Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Microsoft's Copilot chatbot is running into problems

wsj.com

Post reply on HN
Print view View original

101–110 of 399 posts

Re: Microsoft's Copilot chatbot is running into problems

#101

Post by tester756 »

nitwit005 wrote: post #71

I always remember the pointless integration of Google+ into YouTube that simply annoyed everyone. There's surprising willingness to damage an existing successful product to try to save a new struggling product. Microsoft has also tried hard to push Edge, annoying nearly every Windows user on the planet, with no real success.

>Microsoft has also tried hard to push Edge, annoying nearly every Windows user on the planet, with no real success.

False, Edge is actually decent product and viable replacement for Chromium based browsers.

I use Firefox daily, but at work Edge is my way to go

Re: Microsoft's Copilot chatbot is running into problems

#102

Post by PlatoIsADisease »

Etheryte wrote: post #13
Eddy_Viscosity2 wrote: post #3

> push by Chief Executive Satya Nadella to transform Microsoft into an AI-first company Why can't we have a 'user-first' company. Maybe think about the user of your products a wee tiny bit. But no, it is not to be.

Because most of Microsoft's revenue is not generated by end-users. It's large government agencies and big corporations where the end-user is ten steps detached from the actual decision to buy or not to buy something.

There was a conspiracy theory in my company that M$ had plants in my company to turn everything into M$. "If it doesnt have the word M$ in it, we aren't using it."

I didn't hear this directly, but it was told to me. Call it telephone, but my director fired the python devs in favor of M$ Power Automate.

As someone who lived through M$ Access.... lmao.

Re: Microsoft's Copilot chatbot is running into problems

#103

Post by stickfigure »

nitwit005 wrote: post #71

I always remember the pointless integration of Google+ into YouTube that simply annoyed everyone. There's surprising willingness to damage an existing successful product to try to save a new struggling product. Microsoft has also tried hard to push Edge, annoying nearly every Windows user on the planet, with no real success.

I actually think Google+ was a good idea and it's a shame google now has a dozen different products with completely different social identities. Facebook does this right, you have one profile.

Youtube comments might not be a cesspool if they were tied to your "Google identity".

Re: Microsoft's Copilot chatbot is running into problems

#104

Post by rockskon »

stickfigure wrote: post #103
nitwit005 wrote: post #71

I always remember the pointless integration of Google+ into YouTube that simply annoyed everyone. There's surprising willingness to damage an existing successful product to try to save a new struggling product. Microsoft has also tried hard to push Edge, annoying nearly every Windows user on the planet, with no real success.

I actually think Google+ was a good idea and it's a shame google now has a dozen different products with completely different social identities. Facebook does this right, you have one profile. Youtube comments might not be a cesspool if they were tied to your "Google identity".

I'm always puzzled by such a claim. One can look at Facebook to see the comments people put up tied to their real name and find no shortage of utterly abhorrent comments. Not sure why there's such a pervasive memory-holing of this when people talk of wanting to tie the ability to comment publicly to peoples' identities.

Re: Microsoft's Copilot chatbot is running into problems

#105

Post by cursuve »

tester756 wrote: post #101
nitwit005 wrote: post #71

I always remember the pointless integration of Google+ into YouTube that simply annoyed everyone. There's surprising willingness to damage an existing successful product to try to save a new struggling product. Microsoft has also tried hard to push Edge, annoying nearly every Windows user on the planet, with no real success.

>Microsoft has also tried hard to push Edge, annoying nearly every Windows user on the planet, with no real success. False, Edge is actually decent product and viable replacement for Chromium based browsers. I use Firefox daily, but at work Edge is my way to go

Agree. I gave it a shot recently after being a hater of MS browsers since the 90's and am actually very happy with it. I love the Workspaces and syncing features. Arc had something similar, but Arc started to stall out remain frustratingly buggy. Edge is now my go-to...

Re: Microsoft's Copilot chatbot is running into problems

#106

Post by jazzyjackson »

tester756 wrote: post #101
nitwit005 wrote: post #71

I always remember the pointless integration of Google+ into YouTube that simply annoyed everyone. There's surprising willingness to damage an existing successful product to try to save a new struggling product. Microsoft has also tried hard to push Edge, annoying nearly every Windows user on the planet, with no real success.

>Microsoft has also tried hard to push Edge, annoying nearly every Windows user on the planet, with no real success. False, Edge is actually decent product and viable replacement for Chromium based browsers. I use Firefox daily, but at work Edge is my way to go

Edge /is/ a chromium based browser, it makes sense people wouldn't feel the need to download Chrome unless they want to use their google account to sync devices.

Re: Microsoft's Copilot chatbot is running into problems

#107

Post by starik36 »

simonw wrote: post #82
nitwit005 wrote: post #71

I always remember the pointless integration of Google+ into YouTube that simply annoyed everyone. There's surprising willingness to damage an existing successful product to try to save a new struggling product. Microsoft has also tried hard to push Edge, annoying nearly every Windows user on the planet, with no real success.

The Google+ thing was a great example of bonus-driven product design. My understanding is that effectively everyone at Google was told that their annual bonus would be directly tied to how well their team's products supported the rollout of Google+.

That's exactly it. In every large corp I ever worked at, the bonuses for managers always depended on whatever company initiative was happening at the time.

Incentives almost always drive the outcome.

Re: Microsoft's Copilot chatbot is running into problems

#108

Post by stickfigure »

rockskon wrote: post #104
stickfigure wrote: post #103

Earlier quoted context omitted.

I actually think Google+ was a good idea and it's a shame google now has a dozen different products with completely different social identities. Facebook does this right, you have one profile. Youtube comments might not be a cesspool if they were tied to your "Google identity".

I'm always puzzled by such a claim. One can look at Facebook to see the comments people put up tied to their real name and find no shortage of utterly abhorrent comments. Not sure why there's such a pervasive memory-holing of this when people talk of wanting to tie the ability to comment publicly to peoples' identities.

Comments in Facebook may not be perfect, but they are vastly better than youtube comments. This is a false equivalence.

Re: Microsoft's Copilot chatbot is running into problems

#109

Post by codeulike »

pjmlp wrote: post #25

It is remarkable how during the last 25 years (approximately), Microsoft has been improving their ability to deliver first (or be among the first), followed by messing up the whole process so that late comers end up taking the crown jewels. PDAs, mobile phones, tablets, tablets with detachable keyboards, managed OS userspace, HoloLens, the XBox mess, and now AI. There certainly other examples that I failed to address…

But still, Microsoft is the most diversified of the big players - they have Windows, Office, Enterprise, Xbox, Azure, Surface - they can survive a mess like their current copilot mess and still generally thrive

Re: Microsoft's Copilot chatbot is running into problems

#110

Post by iamleppert »

The Copilot they have integrated into Azure is absolutely useless. Every now and then I'll get frustrated at which one of the thousands of menus some switch is under and I'll ask their chatbot and it will spend a lot of time "Identifying the problem..." and "Gathering information..." only to give me links to generic help articles, have some sort of error, or give me flat out wrong information.

These days I try to interact with Azure through the command line and asking Claude, which works pretty well most of the time but there are some things their API cannot do and you are forced to use their crazy Azure UI. It's not as bad as the AWS console UI, but still bad.

It's amazing to me a company that spent so much and invested so much in OpenAI has such a terrible product and got almost nothing out of it. Even standard ChatGPT is way better at giving you directions on what to do than their useless Copilot.

Post reply on HN