand to benefit from this. Sorry for sharing :P

I don't think you actually save any money on Ting. Their biggest data plan is 3000M for $55 (with no text messages and no phone service), compared with T-mobile's unlimited everything for $70. The innovation they offer is that if you don't use anything and know you never will, you only pay $6 a month. But then again, I could get you the complete lack of calling, data, and text for $0 a month. You don't even have to b…

Another very happy Ting.com customer here. We paid $150 a month for our 2 smartphones on Sprint. Now we pay $50 a month for both on Ting. Sure, we use wi-fi as much as possible. Our data use is 1gb per month. Could not be happier saving $100 a month!

Re: T-Mobile Rocks

#102

Post by ISL »

throwaway9848 wrote: post #84

Ting, Ting, Ting. A thousand times Ting. A customer, not an employee. I won't gush, see ting.com, it's an MVNO on the Sprint network. EDIT: It kind of bothers me that someone downvoted this. It's not like I used an affiliate link or stand to benefit from this. Sorry for sharing :P

Disclaimer: I liked Ting enough to buy Tucows stock.

My experience with Ting as a customer has been excellent. Rates are great, flexible, and sensible. Customer service has been good. Flexibility with onboarding used and refurbished phones has been easy.

For about what I paid for voice and SMS on Verizon a year ago, we have two smartphones and a hotspot running both a person and some hardware across the country. My tightwad father's adopted the service (his first cell phone), and has since added another line.

T-mobile is starting to do the right things, but Ting already is.

Re: T-Mobile Rocks

#103

Post by wyclif »

tytso wrote: post #64
phaus wrote: post #21

I'm glad that T-Mobile has become a customer focused company in recent months, but let's not forget that just a short while ago, they were just like all of the other major carriers. T-Mobile had a sudden change of heart not because they give a shit about their customers, its because their network wasn't good enough for people to put up with typical carrier bullshit. As a normal carrier, they were losing money and cus…

I've always had really good customer service with T-mobile. I remember once time almost 5-10 years ago when I needed help getting the right AT commands to connect to GPRS using Linux. The help desk heard me use the appropriate technical terms (AT commands, chat script, GPRS, etc.) and immediately forwarded me to the level 3 help desk folks who actually could handle technical questions, and they helped me even when I…

Yes, disagree with the parent for this reason. I've been with T-Mobile since 1999/2000-ish when they were known as VoiceStream (they renamed it T-Mobile in July 2002). That was my personal phone. When I used company-issued phones on AT&T, Sprint and Verizon, the difference was readily apparent: T-Mobile always had better quality customer service than the other carriers, more appealing plans, easier to change plans when you wanted, &c.

Re: T-Mobile Rocks

#104

Post by null_ptr »

I'll like them more when they offer their pre-paid customers the same benefits they have on their post-paid plans. They got a lot of good will because of their recently announced reduced international roaming charges, but "post paid plan" was peppered on every article about that. Give me a break.

Re: T-Mobile Rocks

#106

Post by mahyarm »

MacsHeadroom wrote: post #40
eropple wrote: post #8

Earlier quoted context omitted.

I was using that plan, but I was finding that I didn't really have enough voice minutes (100 was less than I'd need). T-Mobile does throttle after 2GB on that plan, though that wasn't a big deal for me. The big problem for me was that T-Mobile's coverage area sucks; there were whole areas of Boston and Cambridge where I got absolutely no signal. I recently moved to the $45 unlimited-everything plan on Straight Talk,…

So talk using VoIP over 3g/4g and have unlimited minutes. T-Mobile will not throttle until at least 5GB. In my experience they just don't throttle at all though.

VoIP for me over 3G tends to be not nearly as stable as an actual phone call.

Re: T-Mobile Rocks

#107

Post by wyclif »

mortenjorck wrote: post #54
cracker_jacks wrote: post #24

Earlier quoted context omitted.

T-Mobile had a sudden change of heart because they had a sudden change in CEO in 2012. He's the one that's been pushing the 'uncarrier' movement within the company.

John Legere is... interesting. Check out the original 'uncarrier' press event from this summer: http://www.theverge.com/2013/3/26/4148836/stop-bullshit-says... "Carriers are really nice to you... once every 23 months. This is the biggest crock of shit I've ever heard in my entire life. Do you have any idea how much you're paying?" This is not a quote from an angry blog commenter. This the CEO of the United States' fo…

Refreshingly honest, I would say.

Re: T-Mobile Rocks

#109

Post by wyclif »

SwaroopH wrote: post #44

I love T-mobile whenever I am in the US. Coupled with Google Voice and Nexus 4 (LTE works!), I pay way less than an AT&T contract + phone. The only time I was unhappy with their coverage was in my apartment in Mountain View this fall. Apart from that, I've never had to call their customer service. Every time I come back to US, I simply recharge my account online and get going in minutes. I am curious to try out the W…

Curious about the details of the Walmart plan. Anybody?

Re: T-Mobile Rocks

#110

Post by vonskippy »

T-Mobile (should be crushed by) Rocks.

Here on the Western slope they have the worst service of the big four. Here, only people shopping strictly on price choose T-Mobile. They want your business, they just don't want to spend any money on the infrastructure to make it even marginally acceptable.

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