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HipChat releases native app for Mac

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Re: HipChat releases native app for Mac

#101

Post by __david__ »

pbiggar wrote: post #91
__david__ wrote: post #81

Earlier quoted context omitted.

I hear what you're saying, but, come on! apt-get install ejabberd 5 minutes of conf file tweaking and you're done. Seriously that's it! I did this about 8 years ago and haven't touched my setup since. There's pretty much zero maintenance to do with an XMPP server.

What happens when ec2 shuts down the machine with jabber on it? When there's a memory spike in the middle of your vacation and no-one can send messages? Etc, etc, etc

You turn the machine back on? Switch to a server provider that doesn't randomly shut your machines down?

What do you do when hipchat's severs are down? Twiddle your thumbs and wait for it to magically come back? At least if it's your server you can actively fix it instead of waiting for someone else to do it…

Re: HipChat releases native app for Mac

#102

Post by eddieroger »

sosuke wrote: post #70
nvr219 wrote: post #64

Why is hipchat comparing to Office Communicator rather than Lync? Lync has Android and iOS apps.

Lync iOS app hasn't ever worked really well for me, it works in emergencies but I don't use it when I can avoid it.

It really is crappy. I fall offline all the time, with no explanation. At least I know I'm off, though - the guy who sits next to me continues to appear available on his machine, but is offline to the rest of us. It's a nightmare.

Re: HipChat releases native app for Mac

#103

Post by dreamdu5t »

potatolicious wrote: post #68
subpixel wrote: post #48

Earlier quoted context omitted.

I've never really had a thorough introduction to IRC. Is it correct to assume that it's 100% ephemeral, that all conversations, questions, answers are gone when you log out? If that's the case, I'm puzzled as to why it would maintain so much traction when the record of communication can be so valuable (e.g. people searching the log vs asking a question that has been answered many times... )

It's common for people to log channels - either directly via the server or via a bot that sits in the room and just records everything. Logs can be exposed via various web frontends, most of which are pretty limited feature-wise. Most IRC clients do not log out of the box, so direct messages from other users are easily lost unless you go out of your way to make sure - the server does not do this logging for you.

Both Pidgin and Adium log IRC out-of-the-box, by default.

Re: HipChat releases native app for Mac

#104

Post by rajivm »

lobster_johnson wrote: post #57
plasma wrote: post #56

Earlier quoted context omitted.

HipChat has the concept of a "notify" flag for every message you send via the API. Notified messages make a ding sound in chat, flash the task bar, etc. For my HipChat setup, build logs are silent (and don't disturb anyone), but a notification that a deployment failed has the "notify" flag set to gain everyone's attention.

Sure, I get that. But what if a deployment failed for an app that you are not interested in (because you're not working on it) and don't want notification about it?

You have the notification goto the room for the relavent Team/Project. Then only people who are in those rooms (even when offline!) get those notifications.

Re: HipChat releases native app for Mac

#105

Post by fishtoaster »

plg wrote: post #96

pay a monthly fee for group chat; happens on someone else'e servers; for the love of all that is holy, this exists already doesn't it?? and for free?? It seems "web 3.0" is all about making tarted up existing free software with hipster interfaces, selling it for $$$, and putting it "on the cloud" (i.e. on someone else's machines). I know this is the way the world seems to be moving (backwards, back to the 1970s if yo…

Hipchat for 20 users is $40/month. If a single programmer on that team making $40/hr or more spends an hour setting up a "free" solution (an irc server, for example), that team loses money. Getting a free solution set up with all of hipchat's niceties across multiple platforms (and a web interface) will usually take longer than that.

Re: HipChat releases native app for Mac

#106

Post by lobster_johnson »

rajivm wrote: post #104
lobster_johnson wrote: post #57

Earlier quoted context omitted.

Sure, I get that. But what if a deployment failed for an app that you are not interested in (because you're not working on it) and don't want notification about it?

You have the notification goto the room for the relavent Team/Project. Then only people who are in those rooms (even when offline!) get those notifications.

As I said, I work on about 8 codebases concurrently (shared across just two or three projects). I can't have 8 chat rooms open, that's just silly. Every time I want to find a window I will have to cycle through them.

Re: HipChat releases native app for Mac

#107

Post by rajivm »

lobster_johnson wrote: post #53
pbiggar wrote: post #50

Earlier quoted context omitted.

We dont do that at all, though I'm 90% sure the hipchat API supports that. What I meant was, when a team member wants to contact me personally, they put @pbiggar in front, and Hipchat will give me a notification for that, but not all the other messages.

Yes, Campfire likes that, too. I'm talking about automated messages, though. What I'd like is to have a list of project names I am interested in, let the bots use the project names in their messages, and then have the client ping me when something interesting is mentioned. Propane has custom mention support where you can enter a bunch of strings, but it doesn't really work.

Use different rooms (with relavent people in each room), or make your bot smarter (we do both). You could easily make it so a given user could 'subscribe' to a project by sending a message to the bot. i.e. '@companybot subcribe xyz-service'. Then have the bot keep track of those and automatically at-message the interested people upon failures etc. IMO opinion, different rooms are still better, because it brings everyone together when there's an issue also, but it depends how large an organization you have.

Re: HipChat releases native app for Mac

#108

Post by rajivm »

Hilyin wrote: post #7

Its cool and all, but I don't think I could convince my company (and probably any other) that its worth $2/user. I think maybe there should be plans that can be hosted on the company servers. Maybe a 1 time fee to license the software and then support plans or 1 time support costs?

If it improves your productivity more than $2 a month, then its more than worth it. For us, it was a no-brainer after we started using it. Giving everyone access to everyone both asynchronously and real-time is so powerful. We used IRC and Campfire before, and neither gained as broad adoption internally.

Re: HipChat releases native app for Mac

#109

Post by lobster_johnson »

rajivm wrote: post #107
lobster_johnson wrote: post #53

Earlier quoted context omitted.

Yes, Campfire likes that, too. I'm talking about automated messages, though. What I'd like is to have a list of project names I am interested in, let the bots use the project names in their messages, and then have the client ping me when something interesting is mentioned. Propane has custom mention support where you can enter a bunch of strings, but it doesn't really work.

Use different rooms (with relavent people in each room), or make your bot smarter (we do both). You could easily make it so a given user could 'subscribe' to a project by sending a message to the bot. i.e. '@companybot subcribe xyz-service'. Then have the bot keep track of those and automatically at-message the interested people upon failures etc. IMO opinion, different rooms are still better, because it brings every…

We don't have a bot. Every service that does notification uses the native plugin to do so; Errbit has a Campfire plugin, Jenkins has one, etc.

While we could possibly write a custom bot that centralized everything and tied all the services together, that is going to be a fair amount of work for something that ought to exist already.

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