Live data from Hacker News

Apple Photos app corrupts images

tenderlovemaking.com

101–110 of 471 posts

Re: Apple Photos app corrupts images

#103

Earlier quoted context omitted.

I have had extremely bad luck, reporting bugs to Apple. They constantly ask for an example project, even if it's something that is easily demonstrated, simply by running existing Apple software, and creating a project, would be a huge pain. They also ignore reports. Very rarely, I may get a ping on one of my reports, asking me to verify that it was fixed in some release. Otherwise, there's no sign that they ever even…

Not to hand wave-- but this feels industry standard IMO. I have a dozen PRs sitting unacknowledged and stale across a handful of FAANG (and other) repos, including Apple's. I start my first day @ Apple in a few weeks, so I ACK that my opinion might be a little biased here.

If you ever get the chance, maybe you can be the one that improves that process some day.

Even if it's standard among tech giants, you could be the one that makes a new standard! Good luck in your new role, btw.

Re: Apple Photos app corrupts images

#104

It seems to be an import pipeline bug. Photos does a lot of extra work on import (merging RAW+JPEG pairs, generating previews, database indexing, optional deletion), so my guess is a concurrency bug where a buffer gets reused or a file handle is closed before the copy finishes. Rare, nondeterministic corruption fits the profile.

This is also my guess. It's really a bummer, and I'd report it to Apple but since it's nondeterministic I have no idea how to provide repro steps.

What's worse about the Apple ecosystem is that because of how tightly coupled it is, a bug fix for Photos would only come as part of a macOS update.

Which means that if that bug has been present since the (now unsupported) Mavericks, tough luck!

Re: Apple Photos app corrupts images

#105

It seems to be an import pipeline bug. Photos does a lot of extra work on import (merging RAW+JPEG pairs, generating previews, database indexing, optional deletion), so my guess is a concurrency bug where a buffer gets reused or a file handle is closed before the copy finishes. Rare, nondeterministic corruption fits the profile.

Interesting that he went from 30% failure to it taking a while to find a single failure after replacing everything. Random is random, and random is clumpy, so maybe swapping parts is irrelevant, but... I wanted more detail how often the corruption happened throughout his replacement journey. edit: also wth i just realized I went to "tenderlovemaking.com" at work. gross. lol.

Since it looks like a concurrency issue, most likely the new laptop made the issue less frequent through the simple virtue of being faster.

Re: Apple Photos app corrupts images

#106
post #74

Earlier quoted context omitted.

Not to hand wave-- but this feels industry standard IMO. I have a dozen PRs sitting unacknowledged and stale across a handful of FAANG (and other) repos, including Apple's. I start my first day @ Apple in a few weeks, so I ACK that my opinion might be a little biased here.

Maybe you can help bump FB13400242, a bug that is _literally_ going to kill people. (The bug is that to make an emergency call, even from lock screen, you're supposed to be able to squeeze buttons on either side of the phone. But it only works with the volume buttons on the left - the Action button didn't get supported, when that button was added. So now the rule for teaching a small child isn't just "squeeze both si…

Consider hitting up some Apple "watcher" people (e.g. 9to5mac) to see if they can give you a boost on their social media. It's pretty obnoxious that it's come to needing to make a stink like that to get eyeballs on something, but here we are.

Re: Apple Photos app corrupts images

#107
post #57

Not sure if related but importing images via image capture on mac to the disk of the mac gives you correct time when the photo was taken in the file (kind of important if it’s family photos). But if you import it to a usb drive you get current time as creation time for each file so you’ve lost any timestamp you had on the photos.

> Not sure if related but importing images via image capture on mac to the disk of the mac gives you correct time when the photo was taken in the file (kind of important if it’s family photos).

Something related: exporting originals from Photos used to give the current timestamp back in Ventura, which annoyed me to no end.

They fixed that bug in either Sonoma or Sequoia (I jumped straight from Ventura to Sequoia).

Re: Apple Photos app corrupts images

#108
post #74

Earlier quoted context omitted.

Not to hand wave-- but this feels industry standard IMO. I have a dozen PRs sitting unacknowledged and stale across a handful of FAANG (and other) repos, including Apple's. I start my first day @ Apple in a few weeks, so I ACK that my opinion might be a little biased here.

Maybe you can help bump FB13400242, a bug that is _literally_ going to kill people. (The bug is that to make an emergency call, even from lock screen, you're supposed to be able to squeeze buttons on either side of the phone. But it only works with the volume buttons on the left - the Action button didn't get supported, when that button was added. So now the rule for teaching a small child isn't just "squeeze both si…

I think a faster / easier approach is to just press the biggest button repeatedly until it makes an emergency call for you.

Re: Apple Photos app corrupts images

#109

Earlier quoted context omitted.

What's brilliant about it? What's the reference, for those of us unfamiliar?

It is simply hilarious to make grown adults visit a website called tender love making dot com (a sexual reference) to read a very specific and niche blog about technology.

"tender love making" and then the specific URL mention photos and corruption... it could look really bad!

Re: Apple Photos app corrupts images

#110
post #31
post #21

See also the Image Capture bug from several years ago where it appends a ton of empty data to imported photos: https://cdfinder.de/blog/files/image_capture_bug.html (I'm not sure whether this bug has been fixed or not yet, though I think it has been fixed.)

Image Capture did me dirty once. Macbook ran out of space while importing photos but it never stopped and kept on deleting photos from my iPhone. Lost 5K photos of a wedding... submitted a bug and hopefully it has been rectified.

Image Capture hasn't had a delete after import checkbox for a few versions now, I think.
Post reply on HN