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Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)

japannews.yomiuri.co.jp

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Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)

#101

Post by aix1 »

moufestaphio wrote: post #39
ghaff wrote: post #18

Earlier quoted context omitted.

And that's not a permanent loss. It may screw up your trip to a greater or lesser degree but I try to build in buffers at least for a shorter delay when I can. I have also had a few multi-day delays--on of which just caught my guided hiking trip with like an hour to spare. And I had already bought a new duffle bag worth of stuff as best I could.

I know it's not permanent. I'm just agreeing with OP that this is misleading.

I obviously don't know anything about your situation, but the article specifically talks about:

"Lost baggage is when a passenger’s baggage is lost or goes missing due to an error on the part of the [Kansai] airport."

Perhaps in your case they considered the delay to have been due to somebody else's fault?

Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)

#102

Post by Tor3 »

One of my (two) suitcases was lost once when I flew to Japan. But I didn't have to find out by waiting forever at the conveyor belt until I realized that.

Instead, when I left the airplane a person was there waiting for me, just outside the door, and explained to me that unfortunately one of my suitcases was missing. It was now in Shanghai instead of Japan. The person then walked with me to the immigration area, and then met up with me in the baggage hall afterwards, and took me to the right place to fill out the missing luggage papers, and explaining that if I could give the address of my place to stay in Kanji it would be easier. And the suitcase did arrive at my door the next day.

And, of course, in the baggage area itself.. a person from the airline was standing in front of where the bags come out and preventing them from banging into the side when they came down the slide.

Needless to say, but I've been travelling all over the world for decades and something like the above I've never seen anywhere else. Missed luggage uncountable number of times, many destroyed and damaged suitcases of course.. but that's elsewhere.

Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)

#103

Post by nielsbot »

TeMPOraL wrote: post #90
nielsbot wrote: post #78

Earlier quoted context omitted.

> financial and time constraints I read this as "profit focus"

I call that "hidden inflation", and if I were to guess, the ongoing degradation of services across the board, in every aspect, can easily account for actual inflation figures being half of what it feels they should be. It's the tiny things. Like, you visit a beauty salon or restaurant today, and compare it to the same or equivalent place 5 years ago. PDF menus instead of paper. Apps for booking instead of support sta…

Good points. It's sad--We really need to put checks on capitalism. I think that's the root of our major societal problems, especially in the US.

(I am heartened to see more anti-capitalist comments on HN than ever.)

Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)

#104

Post by throw0101c »

lostlogin wrote: post #49
observationist wrote: post #45

Earlier quoted context omitted.

The culture bit is the most important. You could add 100x the current headcount at all American airports and because the workers simply don't give a shit about doing good work, because they're treating it as a 9 to 5, where they have to go and suffer through a meaningless 8 hours, or worse, they treat it like their own personal access to other people's stuff to loot at will. The TSA is security theater, a vast majori…

> You could add 100x the current headcount at all American airports and because the workers simply don't give a shit about doing good work, because they're treating it as a 9 to 5, where they have to go and suffer through a meaningless 8 hours, or worse, they treat it like their own personal access to other people's stuff to loot at will. This places the blame solely on the workers. Their CEO earns a ludicrous multip…

> This places the blame solely on the workers. Their CEO earns a ludicrous multiple of their wage. They are treated like shit and are expendable. It’s a two way street, treat workers with respect and and you might get some respect from them.

In southern Ontario there are multiple car factories from various makers. The plants of the Detroit Three are all unionized. There are also plants for Toyota/Lexus and Honda, and after decades of asking, the Canadian Auto Workers (CAW) or Unifor unions has not unionized them: the employees are not interested.

Seems that the workers don't feel they need a union as a counter-weight to management at Japanese companies.

Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)

#105

Post by kotaKat »

gib444 wrote: post #72
fusslo wrote: post #55

Earlier quoted context omitted.

I've asked TSA people similar questions when they checked my bag. He said that the item was blocking view of what was underneath it. I'd guess it's not the packaging, but a big piece of steel blocking the xray view.

The x-ray machine aren't 360? If 360, I wonder does the operator perhaps not trust it?

CT baggage inspection is (fairly) new and only used in some places like carry-on screening. This was probably a behind-the-scenes belt x-ray planar image where the giant chunk of metal blocked everything underneath, so they kicked the bag out for a quick look somewhere along the line.

It’s not too unsurprising to see bags routinely get re-xrayed in the belt system when they come off of flights back stage.

Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)

#106

Post by bakies »

spaqin wrote: post #98
bakies wrote: post #58

Earlier quoted context omitted.

Something I noticed when I traveled to Japan was how many workers there were just doing things. Attention to detail is so amazing. Things as simple as guiding people in the sidewalk while construction vehicles exit the site has a person dedicated to it

That sounds more like an attempt to fight with unemployment - any job, even if unnecessary, is better than no job for both finances and mental well-being.

Compared to America where we don't even hire grocery store check out clerks anymore. I'd rather much be in the other boat.

Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)

#107

Post by tt24 »

lostlogin wrote: post #85
tt24 wrote: post #59

Earlier quoted context omitted.

Sorry, it’s acceptable to mistreat luggage because the CEO’s comp is higher than yours?

If your employer treated you like crap, would you do the minimum, or more?

Does the CEO having a higher comp than me mean that I’m being treated like crap?

Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)

#108

Post by ranger_danger »

Japan has a long history of simply not reporting things (including serious crimes) because it makes their stats look bad.

Go read some of the japan-related subreddits and they are all full of stories of people getting harassed/assaulted/etc. (or worse) and the police just absolutely refuse to do anything about it. Getting them to file a report for any reason is extremely difficult.

And if someone does end up getting arrested for any reason, the entire judicial system is unfair and unnecessarily cruel and inhumane. They can hold you for up to 23 days with zero reason and zero outside contact. Many innocent people's lives have been completely ruined due to this for no good reason. They viciously interrogate people trying to demand confessions no matter how innocent you might seem, because again, it makes their conviction numbers look good.

Don't get me wrong, I've been to Japan many times and I thoroughly enjoy all the good things about it, but just like every country, there are a number of quite bad things as well.

Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)

#109

Post by burnte »

lostlogin wrote: post #83
burnte wrote: post #74

Earlier quoted context omitted.

Years ago I had an argument with my HR director at the time. I Was hiring for a position and I said I was willing to pay what was approximately 10-15% above market for the position at the time. He said he could get me a dozen prospects at the market rate or even ten percent below, that I was wasting my budget. I said, "I don't want the people who will work for that, the people I'm looking for know they're worth more.…

This is it. You’re showing respect for your team, fighting for them and paying them more. When they know that, it surely leads to better work?

> When they know that, it surely leads to better work?

Seems to for me!

Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)

#110

Post by Neywiny »

Tor3 wrote: post #102

One of my (two) suitcases was lost once when I flew to Japan. But I didn't have to find out by waiting forever at the conveyor belt until I realized that. Instead, when I left the airplane a person was there waiting for me, just outside the door, and explained to me that unfortunately one of my suitcases was missing. It was now in Shanghai instead of Japan. The person then walked with me to the immigration area, and…

I'm pretty sure the last time I flew spirit I saw a handler protecting the suitcases. Either that or another airline, but even then Southwest or United, nothing fancy.
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