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The Who Cares Era

dansinker.com

101–110 of 765 posts

Re: The Who Cares Era

#101

Earlier quoted context omitted.

I think it's inflation. And I don't just mean Covid era inflation. Inflation has been an on-again, off-again problem since the collapse of Bretton Woods. It's because of inflation that slowly and subtly, everything gets shittier all the time. It encourages businesses to cut corners, shave costs, and find cheap labor overseas. It encourages you to not give a fuck about your job because you haven't had a raise in 5 yea…

Exactly. And all the reasons why economists say inflation is necessary and a good thing seem to make assumptions that aren’t true if taken to their logical conclusion (e.g. infinite growth) and hand wave away negative consequences in order to maintain what amounts to psychologically manipulating people into not saving their money. Index all wages to inflation and we’ll see how much those holding all the assets feel a…

I agree with you. The Fed prints trillions, mortgage rates plunge, and suddenly BlackRock's buying up entire neighborhoods with cheap debt while renters get priced out. Inflation is "healthy" if you're the one holding the deeds. But tell that to the family paying 40% of their paycheck just to keep a roof over their heads while wages crawl.

Or look at food prices. The USDA says inflation's "moderate," but try explaining that to the diner owner who's paying double for eggs and bacon while his customers stiff on tips on tips because their paychecks buy less. Meanwhile, Tyson Foods posts record profits, not because they're more efficient, but because they've got pricing power and a Fed that's terrified of "deflationary shocks" (corporate margins shrinking).

And don't even get me started on healthcare. Hospitals jack up bills 8% a year, insurers shrug and pass it on, and the economists call it "normal." But when a nurse asks for a raise to keep up? Suddenly it's "wage-price spiral" panic. Funny how inflation's a "tool" when it's squeezing workers, but a "crisis" when it threatens profits.

The game's rigged. Inflation's just the cover story. They'll print to save banks, but let Main Street eat the inflation tax. They'll cheer "record GDP" while your real paycheck buys less. And if you dare demand wages indexed to inflation? You're "unrealistic", but God forbid the bond market misses its 2% target.

So yeah, inflation's not the problem. The problem is who gets the upside (asset owners) and who gets the shaft (everyone else). And until that changes, all this talk about "necessary inflation" is just a con.

Re: The Who Cares Era

#102
post #66
post #5

I was just kvetching about this to my partner over breakfast. Not exactly, but a parallel observation, that a lot of people are just kind of shit at their jobs. The utility tech who turned my tiny gas leak into a larger gas leak and left. The buildings around me that take the better part of a decade to build (really? A parking garage takes six years?) Cops who have decided it's their job to do as little as possible.…

> There's a culture of indifference, an embrace of mediocrity. I don't think it's new, but I do think perhaps AI has given the lazy and prideless an even lower energy route to... I'm not sure. What is the goal? I think pride in work has declined a lot (at least in the US) because so many large employers have shown that they aren't even willing to pretend to care about their employees. It's difficult to take pride in…

>> There's a culture of indifference, an embrace of mediocrity. I don't think it's new, but I do think perhaps AI has given the lazy and prideless an even lower energy route to... I'm not sure. What is the goal?

> I think pride in work has declined a lot (at least in the US) because so many large employers have shown that they aren't even willing to pretend to care about their employees. It's difficult to take pride in work done for an employee that you aren't proud of, or actively dislike.

Also don't discount the pressure exerted by employers to explicitly encourage mediocrity. So often, there's a huge amount of pressure to implement a half-working kludge and never pursue a more appropriate/complete fix. IMHO, it's all due to the focus on short-term financial results and ever present budget pressures that encourage kicking the can down the road.

If your employer is explicitly discouraging you from doing a good job, what are you supposed to do? Some people will resist, but they're definitely swimming against the current.

Re: The Who Cares Era

#103
post #5

I was just kvetching about this to my partner over breakfast. Not exactly, but a parallel observation, that a lot of people are just kind of shit at their jobs. The utility tech who turned my tiny gas leak into a larger gas leak and left. The buildings around me that take the better part of a decade to build (really? A parking garage takes six years?) Cops who have decided it's their job to do as little as possible.…

> I made acquaintance to a city worker who, to her non-professional friends, is very proud that she takes home a salary for about two hours of work per day following up with contractors, then heading to the gym and making social plans.

