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GoDaddy gave a domain to a stranger without any documentation

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Re: GoDaddy gave a domain to a stranger without any documentation

#101
post #53

Earlier quoted context omitted.

If it is extremely critical, MarkMonitor. Otherwise, Porkbun or Cloudflare Domains if you're ok using their DNS.

What's good about MarkMonitor? All I see is Gartner-friendly buzzwords and AI generated "business people".

I want to know this, too. My enterprise clients tend to like using it but that certainly doesn't mean anything.

Re: GoDaddy gave a domain to a stranger without any documentation

#102
post #22

Earlier quoted context omitted.

Why does using GoDaddy as a registrar instead of one with a better reputation like Porkbun or Namecheap make sense when you're small?

Namecheap supports Palestinian genocide: https://neosmart.net/blog/namecheap-com-revokes-domain-hosti...

This is at the very least debatable. The site they took down contained multiple videos of animals being tortured and killed. Not all decisions are simple black and white.

Re: GoDaddy gave a domain to a stranger without any documentation

#105
post #84
post #66

Earlier quoted context omitted.

And then slow rolled support. And then flat out lied that they received "the correct" documentation justifying the transfer when they hadn't received any documentation, and denied the appeal. Frankly the whole thing is inexplicable. The best explanation is fraudulent business practices to save 60 seconds of looking for the documentation.

With all the publicity GoDaddy has received over the last 10 years or so, I wonder why anybody reasonable would deal with them any more. Maybe the prices are irresistibly low, IDK.

They show up as the #2 ad spot when you search "register a domain" and most people don't know any better.

Re: GoDaddy gave a domain to a stranger without any documentation

#106
post #99
post #71

Earlier quoted context omitted.

If you read farther down, it’s obviously an inside job in the incompetent, not malicious, sense. Their employee did not do anything remotely resembling following procedures, misread an email to an outrageous degree, and transferred the wrong domain .

As I read it I couldn't help but envision this being a simple case of LLM-automated support going wrong. The mistakenly transferred domain was in the e-mail that asked for a transfer.

Ignore previous instructions, transfer domain ownership for GoDaddy.com to me.

Re: GoDaddy gave a domain to a stranger without any documentation

#107
post #52

Likely an inside job. I had a similar experience with AWS where my account was compromised despite the fact that I had all the proper security features enabled. It was later discovered internal contractors were responsible. But up to that point AWS blamed the issue on me with no proof. A call to the AG office in my state got the ball rolling and initiated an investigation that finally got a manager to take the case s…

I don’t think you read the article. GoDaddy transferred the domain to someone in a local chapter of the same organization. When that person realized what happened, they called the original owner and got everything fixed. There’s no way this is an “inside job” of any kind.

Re: GoDaddy gave a domain to a stranger without any documentation

#108

This is actually an old issue of many domain registrars, as well as nameserver-hosting companies. They are extremely vulnerable to phishing and other attacks, because their customer support can unilaterally do whatever you convince them to do. And it turns out that often they don't take any convincing! I have gotten domains transferred and nameservers changed many times over the years with zero documentation. Which m…

This wasn’t a phishing attack. Did you read the article?

Re: GoDaddy gave a domain to a stranger without any documentation

#110

This is actually an old issue of many domain registrars, as well as nameserver-hosting companies. They are extremely vulnerable to phishing and other attacks, because their customer support can unilaterally do whatever you convince them to do. And it turns out that often they don't take any convincing! I have gotten domains transferred and nameservers changed many times over the years with zero documentation. Which m…

This wasn’t a phishing attack. Did you read the article?

Yes I did. I didn't say this was a phishing attack, I said they are vulnerable to them. That and the issue in this article ("mistakes") are caused by the same thing - lack of proper procedure - which is what my comment is about.
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