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The dark side of account bans

madelinemiller.dev

101–110 of 120 posts

Re: The dark side of account bans

#101
post #71

I really wish Europe would consider a continent-wide ban on Meta and X. We gain nothing positive from these companies, they only serve to destabilize our democracies, disinfom citizens and ostracize people.

I'm just curious how many votes your comment will get.

Re: The dark side of account bans

#102
post #71

I really wish Europe would consider a continent-wide ban on Meta and X. We gain nothing positive from these companies, they only serve to destabilize our democracies, disinfom citizens and ostracize people.

I'm just curious how many votes your comment will get.

It's currently at 5, wich is 7 more than the last one I did suggesting a similar idea.

Re: The dark side of account bans

#103
post #15

> I couldn’t access their menus. They were only on Instagram, and it’d force a sign in before showing me the content. > so many restaurants and cafes here purely use Instagram (or sometimes Facebook) to host their menus. That's idiotic. Really, reaaaally idiotic. Like, "talk to the manager and tell them they are doing a very stupid thing" levels of idiotic. This "we're too modern and digital to get out heads out of o…

Went to a Starbucks the other week, had a gift card to blow... looked pretty dim and potentially like they were closing shop but I could still see people. No hours posted on the door, "scan this QR code to get the hours." I opted to tug on the door handle to figure out that they were, in fact, closed.

I get why that is useful for them (looks cool, no having to reprint the physical hours stickers, less ugly than a paper version I guess) but the assumption that it is easier for me to pull out my phone and scan the code versus just... trying the door... whew.

Reminds me of working in restaurants ages ago. Credit card swiper down? Cool, pull out the "knuckle buster" for your "analog Plan B" -- all's well, though the manager's probably pissed at staying late to manually enter the transactions. We probably could not even do that anymore because many cards have gone to non-imprintable numbers.

Re: The dark side of account bans

#104
LinkedIn is especially egregrious in the account restriction aspect, especially with how essential it is to many people's lives.

Recently, I found that I couldn't log in to my LinkedIn account. They made the issue seem like an error, so I spent a lot of time trying to log in on different device/browser combinations. Eventually, I folded and tried to submit a support ticket, just to be met with a login page.

After some searching around, I found direct links to the support forms, but none of them worked — they all displayed the same error when I tried to submit a ticket. The only other option was to contact them on Twitter. Tried to create an account just to be met with a generic "something went wrong" error, after wasting my time with what was easily the most awful CAPTCHA I've ever seen.

Tried creating a new LinkedIn account — no good, they ask for phone verification and won't let me reuse my phone number.

For some time, I thought my only option was going to be legal action, until a lightbulb lit up in my head. I went back to the support form, and instead of providing the email I used for my LinkedIn account, I used another email. The ticket was submitted successfully.

At that point, it was clear that my account had some shadow ban in place. My only guess is that I tripped some psychotic automated system. How is it in any way acceptable that a company can essentially, and completely arbitrarily, blacklist someone from the job market like this? No notification or warning, nothing — they literally try to gaslight you with fake errors.

I'm hoping that my support ticket will have some effect (not sure it will, given what I've experienced so far), or else I'll once again be left with legal action as my only recourse. So far, nothing.

Re: The dark side of account bans

#105
post #31

Earlier quoted context omitted.

It's an okay way as long as the ultimate decisions are made by real humans.

Real humans are really good at choosing the path of least resistance. E.g. Reddit's outsourced 'Anti Evil' team.

It depends a lot on how you train and incentivize them. Most big-corp social media seems to not care very much about false positives, but it doesn't have to be like that.

Re: The dark side of account bans

#106
post #78
post #75

Earlier quoted context omitted.

No, I didn’t quote all available evidence in an internet comment. I’d never finish, if I did that. Instead I picked one salient but infrequently encountered body of evidence. I recommend reading the book. And if you want more evidence than that, then I suggest reading about Stanley Milgram’s famous experiments. A little quote: Moreover, even when the destructive effects of their work become patently clear, and they a…

Anyone who takes the Milgram Experiments or the Stanford Prison Experiment seriously needs their head examining.

I disagree. There has been some criticism of his experiments, but don’t forget that the experiments were successfully replicated many times, by different researchers and in different countries. Don’t forget either that Milgram was surprised by the results; his advance prediction was that Americans would comply with authority far less often and that he would have to repeat the test with Germans to see a high level of compliance. Instead there was essentially no variation between the nationalities that were tested. If he had been deliberately faking the data then that would not have happened. He also repeated the experiment a number of times with varying circumstances. His best results were that he could get both more compliance out of his test subjects as well as less compliance by controlling how closely related the test subjects were to the supposed victims. People who already knew the supposed victim were much less likely to comply than strangers. This suggests that he was measuring a real effect.

Some of the criticisms are valid, and the results to not reflect well on us as people. The 33% of people who can keep to their stated ethics in the face of authority probably have a really hard time believing that 66% of people cannot. To them it seems easy and obvious that you just don’t violate your ethics. But imagine it this way: for hundreds of thousands of years humans lived in tiny tribes wandering in the wilderness. Failure to heed the orders of the tribe’s leaders would have been a virtual death sentence for most of that time. That environment literally breeds for people who obey even when they think it’s a bad idea. That’s apparently not long enough for the trait to have become universal, thankfully.

I don’t know about the TPSE though. I didn’t cite it either.

Re: The dark side of account bans

#107
post #35

> She recommended a few cafes, and I went to look at their menus. To my surprise, I couldn’t access their menus. They were only on Instagram, and it’d force a sign in before showing me the content. Wow. There are over 30 restaurants within a mile of where I live, and not one of them uses Instagram to host anything as far as I know. They always have a real web page, even if it’s cobbled together on Wix or some other h…

I’ve been to some restaurants that have a QR code to their own website but I get blocked by their Cloudflare settings for some reason. So even a proper website doesn’t avoid issues.

Re: The dark side of account bans

#108

Earlier quoted context omitted.

Might be worth reporting to the FBI, at that point.

Might want to try a different jurisdiction these days. EU, Canada, Australia, Japan, f'rex.

I'm in Australia, so I kick it to the Australian Federal Police (FBI equivalent) via https://www.accce.gov.au/

Re: The dark side of account bans

#109
post #35

> She recommended a few cafes, and I went to look at their menus. To my surprise, I couldn’t access their menus. They were only on Instagram, and it’d force a sign in before showing me the content. Wow. There are over 30 restaurants within a mile of where I live, and not one of them uses Instagram to host anything as far as I know. They always have a real web page, even if it’s cobbled together on Wix or some other h…

Honestly hearing how different this is for Americans makes me wonder if it’s a self-fulfilling prophecy type situation. Everyone in Australia is already using Meta services, so businesses just go where the customers are and keep putting everything on Meta services. Less about Instagram being a good solution, and more just being good marketing when it’s where your demographic is.

Re: The dark side of account bans

#110
post #5

> In Australia, a vast majority of people purely use Facebook Messenger as the way to keep in touch with people. My condolences.

Canada's the same.

Kinda? Lots of people use FB Messenger, but outside of facebook marketplace I haven’t found anyone who wasn’t able/willing to use something else.
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