It's easy to pick on a public sector worker, but if they were a tech worker, we'd probably praise them to high heaven for "working smarter, not harder", but we have a different standard for public sector workers (and blue collar laborers).

Re: The Who Cares Era

#104
post #5

I was just kvetching about this to my partner over breakfast. Not exactly, but a parallel observation, that a lot of people are just kind of shit at their jobs. The utility tech who turned my tiny gas leak into a larger gas leak and left. The buildings around me that take the better part of a decade to build (really? A parking garage takes six years?) Cops who have decided it's their job to do as little as possible.…

> a lot of people are just kind of shit at their jobs

A lot of this derives from people not respecting what they do. We're too elitist as a society to care about the quality of what most people consume and experience on a daily basis.

I've never worked at a newspaper, but I went to college with journalism majors for four years, and I know that 98% of a newspaper consists of content that journalism students consider worthless trash. Knowing that it's trash was a measure of everything important about them: their intelligence, their knowledge, their taste, and their moral character. Seeing the lesser parts of a newspaper as worthy of effort and attention would call every single one of those desirable personal qualities into question. Given that, they all aimed to put themselves in a position to write the 2% that isn't embarrassing to write, but most of them, perhaps all of them, ended up writing the other bits of the newspaper, most likely embarrassed about it, most likely putting as little of their life energy into it as possible, while hanging their sense of self-worth on hobbies or a novel that they'll never publish.

I can see this in the personal arc of virtually everyone I know. The happiest people I know are the ones who have escaped this and still manage to respect the importance of their work, but the vast majority have given up on their jobs as a way of expressing who they are in a positive way.

You can see some regret about this, some desire for a different approach, in the fascination with physical craftsmanship, which can be made compatible with our elitism. There's cultural cachet in being a fanatically obsessed craftsman who makes highly priced boutique goods desired by all the Ivy League grads in Brooklyn or the Stanford grads in San Francisco. From another angle, we see it in the fascination with people in other societies who dedicate their lives to a craft, like in "Jiro Dreams of Sushi." But again, we can't imagine doing that and being second best, because we don't live in a society that values doing your best, only being the best. Dedicating yourself to something and being okay at it, serving not the elite but the dumb gross masses who don't know any better, is humiliating. The high school instinct to distance oneself from stigma, the primal instinct that it's best to be as far away from a social target as possible, has been elevated to a sophisticated vocabulary of complicity, where everybody is guilty of not fixing a problem, and the most guilty of all are those closest to it. If you're producing listicles for a newspaper, you are guilty of perpetuating the intellectual laziness of all of humankind, guilty of electing Donald Trump, unless you can distance yourself with disdain and cynicism, and plead economic necessity for taking a shit job.

In a society like this, how can we expect someone to care? It's shit, so it might as well be botshit.

Re: The Who Cares Era

#105
This is the entirely predictable and avoidable impact of hyperscale bureaucracy. Its not because people aren't paid enough (though, most aren't). Its because people in these systems aren't given enough agency. Humans crave authority, agency, and creativity.

Here's something I implore tech business leaders to think about: If you believe AI to be the world-changing technology you say it will be: It follows that you must believe that intelligence will become commoditized. What is going to differentiate your business from every other business as thought workflows become a commodity? I'm not sure I know the answer, but while most business leaders seem to believe the answer to live in "how much AI can we shove down our employees and customers throats", I suspect the real answer is the opposite. If AI is an omnipresent, powerful substrate of business delivery, like computers are today, available in-kind to every business, what will differentiate your business is how you handle the gaps between what AI is capable of. What is your human element? Are the humans just glue between AI agents or are they actually a differentiating factor?

