101–110 of 446 posts
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This is illegal practice in the EU
It's illegal in the US too as far as I'm aware. But you missed the part where they clearly stated "it's not marketing" ;)
I only use Proton for the spam or temporary low value (and free) email accounts. Proton also tries to do everything, which I don't like. If I did I'd use Google. The thing I pay for is Tuta. The cheapest tier is way more generous than Proton and the product is simpler.
I have the exact opposite opinion. I use proton business together with their email, vpn, calendar, drive (on macOS), password manager etc. and switched specifically because of their encryption, data protection and fulls-size feature bundle. Plus, I migrated vom Office365 and it became a shitshow to manage and was full of bugs. And I had a separate bitwarden subscription, and a separate VPN subscription. Now it is one…
I had a similar issue with Microsoft today. They obviously invented a new "Copilot Newsletter" and subscribed my address to it, without my consent. I wonder what the legislation says (I'm in Germany). I know that some business related mails are deemed legal, but this seems to clearly cross the line.
I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…
The problem is not just empathy. It is also ethics. The fine distinction between opting out of A and opting out of B described in the post served to justify ignoring the opt out request. That's lazy ethically. The entire US business sector's customer relations are completely compromised ethically. It's taken to extremes in tech contexts.
I think maintaining ethics in large organizations is one of the main challenges of our time, now that mega corps dominate our time and attention.
This problem, along with general annoyances at Proton’s lack of focus on a good email experience pushed me over the edge to move to Fastmail. I’m so much happier. Proton Mail Bridge would often pin one core of my laptop CPU, draining my battery, and it was still slow to sync new email. With Fastmail, incoming mail is so fast that the verification codes are already there before I can alt tab over.
I'm in the same boat. I think part of that is Proton is spread across a huge suite of products and features, whereas Fastmail is specialised in one.
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Hey, that sounds like Signal! https://github.com/signalapp/Signal-iOS/issues/4590 >We're not going to remove the reminders. >If you don't want to provide that access, you still don't need to – you can simply tap remind me later once a month (See also: https://github.com/signalapp/Signal-iOS/issues/4373 , https://github.com/signalapp/Signal-iOS/issues/5809 , ...)
Signal is an interesting case study in UX failure. I and a bunch of other tech forward people were on it in its heyday but after they removed SMS support and implemented shitty UX like that nag dialog: Neither I nor a single person I know uses it any more. Everyone is on Whatsapp or iMessage. It may be cryptographically superior, but does that matter at the end of the day if nobody uses it?
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The problem is not just empathy. It is also ethics. The fine distinction between opting out of A and opting out of B described in the post served to justify ignoring the opt out request. That's lazy ethically. The entire US business sector's customer relations are completely compromised ethically. It's taken to extremes in tech contexts.
In large organizations motivated reasoning trumps ethics. Behavior starts working along incentive gradients like an ant heap. Spend enough time in an environment like that and you learn to frame every selfish decision as good for the customer. I think maintaining ethics in large organizations is one of the main challenges of our time, now that mega corps dominate our time and attention.
This reminds me of "in order to save the environment, we are going to delete all of your recordings older than 2 years, in 2 weeks. You can't download them."
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Hey, that sounds like Signal! https://github.com/signalapp/Signal-iOS/issues/4590 >We're not going to remove the reminders. >If you don't want to provide that access, you still don't need to – you can simply tap remind me later once a month (See also: https://github.com/signalapp/Signal-iOS/issues/4373 , https://github.com/signalapp/Signal-iOS/issues/5809 , ...)
Signal is an interesting case study in UX failure. I and a bunch of other tech forward people were on it in its heyday but after they removed SMS support and implemented shitty UX like that nag dialog: Neither I nor a single person I know uses it any more. Everyone is on Whatsapp or iMessage. It may be cryptographically superior, but does that matter at the end of the day if nobody uses it?
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Agree. The number of services i use where the apps continually add new marketing preferences which are defaulted to ‘enabled’ despite the fact that all other preferences are disabled is disgusting and clearly used by some companies to ignore people’s actual preferences. LinkedIn is one of the worst offenders.
Whenever I login to LinkedIn I get "emails aren't getting through to your main email address". 1. That's by design, because you spammed the shit out of it. 2. Given that all I do is send them to /dev/null, HOW DO YOU KNOW?
I had a similar issue with Microsoft today. They obviously invented a new "Copilot Newsletter" and subscribed my address to it, without my consent. I wonder what the legislation says (I'm in Germany). I know that some business related mails are deemed legal, but this seems to clearly cross the line.
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