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All managers make mistakes; good managers acknowledge and repair

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Re: All managers make mistakes; good managers acknowledge and repair

#101

Post by porsager »

IAmBroom wrote: post #86
porsager wrote: post #79

Earlier quoted context omitted.

Nope - it disappeared at the cost of "inclusion".

So... was it the blacks, the Jews, or the trans people who ruined it all? Just curious.

Sad if you think so, but no - democracy perhaps.

Edit: Perhaps it's the native danish that tricks me, but by "inclusion" I refer to the practice of forcing and keeping people together - no matter their behaviour. Especially in public schools. Consequences of bad behaviour is not felt on the person doing it, but the ones around having to accept it.

Re: All managers make mistakes; good managers acknowledge and repair

#102

Post by trip-zip »

euroderf wrote: post #68
n4r9 wrote: post #60

Earlier quoted context omitted.

That, and be careful to avoid a "box-ticking" culture where people rely on systems over independent thought. Also a hard balance.

Mere "box-ticking" in the form of checklists have been shown to greatly cut deaths in clinical/hospital settings. This may or may not apply to your systems.

Same with pilots.

Checklists are the only reason I ever feel safe to takeoff

Re: All managers make mistakes; good managers acknowledge and repair

#103

Post by porsager »

IAmBroom wrote: post #85
porsager wrote: post #82

Earlier quoted context omitted.

Do you follow their lead, or do you try to set a better example? Does it become harder to do what you know is best?

Your question is massively generalized. A little bit in every bucket, but obviously I think I'm aiming for better. One of my newish mantras is: "Apologizing is what we expect of 9-year-olds. Older children are expected to make compensations or repairs. Adults are expected to modify their own behavior in the future."

I like that.

Re: All managers make mistakes; good managers acknowledge and repair

#105

Post by thunfischbrot »

euroderf wrote: post #68
n4r9 wrote: post #60

Earlier quoted context omitted.

That, and be careful to avoid a "box-ticking" culture where people rely on systems over independent thought. Also a hard balance.

Mere "box-ticking" in the form of checklists have been shown to greatly cut deaths in clinical/hospital settings. This may or may not apply to your systems.

According to Atul Gawande that‘s not strictly true as stated. It‘s not the box-ticking itself, it‘s several factors including the decisions about what the list should contain and adjusting the dynamics of the operating team to actually see results.

Re: All managers make mistakes; good managers acknowledge and repair

#108

Post by kqr »

After reading just the title I was going to make a crack that the skills of parents and managers largely overlaps.[1] Turns out the author did also make that connection, and that's what spawned the article!

[1]: I even have a draft article on similarly transferred learning: https://entropicthoughts.com/transparent-leadership-beats-se...

Re: All managers make mistakes; good managers acknowledge and repair

#109

Post by novok »

selecsosi wrote: post #15

IME the gap in management between ICs is accountability. It's easy to say you are sorry, or say things won't happen again but good management, and what I strive to do is hold myself accountable. To me, that means 1. To identify the issue that occurred (especially when you caused it), and much more importantly, 2. Put systems into place that prevent it from happening again. Employees can feel very clearly when a manag…

Putting systems in place is organizational scar tissue. Be very, very careful with scar tissue.

Re: All managers make mistakes; good managers acknowledge and repair

#110

Post by n4r9 »

euroderf wrote: post #68
n4r9 wrote: post #60

Earlier quoted context omitted.

That, and be careful to avoid a "box-ticking" culture where people rely on systems over independent thought. Also a hard balance.

Mere "box-ticking" in the form of checklists have been shown to greatly cut deaths in clinical/hospital settings. This may or may not apply to your systems.

I'm not against ticking boxes, but a culture that relies on it overly much.
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