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Uber’s Anthropic AI push hits a wall

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101–110 of 114 posts

Re: Uber’s Anthropic AI push hits a wall

#101
post #86

Earlier quoted context omitted.

Is there an xyz's law for this yet? Will add - lines of code (as long as you don't believe code is the product/output).

There's Goodhart's law: "When a measure becomes a target, it ceases to be a good measure."

There it is. Thanks!

Re: Uber’s Anthropic AI push hits a wall

#102

Earlier quoted context omitted.

Maybe the lesson here is we shouldn't rely on the guys selling picks and shovels when determining if we should be buying picks and shovels.

I’m the CEO of a hot dog company. I’ve worked on hot dogs for 10 years. And I wasn’t prepared for what I’ve just seen. Your life is about to change. So what can you do? Buy as many hot dogs as you can. Buy stock in hot dog companies.

I build bicycles. I was shocked when our internal team built a bicycle that goes to the moon

We are afraid to release it to the public! And thus we are shutting down the company. We don't want humans polluting Moon and the atmosphere and space!

Re: Uber’s Anthropic AI push hits a wall

#103
post #57

Look, we're using Uber Eats to order food for "free food Tuesdays" in our office. I'm struggling to not puke using their interface, and a couple of times I gave up ordering even though it was free. Every click can take 2-5 seconds to be processed, without any indication. Menus glitch. I once got 2 copies of my order because I rage-clicked the "Finish" button several times. So you're trying to do high-end AI when you…

I previously worked at Uber and there were constantly internal complaints that went unheard regarding the enshittification of the UI. Since Uber really hasn't had much innovation going on in the last few years, (imo) frontend teams are forced to justify their existence/employment by adding changes to the UI that look great on paper but in practice are not.

As for all the associated bugs, it's inexcusable and I'm still unsure how most of them even get by QA. Engineering culture there has gone downhill; I saw the majority of great engineers leave during my tenure after being fed up with the endless cronyism + promo-project culture.

Re: Uber’s Anthropic AI push hits a wall

#104
post #11
post #8

I see things like 2 sentence menu summaries in Uber Eats that are completely off in tone. A quick sample from my app right now: “Authentic Caribbean Flavours. Jerk Chicken, Curry Goat, and more. A vibrant culinary journey awaits.” - local Caribbean place “Customisable burgers with 250,000+ toppings. Hand-cut fries and rich milkshakes await.” - Five Guys “Authentic Indian cuisine bursting with rich flavours. Perfect f…

Aside from the hilarious "250,000+ toppings" error, these summaries seem... fine? I would be unsurprised to learn that a human came up with them, even. Seems like pretty common/standard marketing copy.

This looks like a false advertising and in this case they can't blame it on the "human error".

Re: Uber’s Anthropic AI push hits a wall

#105
post #89
post #13

Earlier quoted context omitted.

Maybe each one is fine in isolation - what doesn’t come across from the sample is that every single one is practically the same. If you have Uber Eats, open up the app and look through the summaries for a bunch of restaurants and you’ll see what I mean. And besides that, this just feels like something nobody asked for that probably doesn’t sell more food compared to, for example, more pictures.

Most restaurant food is all the same though because they buy everything from Sysco.

That's like saying most home cooking in the country is the same because everything comes from Walmart/Kroger/Meijer.

Re: Uber’s Anthropic AI push hits a wall

#106

Earlier quoted context omitted.

> But why does Uber need to spend 3.4B on injecting a useless blob of text They didn't. 3.4B was their total R&B cost. Don't blame AI for your human hallucination.

Why does a fast food delivery service need a research arm in the first place? It's not exactly rocket surgery.

R&D is literally what built uber and uber eats. Research to determine the product and _development_ to build it.

Re: Uber’s Anthropic AI push hits a wall

#107
post #62
post #12

Holy misleading headlines Batman. They're not spending $3.4B on solely tokens for Anthropic are they? I don't think so... If anything the CTO is just saying, we're blowing through token budgets way faster than expected as the uptake is so immense. I think that's right from what I've seen. Once people get it, they start using AI for everything. Obviously that's not going to be sustainable forever. I do think we're goi…

Why would that not be sustainable forever? Over the long run the price per token is likely to decline as both hardware and software gets more efficient.

It’s being subsidized by investor cash bonfires right now isn’t it? TBD if it gets cheap to operate before those run out.

Re: Uber’s Anthropic AI push hits a wall

#108
post #89

Earlier quoted context omitted.

Most restaurant food is all the same though because they buy everything from Sysco.

That's like saying most home cooking in the country is the same because everything comes from Walmart/Kroger/Meijer.

No, you're missing the point. A lot of casual restaurants aren't even really cooking any more. They just heat up prepared food purchased from Sysco.

https://www.thenation.com/article/society/restaurant-consoli...

Re: Uber’s Anthropic AI push hits a wall

#109
post #62

Earlier quoted context omitted.

Why would that not be sustainable forever? Over the long run the price per token is likely to decline as both hardware and software gets more efficient.

It’s being subsidized by investor cash bonfires right now isn’t it? TBD if it gets cheap to operate before those run out.

So what? Even if investor cash runs out the price of compute capacity always declines over the long term.

Re: Uber’s Anthropic AI push hits a wall

#110
post #61
post #4

Earlier quoted context omitted.

The main question is: what is demand elasticity for software? If it low, and lower prices won’t generate much new demand, we should expect AI to improve engineering productivity, and for companies to reduce staff. If it is high, then we should see companies hire more engineers, increase output and lower prices (and earn more).

Every time the cost of software development has gone down due to higher level tools we've gotten higher software budgets, more software developers, and more released software. Demand appears to be effectively infinite.

My experience in non-software orgs was they always want more then they can get, and in software/service companies customers always want more.
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