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LibreOffice and the art of overreacting

blog.documentfoundation.org

101–110 of 152 posts

Re: LibreOffice and the art of overreacting

#101

It's one thing for you to put a banner up on your web page, which I will see when I visit you. I can just choose not to visit, if I don't want to see your message. It's another thing for you to put a banner inside my computer , on the software I use to manage my own data : that ought to be a tool I use for my own purposes, and not a place for you to do what you want. A tool which starts acting as an agent for its dev…

The same way you can decide to not visit a website, you can decide to not use LibreOffice.

I think it makes sense, how else are they supposed to fundraise and develop the features that makes the software useful to manage your own data?

Re: LibreOffice and the art of overreacting

#102
post #59
post #19

I disagree with take on Wikipedia or Wikimedia there was a lot of trash talk because they were totally obnoxious with their fundraising. I donated once to Wikipedia and then I was getting Jimmy Wales in my mailbox basically like everyday. That actually drove me away from ever wanting to donate to them. Then there was a lot of talking if they really are so much in need of money but that's different topic. In contrast…

I have this same feeling with donating blood (in most EU countries you don't get paid for this so it is completely charitable). If you have donated blood, every 2-3 months they will send you an e-mail for a new donation cycle. That's fine. But if you don't respond, they will send another reminder. Then a text. Then they will call you. Yes, you can just click the "Not this time" button, and click the reason for denyin…

Nobody likes the feeling of being hunted.

Re: LibreOffice and the art of overreacting

#104

It's one thing for you to put a banner up on your web page, which I will see when I visit you. I can just choose not to visit, if I don't want to see your message. It's another thing for you to put a banner inside my computer , on the software I use to manage my own data : that ought to be a tool I use for my own purposes, and not a place for you to do what you want. A tool which starts acting as an agent for its dev…

The same way you can decide to not visit a website, you can decide to not use LibreOffice. I think it makes sense, how else are they supposed to fundraise and develop the features that makes the software useful to manage your own data?

How are you supposed to make an informed decision to simply not use libreoffice when they pop something like this on people unannounced, undisclosed, without precedent?

Re: LibreOffice and the art of overreacting

#105
post #78
post #69

Earlier quoted context omitted.

I donate to Wikipedia on a recurring, monthly basis and don’t get any of this.

Of course, recurring payments work completely differently. A shockingly large fraction of recurring payments are from people who never got around to cancelling it. They're already getting what they want, any email just risks disturbing this situation.

That could be true. I guess I could try giving a one-time donation from another account and see what happens.

Re: LibreOffice and the art of overreacting

#106
post #12

I don't understand this immediate reaction. What is it with people getting bitchy the moment a project starts asking for donations? Are people really that greedy that they would want something to be free forever? I mean sure, a corporation like MS might rug-pull like this (the freemium model or worse), but come on, guys, this is the Document Foundation that we're talking about. Unless I missed something massive, they…

[deleted]

Re: LibreOffice and the art of overreacting

#107
post #90

They lost me at putting "overreacting" in the title. If that's the way they react to negative user feedback, they deserve more of it. Even Microsoft sometimes caves in if enough people complain - recall is now optional and I believe opt-in; there's noises about maybe not sticking AI in everything and letting you turn it off in future versions.

> They lost me at putting "overreacting" in the title. I think you just proved their point for them.

Soooo many comments here cite the "overreacting" point and then go on to prove it.

Re: LibreOffice and the art of overreacting

#108
post #44

I understand that dealing with complaints is annoying, but the response in the article was very unprofessional. Feel free to say what the change is, why it is there, and perhaps even address some of the concerns. But attacking users, even if it is a small segment of the population, does not paint The Document Foundation in a positive light.

The response is fine. Entitlement and, really, some of this crosses the line into bullying of the foundation and the maintainers, should be dealt with robustly. It will help to reset expectations around what's reasonable for the relationship of those developing LibreOffice with the community of users. People need to recognise that they get a huge amount of value out of LibreOffice, for which they aren't required to p…

It doesn't look professional when you loose your temper, this article is comparable to that.

When reading it, I kept thinking that the writer was too emotionally involved.

Re: LibreOffice and the art of overreacting

#109
post #87

The demand of users is infinite, even if they don't pay, in fact the less they pay the more demanding they may be. You know when users gang up on Freemium companies that monetize with ads? Acting like ads are the evil of the world, it's just because they want free stuff and don't want to 'pay' with ads. This is an even more extreme example, they want free stuff and they become entitled to it, it's very common in Open…

If you see it that way, I think that you shouldn't be involved in any open source project and instead let others do it.

There are plenty of people that want to contribute in a open source project not because of the users but simply for their own need or because they believe in the project.

Re: LibreOffice and the art of overreacting

#110
post #78
post #69

Earlier quoted context omitted.

I donate to Wikipedia on a recurring, monthly basis and don’t get any of this.

Of course, recurring payments work completely differently. A shockingly large fraction of recurring payments are from people who never got around to cancelling it. They're already getting what they want, any email just risks disturbing this situation.

I still get yearly email summary of my donations. They don't need to send more, and they could not send it if their objective is to stay under the radar
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