Earlier quoted context omitted.
Just because there are at least three other services out there means you can't also enter the space and try to disrupt it still?
Campfire is made by a company with a massive and rabid following, and is cross-sold to the users of three other popular products, two books, and a massive blog. Hipchat is an amazing product which is steadily getting better under the steam of great developers. It is also owned by Atlassian, a company with great execution and a strong track record of successful cross-selling. So under these circumstances, no, I person…
Campfire gets a fair bit of attention here, but is unheard of outside the 'startup'/B2B space. The stats they post are laughable - last time I checked it was a few thousand messages a day - which is pretty minuscule.
Hipchat fills a hole as well, but there are literally thousands of different ways to spin 'webchat' and carve a big following out.