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A Short Rant About Working Remotely

ericfarkas.com

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Re: A Short Rant About Working Remotely

#101
post #73

Earlier quoted context omitted.

co-located teams in team-room like settings are much more productive Whenever I've seen this done, the very best employees leave. I am a firm believer that you can train yourself to hop in and out of a reasonable facsimile to the "zone" in much less than 20-30 minutes (I do it all the time)[1]; but the level of distraction of the warroom type environment massively favors your more extroverted engineers. My experience…

Most importantly, not every project (nor startup, nor business) needs "the very best" engineers. Not every startup is changing the world, and even among the ones that are I'm sure you can pick out a few that aren't solving massively complex technical challenges that will be discussed in lecture halls for decades. The majority of good startups are just making money (sometimes not even that) until they get acquired. Se…

> Secondly, you're assuming that the best developers are going to be more introverted than the developer culture/profession as a whole, which I don't think is accurate.

I don't think that's the assumption at all. My personal experience is, unless you happen to be located where one of the "best" developers is, they simply won't move. So you have your choice of them working remotely, being lucky, or not hiring them.

Re: A Short Rant About Working Remotely

#102

Who are you to say they don't understand their own business process and culture well enough to determine that remote employees aren't a fit for them? I've worked with several remote team members, and it's always been frustrating. Why aren't you answering your phone? Why haven't you responded to that email I sent you 5 minutes ago? Are you even at your computer right now? Hello??? Communication is extremely important…

[deleted]

Re: A Short Rant About Working Remotely

#103

(lightly edited copy of my usual plea for evidence on this topic ;-) Pretty much all the evidence (rather than anecdote) I can find shows that co-located teams in a single team room environment are the most productive - all other things being equal. (And I'm saying this as somebody who spends a lot of their time working from home, and talking to other folk over Skype, etc. There are reasons for telecommuting - person…

A lot has changed in the last few years-- with modern tools (Skype, Google Hangouts, IRC, GotoMeeting), it is possible to not only almost entirely replicate being co-located, but to even enhance productivity by spinning out ad-hoc co-located teams to solve individual problems.

Need to have a concentrated task force from 5 various departments? No problem, it's a click away-- no need to book a meeting room, take all your gear (disrupting your workspace) and try to collaborate away from your desk in a mutual location.

Currently I sit beside people working that I previously worked on the same project with, but have now slightly diverged from. Trying to come up with a perfectly co-located office plan wouldn't work, because some number of people couldn't help but be misplaced. Not to mention we'd have to do it every few days!

Re: A Short Rant About Working Remotely

#104
post #26

Earlier quoted context omitted.

I think that depends on your process and team culture. My current team is remote and we aren't fragmented. For most remote teams all it seems to take is a daily status meeting and a chat room.

I am beginning to feel even a daily status meeting is too much - I would much prefer to take on tasks of around a couple of days, and when done, demo. Otherwise just skype and chat keeps one in touch (I would be tempted to mandate a person to person chat for each team member to each)

I am beginning to feel even a daily status meeting is too much - I would much prefer to take on tasks of around a couple of days, and when done, demo.

I feel the same way. Often times I really have nothing meaningful or relevant to share with the team on a daily basis.

"So yeah, that feature we all agreed would take about 3 days to complete? Welp, it's day 2 and I'm still working on it. Progress is good."

Any other details further than that are not of any significant interest to anyone else in the meeting because they all have their own tasks that they're focused on that week. People argue that these daily status meetings help identify problems early on but whenever I run into an issue, big or small, I don't wait for tomorrow's status meeting to rectify it I just immediately start a discussion in the chat room. Obviously this requires trusting your co-workers to not hide potential issues/blockers but if you're not trusting your team than there's bigger issues to deal with that daily status meetings aren't going to help you with.

That said, the benefits of a daily status meeting is all very dependent on the type of project and the amount of collaboration the tasks require.

Re: A Short Rant About Working Remotely

#105

Earlier quoted context omitted.

> Why aren't you answering your phone? Why haven't you responded to that email I sent you 5 minutes ago? Are you even at your computer right now? Hello??? You're confusing people who are bad at communication with working remotely being bad . Maybe you've never worked in an office environment with someone who has the same issues, but they're by no means alleviated merely by having their ass in a particular chair. > Or…

> From the employee point of view: Is your business so special I should sell my house, pull my kids out of school, and move so I can work for it? Do you really want to pay me the 50% pay differential I'd need in order to live in your higher-cost-of-living and lower-quality-of-life area? Is your (presumably internet-focused) company so incompetent it can't manage to use the same systems that we use in our day to day w…

> People make those choices knowing it limits their career options. Since when are companies expected to accomodate every lifestyle and location employees might desire? That's pretty self-centered.

