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Duolingo CEO tries to walk back AI-first comments, fails

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Re: Duolingo CEO tries to walk back AI-first comments, fails

#103
post #46

My wife quit Duolingo the week before this announcement after years of watching Duolingo prioritize attention manipulation over learning. She had a nearly 6-year streak and was on the paid version at the time, but realized that it wasn't actually helping her learn any more: she'd at some point begun maintaining a streak just for the sake of maintaining a streak. The best documentation for Duolingo's decline is this a…

Duolingo is really only useful at the A1/A2 levels anyway. Once you reach B1, you're pretty much past the point where the vocab and grammar basics from Duolingo is useful and you need to move on to other activities (watching TV in your target language, having conversations with native speakers, reading books in your target language, etc).

Which would be perfectly fine. A1/A2 require plenty of time to master. I know the internet is filled with people going “i learned A2 in one week” but that doesnt mean that its really internalized.

Re: Duolingo CEO tries to walk back AI-first comments, fails

#104
I've never had the pleasure of experiencing DuoLingo myself, but by all accounts it's an exceptionally time-inefficient way of learning a language. If the objective is to have fun playing a buzzy mobile game with the rest of the world then whatever, but if you actually want to make progress in a language you'd be much better advised to head over to something like Refold https://refold.la/ or Dreaming Spanish https://www.dreamingspanish.com/ . Even if you simply must have a phone app which does everything for you, you'd probably do better with something like Busuu https://www.busuu.com or Glossika https://ai.glossika.com/ .

So the AI furore is a bit ironic: people profess to hate "bullshit jobs", but if anything is a bullshit job it's probably providing the manpower for a language-learning app which doesn't actually teach languages effectively. Replacing mechanical-Turk slop with AI slop probably is a genuine productivity gain unleashed by AI here, yes? OTOH a drop in subscriber numbers and total user-hours is probably a good thing too, so don't let any of this put you off from giving up on DuoLingo.

Re: Duolingo CEO tries to walk back AI-first comments, fails

#105

Given the typo at the very start of the article (maybe it's a .za thing?) "Unfortunately the PR team may soon be replaced by AI as this latest statement has done anything but instil confidence in the firm’s users." it's worth pointing out that Grammarly would have caught that.

Instil?

https://en.wiktionary.org/wiki/instil

> Australia, Ireland and UK standard spelling of instill.

(And presumably South Africa as well)

Re: Duolingo CEO tries to walk back AI-first comments, fails

#106

Earlier quoted context omitted.

A CEO has the power to do anything, but employees have the power to collectively, quietly sandbag if they don't like the leadership. I think the AI effort led to a broad disillusionment, causing an unwillingness to put extra effort into their work. Across the company, everyone starts to take the path of least resistance. The CEO senses his influence waning and becomes more accommodating to avoid further morale death…

> The CEO senses his influence waning and becomes more accommodating to avoid further morale death spiral. If you read the article you’ll see how the CEO wrote a memo about how productivity expectations will rise and started cutting contractors in favor of AI. To suggest that this CEO was afraid of reducing morale by asking employees to put fewer pop-ups in the app is completely backward. I don’t understand why you’r…

Maybe you are right that I give too much benefit of the doubt. I have been following the saga and I believe the AI turn was a bad move on every level. That's why I stopped using the app. But I can still believe that the CEO doesn't want to ship the cluttered garbage that is the present app. I think the pop-ups are a net-negative even purely financially with churn outweighing subscriptions. So my model for the situation is that he spent his credibility on AI, which was bad, and now doesn't have the credibility to spend to change the metrics that guide every team's behavior, so the company decays entropically. Maybe the clutter comes from the CEO trying to up subscriptions, but based on the first 10 years of the app, I believe he has better taste than to do that, so I look for a more complex explanation. Again, may be giving too much benefit of the doubt.

[edit: thinking about it more, I think I have built up a lot of goodwill with the app over the years, and it's a strange mental process for years of goodwill to evaporate over the course of a few weeks]

Re: Duolingo CEO tries to walk back AI-first comments, fails

#107

Earlier quoted context omitted.

Learning a new language to any degree of proficiency requires motivation. It's easy to start and hard to continue if you're not willing to put in the effort. There's a valid argument to be made that gamification helps to provide that motivation, but the argument doesn't hold up if the users aren't actually becoming proficient by using the app. In other words, gamification isn't inherently bad, but their motivations d…

internal motivation means that someones acts without external stimuli, their drive comes from within, its internal. External motivation means that an external stimuli is used to make someone act. I.e. a monetary reward, or validation etc. When someone is internally motivated, they can have a stable state. When external motivation is introduced, it can replace the internal motivation and will. Now what happens when yo…

In the case of language learning, the external motivation provided by gamification is supplanted by the external motivation of having access to conversations, music, movies and literature that you previously didn't have access to, or required third party interpretation to appreciate. Being able to converse directly is a massive boon in the right situations, such as when travelling where you need to know the language to get around, or when your coworkers natively speak that language but not your own.

Discipline is well and good, and if you're willing to put in the effort to become better disciplined to push through difficult things, I agree that you're probably better off. I do not agree that someone who already has that level of discipline would be hurt by a gamified system, though. The rewards of gamification on their own are fairly minimal, as they merely provide a (possibly false) sense of progress independent of their own assessment of how they are doing.

Re: Duolingo CEO tries to walk back AI-first comments, fails

#109
post #44

Earlier quoted context omitted.

This isn't a secret though, their CEO openly said on the Decoder podcast this is their strategy so I don't know how that passed her by

She doesn't read tech news like 99% of the population?

Oh sorry I read this as she quit working at the company

Re: Duolingo CEO tries to walk back AI-first comments, fails

#110
For me, the problem with Duolingo has always been that the content is just too lowest-common-denominator, and this will just bring it down even lower.

I switched a while ago to Seedlang (https://www.seedlang.com/), and while it only supports French, German, and Spanish, I can at least say that the German course is everything I actually wanted from Duolingo.

Every exercise involves a real video of a real German speaker speaking in German. You get to hear them at the same time as you see their face, which is not something you'd think is a big deal, but absolutely does make a big difference.

When it's your turn to say a phrase, it records your voice and plays it back to you, rather than use some shitty model to try and guess if you spoke correctly. By listening to your own voice you can clearly hear when you're getting things right versus when you're getting things wrong. Early on, German speakers would often comment on how my accent was quite good for my level, and I think this is big part of that.

IMO Duolingo's attempt to try and scale to every language as fast as possible just makes it a worse product than something 'artisanal' like Seedlang (though of course, if there's no artisanal resources, then Duolingo might have some value to offer)

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