Earlier quoted context omitted.
I got the impression they have a different cultural definition of "late" -- they'd get as mad about a 15 minute delay as folks in the states would get about an hour plus delay.
6 minutes is late for DB. But trains are often much later (or cancelled).
This is what I was getting at... they equated a ten minute delay in the same category as an hour plus... it was atomic, binary -- that's what I meant to get at in my post, that the level of "umph" was the same.
It's my understanding the delays that prompted the OP are longer, 30+ is a big deal even in the states.