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Claude.ai unavailable and elevated errors on the API

status.claude.com

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Re: Claude.ai unavailable and elevated errors on the API

#101

Post by flowerthoughts »

> We are continuing to work to resolve the issues preventing users from accessing Claude.ai, and causing elevated authentication errors for requests to the API and Claude Code.

What are you doing with the authentication servers? This isn't the first downtime I've seen caused by that.

Re: Claude.ai unavailable and elevated errors on the API

#103

Post by andyjohnson0 »

They can't fix it because the thing that they need to fix it is the thing that doesn't work. /s

But seriously: while I don't use Claude, this issue of perceived unreliability seems to be approaching the point of existential risk for Anthropic. Whats the theory about why they're struggling? Compute capacity? Load? Lack of focus on SRE?

Put it another way: is their downtime due to something fundamental about serving inference, or just bad engineering choices? Given their resources, it seems astonishing.

Re: Claude.ai unavailable and elevated errors on the API

#104

Post by shimman »

smt88 wrote: post #70
noosphr wrote: post #64

Earlier quoted context omitted.

A single nine so far. If github is any guide thing will get worse.

Why would Github be a guide? It's also terrible, but it's a radically different stack from an unrelated company

GitHub, along with MSFT in general, have massive copilot mandates where workers are being shamed into using slop tools to fix serious on-going issues. GitHub seems wholly incapable of resolving their issues: money isn't a problem, talent isn't a problem, but business leadership is definitely a major problem.

Look at how other companies are suffering massive outages due to LLMs too like AWS and Cloudflare. Two companies that use to be the best in the industry at uptime but have suddenly faltered quite quickly.

Companies that have even worse standards will quickly realize how problematic these tools are. Hopefully before a recession because this industry seems to be allergic to profitable businesses and leaders that have been around since ZIRP have shown zero intelligence in navigating these times.

Re: Claude.ai unavailable and elevated errors on the API

#106

Post by bborud »

I have been keeping an eye on the outages. This is why I am looking more deeply into what I can do with self-hosted models. When I see people who want to build products on top of these services I can't help but think that people are mad. We're still a long way from these services being anywhere near stable enough for use in a product you'd want to sell someone.

Re: Claude.ai unavailable and elevated errors on the API

#107

Post by 2ndorderthought »

justrunitlocal wrote: post #89

We've been running our 10 dev org on 8 H100s on open models (with some tweaks). Sure they aren't as good as the big providers but they 1. don't go down 2. have pretty damn high tok/s. It pays for itself. Posting with a fresh account because I'm not supposed to share these details for obvious reason. If you want help on setting this up, just reply with a way to reach you.

This is the actual answer. Man I hope to find a company like yours sometime soon. I am sick of all the issues with having 3rd party IP generation

Re: Claude.ai unavailable and elevated errors on the API

#109

Post by AtNightWeCode »

The uptime with Claude is poor. I use it for workflows more or less 24/7. It is often unreliable. Fine, it is cheap. What I really dislike is the uneven quality of the service. Clearly it does NOT work as stated. Opus 4.7 sometimes give ancient code back. Just the other day it even stated that the latest version of Opus was 4.5 and 4.x something for ChatGPT.
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