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Intuit to lay off over 3k employees to refocus on AI

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Re: Intuit to lay off over 3k employees to refocus on AI

#101
post #95

Earlier quoted context omitted.

I WAS a happy TurboTax customer for over 33 years, until this year when I used HR Block TaxCut to file my 2025 returns. Intuit insisted that only Windows 11 would be supported, for no technical reason whatsoever. I assume they got a payoff from Microsoft for doing this. So now I see they're laying off 3000 employees and wonder if it has something to do with poor sales of TurboTax because of their lame policy.

> for no technical reason whatsoever Bold of you to state that without anything to back up your claim. Maybe it’s true, maybe it isn’t, but you shouldn’t state it as fact unless you have information backing it up

Name one feature of Windows 11 that could be so mandatory to a web app inside an electron shell, that it couldn't run on windows 10?

Re: Intuit to lay off over 3k employees to refocus on AI

#102

Intuit lobbies to keep our complex tax code for the benefit of their revenue. Intuit is a parasite. If they could go ahead and lay off the rest of their workforce and fold it up that would be great. My favorite Intuit experience was hiring one of their ex engineers to convert my QuickBooks file back to the last version that didn’t require a subscription which they intentionally tried to make impossible. Double entry…

Recently needed to start tracking expenses for a new business I started. Sole prop, no payroll to fuss with.

I literally reached for the oldest version of QB I had available. 2014! Greatest experience of my life. Brought back memories of when Intuit didn't suck. I despise what they've done to QB Desktop over the years...they have been torpedoing it for a while so people are left to move to Online. I like QB Online. But their Fast, old versions of QB Desktop are pure bliss.

Re: Intuit to lay off over 3k employees to refocus on AI

#103
post #41
post #32

Earlier quoted context omitted.

I've been using it out of laziness because I know it will import the previous year. But it is pretty buggy and getting worse, they clearly want you to move off the desktop software. If you look at the actual generated tax forms, there's a lot of extra pomp around filling out some pretty trivial forms and worksheets. If they cut the desktop software I think I will just move to something like https://www.freetaxusa.com…

I made the switch to FreeTaxUSA from H&R Block online this year. It was very easy and I'm kicking myself for not doing it sooner. You can upload your previous year's PDF from your other software to import the data.

It's been good for so long I hope it doesn't get popular and go to shit. Free federal return and $15 state return if needed. If Intuit died tomorrow the world would be a better place.

Re: Intuit to lay off over 3k employees to refocus on AI

#104
post #96

Earlier quoted context omitted.

We don't have one. Are you talking about Direct File? The Trump admin killed it, though it was successfully nerfed from the start anyway by the Intuit and H&R Block lobbyists -- you couldn't even itemize deductions, or have 1099 income. If your taxes were that simple, you didn't need software, you could do your taxes with the 1040EZ form, a pocket calculator and 10 minutes. Note: If you're just taking the piss becaus…

FreeTaxUSA is pretty close. I live in a no tax state so it is completely free. I think state tax is $15. Hate to sound like a shill, but they've been great. I have a more complicated return than most, but not everyone, and it handles it all(multi-state, capital gains/losses and rollovers, depreciations, etc). The only thing I wish they'd change is the name. It sounds scammy. I actually have started agreeing to their…

It's great but they don't handle AMT so I had to use TurboTax this year.

Re: Intuit to lay off over 3k employees to refocus on AI

#105
post #95

Earlier quoted context omitted.

> for no technical reason whatsoever Bold of you to state that without anything to back up your claim. Maybe it’s true, maybe it isn’t, but you shouldn’t state it as fact unless you have information backing it up

Name one feature of Windows 11 that could be so mandatory to a web app inside an electron shell, that it couldn't run on windows 10?

A big feature for Microsoft is you have to pay them lots of money to still run supported Windows 10. Are you paying Intuit too? Probably not.

I say again this is really a filter against "high support" customers because most of them are not technical and running derelict setups.

Re: Intuit to lay off over 3k employees to refocus on AI

#106
post #96

Earlier quoted context omitted.

Why pay for tax software? What's wrong with the free tax submission website?

We don't have one. Are you talking about Direct File? The Trump admin killed it, though it was successfully nerfed from the start anyway by the Intuit and H&R Block lobbyists -- you couldn't even itemize deductions, or have 1099 income. If your taxes were that simple, you didn't need software, you could do your taxes with the 1040EZ form, a pocket calculator and 10 minutes. Note: If you're just taking the piss becaus…

> you could do your taxes with the 1040EZ form, a pocket calculator and 10 minutes.

Shouldn't the correct way to file simple taxes be to just accept (sign) a value? Why is any arithmetic needed at all? Doesn't the tax authority know the numbers (What you earned, how much you paid in taxes) and they could figure out what you owe automatically?

I've just "accepted" or "signed" my tax return (not in the US obviously) for at least the last 15 years so I might underestimate some complexity here. The key idea behind it though is that nearly all deductions are automatically and unambiguously applied, already when the cost is charged in most cases. So they're always already done when I file my taxes. And the key to that is making sure the tax law is written with this in mind.

Re: Intuit to lay off over 3k employees to refocus on AI

#107

Why are other outlets quoting the CEO as having said that the layoffs have "nothing to do with AI"? Is TC distinguishing between using AI versus building AI products? > "None of it had to do with AI," Goodarzi told CNBC's Jim Cramer on "Mad Money." "Everything was about how do we become more effective." https://www.cnbc.com/2026/05/20/intuit-ceo-says-companys-17p...

Seriously, the article says exactly the opposite.

The article was written by AI

Re: Intuit to lay off over 3k employees to refocus on AI

#108

Earlier quoted context omitted.

> except that the entire law isn't defined in one place > These things are knowable There are absolutely undefined, unknowable areas of law that are waiting on future SCOTUS decisions to be defined. Heck, we can’t even rely on past SCOTUS decisions. Even in extremely well-defined law like whether LEO’s have valid PC to search someone during a traffic stop, two different judges in the same district will disagree and a…

I agree. I just mean, you can pretty well know today's state , at least hypothetically. But you better be watching tomorrow's legal news to see if anything important changed.

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Re: Intuit to lay off over 3k employees to refocus on AI

#109

I'm a happy TurboTax customer for over 25 years. The standard workflow of TurboTax hasn't changed much. You go through a work flow filling out forms. I don't use any of the OCR and little of the importing. I'm happy to type in numbers from forms myself. So normally I wouldn't have any use for AI, but they added it anyway. This year I asked it a couple of "Why" and "What If" questions, and it was actually useful. If i…

Finally being able to stop paying Intuit $150 every year as a reward for their lobbying against tax code simplification and free e-file is one of the most exciting possibilities for AI imo

Re: Intuit to lay off over 3k employees to refocus on AI

#110
post #109

I'm a happy TurboTax customer for over 25 years. The standard workflow of TurboTax hasn't changed much. You go through a work flow filling out forms. I don't use any of the OCR and little of the importing. I'm happy to type in numbers from forms myself. So normally I wouldn't have any use for AI, but they added it anyway. This year I asked it a couple of "Why" and "What If" questions, and it was actually useful. If i…

Finally being able to stop paying Intuit $150 every year as a reward for their lobbying against tax code simplification and free e-file is one of the most exciting possibilities for AI imo

To have the tax code easily dealt with and returns filed by IRS's own software will be a happy day. At that point maybe most of Intuit's employees can find other jobs.
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