All this is why I tend to believe AI is going to mean slow but complete death for hyperscale companies, and there's nothing they can do about it. The only survivors will be the ones providing AI services, and they'll be the next generation's IBM. The winners are going to be small companies, teams of ten that can now operate like a team of a hundred. These small teams will have access to the exact same thought workflow automations that the hyperscalers have access to, but they also have something that the hyperscalers don't: human agency and agility.

Re: The Who Cares Era

#106
post #5

I was just kvetching about this to my partner over breakfast. Not exactly, but a parallel observation, that a lot of people are just kind of shit at their jobs. The utility tech who turned my tiny gas leak into a larger gas leak and left. The buildings around me that take the better part of a decade to build (really? A parking garage takes six years?) Cops who have decided it's their job to do as little as possible.…

I think it is a lasting effect of the pandemic. It'd the same outside the US.

I would also add other contributors: inflation along with salaries not increasing, and housing crisis in many cities around the world

Re: The Who Cares Era

#107
post #5

I was just kvetching about this to my partner over breakfast. Not exactly, but a parallel observation, that a lot of people are just kind of shit at their jobs. The utility tech who turned my tiny gas leak into a larger gas leak and left. The buildings around me that take the better part of a decade to build (really? A parking garage takes six years?) Cops who have decided it's their job to do as little as possible.…

The reason simply is late stage capitalism, there's not enough upside anymore, so why bother do a good job? That's how I explain it. I noticed that as well with almost all employees, there was a shift. And it feels like it's got to do with misaligned incentives. Why bother working yourself stupid if you'll never own a house if you don't become a slave to the loan? There's no upwards movement/middle class anymore.

I don't want to put quite that fine a point on it, but generally I agree. I think people see that wages have been stagnant for a long time and spending power has gone down. Working harder gives them marginal, if any, life improvement. I'm reminded of the Lithuanian immigrant character Jurgis Rudkus from Upton Sinclair's "The Jungle", whose response to continual setbacks was "I will work harder", only to ultimately be ground down and devoured by a job and life circumstances that could never be sated no matter how hard he worked.

Re: The Who Cares Era

#108

I think people right now are way too willing to surrender their own judgment. AI is an example of this, but there are many others: restaurant ratings, movie metascores, political polls, college rankings, engagement metrics, etc. These kinds of data should be a part of decision making, but not all of it. Otherwise, you get this passive, "who cares" mentality that the author describes.

With that judgment they are surrendering responsibility. "don't blame me I'm just following what the professionals said" is an attitude that has pervaded damn near every organization in the western world.

Yes, absolutely - Dan Davies' "The Unaccountability Machine" is a good overview of this problem

Re: The Who Cares Era

#109
post #5

I was just kvetching about this to my partner over breakfast. Not exactly, but a parallel observation, that a lot of people are just kind of shit at their jobs. The utility tech who turned my tiny gas leak into a larger gas leak and left. The buildings around me that take the better part of a decade to build (really? A parking garage takes six years?) Cops who have decided it's their job to do as little as possible.…

Part of it is COVID and also the destruction of pension and job security. Companies want to pay employees as little as possible and employees want to do as little work as possible.

Re: The Who Cares Era

#110
post #66
post #5

I was just kvetching about this to my partner over breakfast. Not exactly, but a parallel observation, that a lot of people are just kind of shit at their jobs. The utility tech who turned my tiny gas leak into a larger gas leak and left. The buildings around me that take the better part of a decade to build (really? A parking garage takes six years?) Cops who have decided it's their job to do as little as possible.…

> There's a culture of indifference, an embrace of mediocrity. I don't think it's new, but I do think perhaps AI has given the lazy and prideless an even lower energy route to... I'm not sure. What is the goal? I think pride in work has declined a lot (at least in the US) because so many large employers have shown that they aren't even willing to pretend to care about their employees. It's difficult to take pride in…

Acting their wage is reasonable. Can't ask for a smile and pride in work from those forced to participate in the torment nexus. 60 percent of Americans can't afford to meet their basic needs, for example.

If we want better outcomes, employers must provide the necessary comp, benefits, and work life balance to arrive at those outcomes. Otherwise, we get slop because that's what is paid for.

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