We need to extend the ADA to protect people who are not technologically-abled.
Good luck with that under the current administration.
81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone
101–110 of 500 posts
Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone
#102Earlier quoted context omitted.
What? We sold tickets for literally decades upon decades before smartphones came out. Of course you can do it, it's already been done!
Decades upon decades of holograms and watermarks on tickets to make them unforgeable. But it keeps getting easier to forge them. Meanwhile ticket prices keep increasing (venue space is one of the last things that's truly scarce) and the incentives for forgery keep increasing. Even if we could make them truly unforgeable, people generally want electronically transferrable tickets. How do you propose to do this?
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Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone
#103Earlier quoted context omitted.
Can we make things so that you don't need a smartphone? I don't think this is as trivial as you're making it out to be. Having a non-exfiltratable bearer token is really really hard. In order to present a zero-knowledge proof of the possession of a token you need to have some sort of challenge-response protocol. The simplest one, and the one in most common use (such as this) is a time-based method, where the shared k…
Yet, somehow Major League had been selling tickets just fine for more than a century without smartphones.
It's a moving target. Forging tickets has gotten easier and easier, and as tickets get more expensive it becomes more and more lucrative. Law enforcement is generally not helpful for this sort of petty larceny so they are looking for structural ways to prevent it.
In past eras they used holograms and watermarks and special papers in an attempt to prevent forgery but these methods keep getting challenged by an ever more sophisticated criminal element. Moving into cryptographically secure methods is the last barrier here.
They could also rely on the state to match identities to tickets, but this approach does not scale and is frankly undesirable for the majority of people anyway.
Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone
#104From my quick research online, it seems they've gone digital-only for season tickets because they don't want people just reselling them to turn a profit. They want actual season-long fans, so now if you transfer too many games they can track it and ban you. This is essentially anti-scalping. There's a legit justification. You can still buy paper tickets at the stadium for a single game. But not for season passes anym…
IMO, the right thing to do is grandfather in any existing season ticket holders, if they ask. Have them go to a specific entrance where someone can check an ID and mark them off a list. Simple job for an intern or whatever.
Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone
#105From my quick research online, it seems they've gone digital-only for season tickets because they don't want people just reselling them to turn a profit. They want actual season-long fans, so now if you transfer too many games they can track it and ban you. This is essentially anti-scalping. There's a legit justification. You can still buy paper tickets at the stadium for a single game. But not for season passes anym…
> you have to cut off previous technologies because virtually everyone's moved to something better.
It’s hard to argue that having to manage a smartphone and its ever-changing apps and UI flows for purchasing and handling tickets, is simpler than buying a paper ticket with paper money. Is it really better?
Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone
#106Earlier quoted context omitted.
The problem with this argument is that forcing people to use technology, without proper training and against their will, introduces them to risks as well. Anyone with older parents/family can tell you the harms that come with phishing and other fraud scenarios that cost more than just accommodating people not using technology, both at the micro and macro level. Insulting people and bullying them into technology adopt…
Im going to be harsh, sorry. In this case nobody is forcing them to buy a dodgers ticket. It’s a completely optional and absurdly expensive luxury good that is purely for leisure. They can simply not but a ticket if they don't want to accept conditions of sale.
Because quality of life doesn't have a value in of itself. Especially for the elderly, they should be excluded from enjoying the end of their life simply because no wants to think of a solution to the problem that doesn't require them to introduce massive amounts of risk into their life which, also, negatively impacts their quality of life.
Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone
#107From my quick research online, it seems they've gone digital-only for season tickets because they don't want people just reselling them to turn a profit. They want actual season-long fans, so now if you transfer too many games they can track it and ban you. This is essentially anti-scalping. There's a legit justification. You can still buy paper tickets at the stadium for a single game. But not for season passes anym…
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Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone
#108Can't imagine Boston or New York doing this. In Boston the'd end up giving the fan lifetime Dunkin Donuts or something on TV and just let him walk into the park since all of the ushers probably know him already. Dodgers are really missing the point here.
Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone
#109Earlier quoted context omitted.
Paper also does not run out of battery or smash if you drop it.
It does, however, easily get lost or left behind. Phones, on the other hand, can be charged. And if they're smashed, you can just log into your account on a friend's phone if you haven't replaced yours yet. If you can't even do that, you can go to the ticket window and they can look up your account information and verify your ticket.
Paper doesn't spy on you.
Re: 81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone
#110Earlier quoted context omitted.
I don’t think this policy would pass muster under the ADA though. The guy might not be sufficiently disabled to qualify - but for example if you have a blind person without a smartphone, you can’t tell them they’re out of luck - because you can clearly reasonably accommodate them without causing “undue financial hardship” by giving them tickets at will-call.
Visually impaired people use smartphones too. If the app isn't supporting the accessibility features of the platform, it should still be held liable under the ADA. (Unfortunately it won't as was found when Southwest Airlines was sued over this. Congress hasn't updated the ADA to include web sites since the ADA precedes the web and so it wasn't enumerated explicitly. Also unfortunately, the GOP who have never been hug…
Visual impairment was just my naive example - but maybe there’s a better one that still persists.
Regardless, maybe there’s a path to legislation forbidding smartphone requirements for huge monopoly businesses like national professional sports leagues. I’d hate for ownership of a consumer device to become codified as a requirement for participation in activities like this.