> There are videos with millions of views on tiktok and comments with hundreds of thousands of likes of teenage girls saying they have gotten more out of 1 week using ChatGPT as a therapist than years of human therapy.
You can find influencers on tiktok recommending all kinds of terrible ideas and getting thousands of likes. That's not a very reliable metric. I wouldn't put a lot of faith in a teenage girl's assessment of AI therapy after just one week either, and I certainly wouldn't use that assessment to judge the comparative effectiveness of all human therapists.
I'd also expect ChatGPT to build profiles on people who use it, to use the insights and inferences from that collected data against the user in various ways, to sell that data in some form to third parties, to hand that data over to the state, to hallucinate wildly and unpredictably, and to outright manipulate/censor AI's responses according to ChatGPT's own values and biases or those of anyone willing to pay them enough money.
It's a lot easier to pay a large amount of money to ChatGPT so that the AI will tell millions of vulnerable teenage girls that your product is the solution to their exact psychological problems than it is to pay large amounts of money to several million licensed therapists scattered around the globe.
Maybe you think that ChatGPT is unfailingly ethical in all ways and would never do any of those things, but there are far more examples of companies who abandoned any commitment to ethics they might have started with than there are companies who never got once greedy enough to do those types of things and never ever got bought up by someone who was. I suppose you'd also have to think they'll never have a security breach that would expose the very private information being shared and collected.
Handing over your highly sensitive and very personal medical data to the unlicensed and undependable AI of a company that is only looking for profit seems extremely careless. There are already examples of suicides being attributed to people seeking "therapy" from AI, which has occasionally involved that AI outright telling people to kill themselves. I won't deny that the technology has the potential to do some good things, but every indication is that replacing licensed therapists with spilling all your secrets to a corporate owned and operated AI will ultimately lead to harm.