Companies make the choice not to hire remote workers knowing it limits their hiring options. Since when are workers expected to accomodate every workplace and management decision an employer might desire? That's pretty myopic.

> Why would you need closed circuit TV for team members who are all sitting in an office together? Is there something difficult to understand about tying to create an on-site presence for a remote employee? There are companies that already do it.

My point is that it's beyond the pale for anything reasonable. You don't record your offices 24/7 or install keyloggers on your computers, I hope, why would you expect anything different remotely? Can you really not measure effectiveness and communications skills except via panopticon?

Re: A Short Rant About Working Remotely

#106

Who are you to say they don't understand their own business process and culture well enough to determine that remote employees aren't a fit for them? I've worked with several remote team members, and it's always been frustrating. Why aren't you answering your phone? Why haven't you responded to that email I sent you 5 minutes ago? Are you even at your computer right now? Hello??? Communication is extremely important…

> Why haven't you responded to that email I sent you 5 minutes ago?

WTF? What kind of person checks their email every 5 minutes and gets any work done?

> If I need to ask a teammate a question, I turn my head slightly to the left and ask them.

How is that a sign of productiveness? If anything this is an argument for working remotely. Read PG's essay on Maker's Schedule: http://www.paulgraham.com/makersschedule.html

Re: A Short Rant About Working Remotely

#107
post #85

Who are you to say they don't understand their own business process and culture well enough to determine that remote employees aren't a fit for them? I've worked with several remote team members, and it's always been frustrating. Why aren't you answering your phone? Why haven't you responded to that email I sent you 5 minutes ago? Are you even at your computer right now? Hello??? Communication is extremely important…

> If I need to ask a teammate a question, I turn my head slightly to the left and ask them. Avoiding this is the primary reason I like working at home. Getting distracted by things like that are a productivity killer for me.

Because team work is all about you, right? Quite a myopic view. How dare anyone try to increase the productivity of the team by stealing precious seconds from you!

Teams are more productive when they're in the same location. That is a fact. Your individual productivity may suffer at times, but the team will do better overall if you all work together in one location.

Re: A Short Rant About Working Remotely

#108
A few notes from someone who's worked remotely roughly 60% of the last 10 years -

1) Most investors know that startups are generally at a disadvantage with a remote team and give founders shit for hiring remote people. I've found thats one of the reasons early stage folks don't hire more remote people. And there is some truth to being more creative with a team around you... if the team is awesome. Also communication is infinitely easier when you can walk over to someone and ask them a question rather than wait for them to respond to an email

2) Working remotely when you are self-directed and not under tons of pressure, really does lead to awful productivity. At home there are just so many ways to procrastinate

3) However, you can be more productive from home when on a tight deadline. No coworkers bugging you and the music cranked however loud you want, working whatever hours you want means laser-focus for some people.

4) A good checkin routine is key. I've been most productive and been in productive remote teams when there is a routine like a morning "standup" call, and maybe an afternoon call. A good ticket tracker is crucial. Working for folks who use the phone a lot tends to have the most productive outcome

5) There are a lot more small companies who use all remote workers than you think. But they hide in the shadows, and typically are very unsexy cashflow oriented businesses, not venture backed startups. If you're willing to work for consulting businesses that do boring backend for big corps you can find good remote work. But if sexy startups are your thing, expect to get a lot of hesitation until you really prove yourself...

6) Change environments. Sometimes the house can stagnate - spend part of your day in a coffee shop, lease a desk in a cowork space etc and change up workspace once in a while. It helps me at least

Re: A Short Rant About Working Remotely

#109
I have a new startup, two cofounders and a remote full time engineer. Things are working splendidly, but the reason is in large part because of how well we communicate. Yes, of course chat, video conferences, and email are important.

But I think our wiki pages and pull requests are what make it work. We also have been making information dense screencasts for each other. I'm going to be so bold as to say a remote engineer has forced us to work in a way every engineering team should.

I'll have more to say about this soon enough :)

Re: A Short Rant About Working Remotely

#110
Let me flip this over. If 99% of companies say they don't do remote, maybe the issue is you and not them... Bear with me, because this isn't an attack on you. :D Take someone that's been married and divorced 4 times. Who would you say the problem lies with, the divorcer or the divorcees?

If you want to work remotely you're fighting an uphill battle. Most managers/employers know how to manage face-to-face. Remote management is a skill that many haven't learned yet. It is possible as you mention, however both of those work places are VERY progressive.

If you want to work remotely, sell the benefits of remote working to your employer. Make them confident that you're able and capable of doing remote work. Sell it! I contracted a best friend this summer to work remotely. I had confidence in the outcome because I trusted him. If you can sell that to an employer - how much more likely are you to get what you want?

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